Villa del Arco Beach Resort & Spa

The property and rooms are clean and attractive. The spa was an amazing experience with the staff making you feel comfortable and cared for. With great success, we used the superstar team at the Elite Concierge, including Ruben, Fernanda, Francisco, and Nicole. The team at the Patron had a lot of stand outs too! Gloria, our morning hostess; Flavio, making sure our drinks were full; Miriam the omelet wizard; Leydi at the Palmar for the Tequila Tasting; Reyna in the women's side of the spa; and Carmen, our favorite at the Patron's sports bar. There was only one small negative. The beach lounge cushions haven't been returned to the Elite lounge chairs at the beach. And last, but not least, our housekeeper Angelica went above and beyond in our 2 bedroom that was a bit unorganized.

The Villa Del Arco was amazing all the way though. The Staff was incredibly professional, friendly, and made you feel right at home. Being right on the ocean, the views from all around are stunning. The pool area is beautiful and relaxing. The food at every restaurant within the resort was 5 star and service was prompt and professional. The facility and rooms are very clean with a night time service as well. We have loved our stay at Villa Del Arco and will definitely be back again.

Beautiful resort! Amazing service from the concierge team of Jose, Kenya and Pia! Our room cleaning service Concepcion! The El Patron restaurant food and servers including Emmanuel, Gregorio and Elizabeth I mention these specifically because they went above and beyond to make our trip enjoyable and safe! Having my own business I understand the value of your staff being the face of your company! I value service and this team delivers, thank you for all your hard work and care.

Clean resort with great food. The shrimp tacos at the taco bar are fantastic. Juan took great care of us at the pool all week. Great service, friendly guy. See you next year, Juan!

Walking through the doors at Villa Del Arco instantly transports me to a relaxing vacation. Smiles and Greetings at the door from Paul Hernandez and all the bellmen always so welcoming and helpful The can do attitude of everyone in the front end is so appreciated. My favorite concierge team Fernanda Nicole, Ruben and Francisco go one step beyond to make sure everything is just right or find ways to resolve issues with a quick follow up, inviting and approachable. I feel very fortunate to have them here. Food was great! The resort runs smoothly and maintains its serenity even when the unexpected happens. Our stay was during black and blue with large over flow from VDP. Staff pulls together, feels cohesive and excels, whether it’s pool service, food service. Thanks to Javier, Eduardo, Andres, Freddy, Chay, Raciel Juan, Liz ,Dimitri, Osvaldo, Daniel always welcoming and helping to make another great stay. Thank you to everyone at VDP who helped make our stay great, you all worked so hard, special mentions to bellmen, guest services, concierges, Araceli, Kevin and Roger. I can’t wait to come back to enjoy the transformation and see you again!