Recoleta Grand

The Recoleta Grand was exactly what we hoped it would be: First off, the location was ideal. We set out each day for 20,000 steps, and Recoleta is the "hub of the wheel" in Buenos Aires. A doorman smiled and greeted us each time we left of came back. I appreciated this level of security at the front entrance. The front desk staff always smiled and waved as we walked by--sometimes even asking how our day was. They seemed genuinely interested in what we did each day! Luis is the very kind and able general manager, Alexis is one of the bellboys we connected with the most--and Florencia is the hostess in the breakfast restaurant who was so professional and set a five-star tone. I hate to list names because there were several others, including a Team Leader, who were also very kind to us. We have stayed in many five-star resorts--and this was just as good, if not better. Real nice surprise!

The hotel is beautifully renovated and designed. Rooms are clean and comfortable. Hugo the bellman was perfect — always smiling and helpful. The rest of the team was also very nice.

First - very appreciative to all the staff! They were on top of everything and really appreciated the late checkout with our late flights! From check in to check out- the front desks response staff, concierge and bell staff kept us from getting lost, recommended food places and greeted us with a mailed and our names every time! The location is great for exploring the cemetery, but if you have time, visit the bookstore about 10 minutes away-it is incredible! Great use of space for the rooms and a comfortable night sleep. Love that it is a Mariott property where I could use my points.

We had an amazing stay at the Recoleta Grand! I contacted the hotel ahead of time to let them know we’d be landing in the morning and hoped to drop off our luggage. While I didn’t expect our room to be ready, we were pleasantly surprised to check in right away. Such a thoughtful start to our trip! The hotel is newly remodeled and in a fantastic location—within walking distance to many restaurants, shops, and attractions. We were celebrating our anniversary, and the staff went above and beyond by leaving a sweet note and a bottle of bubbles in our room. Every employee we encountered was warm, courteous, and helpful with any questions we had. This hotel truly set the tone for a wonderful trip, and we wouldn’t hesitate to stay here again. Highly recommend!

The very best staff and service -- some of the best I have ever experienced. Proactive and friendly. A quiet location but close to everything in Recoleta.