Villa del Arco Beach Resort & Spa

We stayed at the arcos for 8 days and the employees there are nothing but excellent. We all would love to go back every year because of the people and views………………………………………………………………………………………………………………………………………………………………………………………………..

We went as a family to celebrate our 50th anniversary. The resort is beautiful. The people are exceedingly kind. The food was delicious and in copious amounts. We bought the all inclusive deal for the eight of us. It was well worth it. Breakfast is a buffet. We never had to wait long for a table. We thought that the omelet station was the best part. But there was a plethora of choices--if you went hungry, it would be your own fault. They even had gluten free muffins that were tasty. One restaurant is Mexican during the day, but turns over to a South American grill for dinner. Gabriel is the manager there and his hospitality could not be topped. And yes, the food was delicious. Reservations need to be made at El Patron and Neptune. We didn't get to Neptune--we couldn't get the reservation. The biggest issue we had was that there was no water for a while. We were told that a water main had busted and needed repair. That was Tuesday, but there were periods of Wednesday and Thursday when we didn't have water in our section of the hotel. Nothing was said to us, nor was there an offer of compensation for the discomfort it caused. Our biggest issue was not that of Villa del Arco, but with the airlines. It was spring break and the entire area was inundated with tourists. That meant that passport control and customs were backed up. Be sure that there is enough time between connecting flights should you be taking them. Coming home was also bit of an issue as the transport company (Amstar) uses an algorithm to determine hotel pick up. If one of your party is disabled, that may get you to the airport on the later side. All in all, a good time was had by all.

This was an amazing family resort Eduardo was the best poolside waitstaff and Albert was the best exercise and entertainment staff. Staff were quick and efficient. Everything was clean and the grounds were taken care of the way Disneyland takes care of theirs. Highly recommend.

Villa del Arco was absolutely beautiful, clean, and the food was great. Raciel at the pool took amazing care of us every day and made sure our every need was met! We really appreciated his hard work and everyone at the resort. This hotel is also very safe as we came and went they had great security staff. Really not a single complaint, will definitely be back.

Highly recommend kayaking with Omar! He’s the best! All fitness levels can do this, but be prepared for a little upper body workout. It’s all in the paddle coordination. You paddle out about 20 minutes outside the buoys and then turn back to the beach. Don’t miss this opportunity. When the warm water comes in, look for the jellyfish all around you.