Chileno Bay Resort & Residences

Amazing place for vacation . First class service . The staff will call you by your name . The facilities like pool and spa were great experiences

We absolutely loved our stay at Chileno. All of the staff were so friendly and helpful and went above and beyond for any requests. The accommodations, restaurants, service, and amenities were all outstanding. We really enjoyed starting each day at the spa and work out facility. The snorkeling was incredible, and it was nice having access to both beaches (private and public). Our Butler Sergio was top notch and made sure every part of the trip was perfect!

Some of the best customer service you will ever have at a resort. The staff is so friendly and knowledgeable. Its clean and well maintained. The staff will ensure your stay in memorable.

Wow, WoW, WOW!!! Chileno Bay Resort goes out of their way to make your stay comfortable and relaxing!!! This was my 3rd stay at an Auberge property and there really is nothing like it. The rooms are exceptionally comfortable... I slept better in this bed than my own. The rooms are spacious, clean and fabulously designed. The outdoor patio was huge and relaxing. And, the outside shower was an extra treat! We never left the resort! We had everything we needed on property. Private beach access. All of the restaurants were delicious. Tacos by the pool every day. Incredible spa treatments. Friendly service in every location. We can't wait to come to back to Chileno Bay again soon!!!

Paco, Yojan, and Aurtro made our vacation the best! I traveled with my husband and our four boys under 10 and a family friend , but it truly felt like a vacation for everyone....parents included! We were upgraded to a three-bedroom villa with plenty of space, a full kitchen for bottles and meals, and great play areas for the older kids. It honestly felt like a dream vacation! The food at this resort is incredible..truly the best I’ve had at any resort in Mexico. The boys loved their pancake breakfasts and burgers by the pool and the smoothies were perfect for cooling off. My husband and I couldn’t get enough of the tacos and other dining spots around the resort. Usually, room service at even the nicest hotels is just okay, but at Chileno Bay it was amazing...absolutely delicious! With kids of all ages, the pool setup was a huge win! Our baby and toddler loved the little kids’ pool, which was right next to the family pool where my husband could be with our two older boys—logistically, it was perfect. The older boys also really enjoyed the kids’ playroom, where they got to play PlayStation and other games on the one day it drizzled. We were also there with a family friend and often went between rooms—a quick text and the golf cart would arrive right away for pickups. Anything we needed for the babies, including a travel crib and an adorable packet of baby soaps and lotions, was provided. The hotel even had customized slippers for me and my husband, which was such a cute touch. The rooms are immaculately clean. This was our third time at the resort, and it’s always perfect! The people, service, food, and cleanliness are the top things that make this place amazing. The list of things I love here is so long that I’m sure I’m forgetting details, but I just want to thank the staff for their kindness, hospitality, and for going above and beyond to make sure a mom with four boys (and a husband!) had the most perfect time as well. Also one thing to note...while we came here with the kids this time...me and mu husband did a couples trip in July a few months earlier and it was an amazing experience as well! we usually don't repeat resorts but this hotel is so incredible we've made an exception lol.. been here 3 times and its been consistently the most beautiful and amazing vacations we've had. the resort is even more stunning in person...especially at night! its magical