Crown Metropol Perth

Check in ok. Car parking several options from free to costly. Any staff asked were very helpful at all times with info when asked. Service for bag delivery to room and any food or drink always slow. Room had extremely noisy aircon like sleeping in a jet engine so used earplugs and eye mask. Had to use an eye mask as the light on the phone and the ligting control panel are way to bright for a nights sleep. Pool unheated so too cold. Many restaurants for all tastes and budgets. Beware they have a policy of adding % for credit cards and more for Sundays etc never had that anywhere else. Also check their policy on servicing rooms very odd indeed.

We stayed in a balcony room and it was really nice. The room was huge, clean, and very comfortable. Being able to sit out on the balcony at sunset was a highlight. Breakfast was great with plenty of options and good quality food. The casino was pretty busy for a Wednesday night which surprised us. The only downside was the bar service — there were four bars open but only one bartender at each, so the wait times for drinks were pretty bad. Overall a great stay and we’d definitely come back, just hope the bar service improves next time.

We stayed here for a week for a mix of my husband’s work and a few days of family time. Never again, from day 1 everything just seemed too hard for the staff! We wanted a roll away bed for our daughter and it took 2 days of convincing the staff it would fit! It ended up fitting perfectly! Our room keys continuously stopped working, not what you need after a long day of exploring only to have to trek back down to reception to get new keys! No robes in the rooms… lucky to get a pair of slippers! I requested a knife to cut some fruit up for my daughter but was informed that would be $7 to bring to the room… after spending $1500 on accommodation I thought that was absolutely ridiculous! The buffet is extremely over priced especially for kids. The whole hotel is dated and needs a face lift, we had some disgusting yellow stain on the wall in our room which was off putting! We used a “taxi” that was in the crown taxi rank and got scammed! There’s nowhere to get a quick breakfast or a sandwich, only dine in restaurants. The urban food district isn’t much! The hotel is about 15 min to the city so there’s not a lot around the hotel itself. Definitely would not stay here again! It’s nothing like Crown Metropole Melbourne…

Staff were friendly and caring ,and Simon and David went out of their way to make everything perfect for us .And all facilities were perfect,rooms clean and tidy .

From the moment you enter to book in , it has an exciting vibe be. From housekeeping to lobby bar, concierge, restaurant ,the coffee shop in the casino , the new bar and food court. The staff were all professional, kind and friendly and we were always greeted or acknowledged. Housekeeping even made a plan to service our room when it was not in the plan but we did not read the back of the “ make up room “ sign . Thank you housekeeping.