Hacienda Encantada Resort & Spa

We had a great one week at this family resort. Service was top notch. We loved fine dining at Trajinero (our server José Luis was amazing). Kids loved the pools and watching the ocean waves in the evening was our favourite activity ! You can go to their sister property Marina Fiesta (in free shuttle which runs every 2 hours between the properties) which is right at the Marina and close to Médano beach. If you have all inclusive option, you can eat at the marina location too. I would highly recommend it if you are looking for a relaxing vacation !

We just spent a week at Hacienda Encantada and had an excellent experience. We got the premium AI and thought it was well worth the money. All staff was super friendly and helpful from the golf cart drivers to the bar staff, restaurant servers and management One of our highlights was our tequila tasting by Sommelier Juan. He was very knowledgeable and friendly. We learned a lot about tequila! We took the shuttle to the Marina , it was super easy, they drop you off inside the gate to the Marina Fiesta and the restaurants are a short walk. We ate lunch los Deseos and dinner at Baja Lobster. Both were very enjoy with excellent service Service at the pool bars was quick and the drinks were good. The bartenders were willing to ‘ make me your favorite gin drink, Antonio and Omar at ElPatio ( adult pool) took excellent care of us Pablo at the swim up bar made the best drinks We spent a good deal of time at the adult pool, our room was right by the pool, the bar/restaurant manager Aristeo always greated us We ate breakfast every morning at Mestizo. The restaurant manager Luis greated us each morning, asking about our stay and welcoming us back. Ernesto gave us great service, remembering us after the first day, who wanted coffee and what flavor mimosa we liked We also ate dinner there two nights and Rocio was the best We were able to eat at every restaurant and didn’t have a bad meal My only suggestion to the resort it that they add some type of entertainment in the evenings, everything closes up at 8. Our last night we had dinner at La Trajinera. It was a great end to our week. Sommelier Juan helped us pick a bottle of wine from Mexico, and talked to us about winemaking in Mexico

Me and my family enjoy the Resort last weekend and we have to recommend the housekeeping Cesar Solu. His job was amazing also all the time out room was very clean. Congratulations Cesar for your job.

Had a great week with Omar at the adult pool serving drinks and making sure we had everything we needed and kept the drinks flowing. Benjamin and his cook staff make the best ceviche and amazing Governor style tacos. Not kidding, they were the BEST shrimp tacos I’ve ever had. The crispy cheese inside the tortilla was killer. We love the quality of both the service and food. We’ve been here 4 times and it’s always the same good experience.

Omar provided excellent service. He was friendly and courteous made us feel like family. Made our trip that much better.