The Residences at Hacienda Encantada

As always the Residences are clean and beautiful. Anything that needed attention was taken care of in a very timely manner. The restaurants continue to keep the same great quality they have always had and the service from the front desk all they through the resort was terrific. A big shout out to our Butler Daniel. Daniel took such great care of us. Anything we needed was cheerfully and promptly handled. He came by to see us every day to make sure we had any and everything we needed or wanted. He was always asking what he could do to make our stay better. Absolutely loved him. The only thing I could suggest, would be to get more comfortable furniture in the upstairs living area of the Residence. The couche and chairs are not comfortable. Maybe a sectional couch?

We had an even better experience than expected! For a relatively affordable amount, we were able to get a villa that was more than enough room for 4 friends. Our concierge Clemente was super responsive and helpful. There are lots of on-property swim and activity options, and there’s also a regular shuttle to downtown. Highly recommend!

Had a fantastic time. Our butler Clementi was very attentive to what ever we needed as well as helping us schedule the appropriate activities. We had a relaxing and enjoyable vacation thanks to Clementi helping us schedule the activities we wanted to do . Will definitely return.

The trip was up to our expectations. We have done 5 trips in 7 years to the resort and they have maintained a high standard of service. Our Butler, Clemente , was friendly and helpful during our stay. Booking day excursions and travel to and from down town. Staying at the residence gives a higher degree of privacy and relaxation. Looking forward to the next years stay.

We love to come home to Cabo and Hacienda Encantada. Service is always amazing, accommodations are as well! Our butler, Daniel is very attentive, always present when you need him! Restaurants, honestly, aren’t great. We eat out a lot and don’t do the all inclusive there because of that. But overall we love it!