Waldorf Astoria Los Cabos Pedregal

This is one of the most beautiful resorts. There’s so much attention to detail not only on the ground but in the rooms! Staff is superb especially the gym attendant (she is so sweet) and the pool bartenders! This was our second stay and will be back next November.

My wife and I stayed at the Waldorf Astoria Pedegral for 12 nights for our honeymoon. If that felt short! From the moment you get picked up at the airport you can feel the professionalism and high level of service that you will receive. Our driver, Jose, made our ride to the hotel calming and relaxing away from the airport chaos. And even before that your concierge is extraordinarily attentive and knowledgeable. Our concierge Francisco helped us create a strong itinerary that allowed us to do much of what Cabo had to offer before arriving at Cabo. My only regret was not reaching out to him sooner! During our stay he was extraordinarily attentive and warm and ensured that we had reminders and recommendations throughout our stay. His recommendations were all a hit and the excursions we did through the hotel were phenomenal. We cannot say enough nice things about Francisco. The hotel itself feels absolutely picture perfect to bring a mix of the Mexican culture with a enchanting, and relaxing environment. From the plunge pools to the daily guac and chips, they think of everything to make your experience highly memorable and enjoyable. The pool has incredible views of the ocean, whales, and the sunset. And even more importantly, the staff of Crudo and the pool go above and beyond to make sure you are well fed, hydrated, and covered/uncovered from the sun, depending on your preference. Huge shoutout to Jeremy, who made sure we had water, checked in on us constantly, and took the time to make us feel special even as he ran around and made every other guest feel special too. The manger over the pool and Crudo, Angel, is also phenomenal, checking in with guests, genuinely getting to know you, and ensuring that the service is top notch. We partook in all the events offered during our stay including a champagne hour and the tree lighting. Both events were amazing. We also did a wine tasting, mezcal stating and cooking class. We really enjoyed them and would highly recommend them. Also, special shout out to Luisa, the yoga instructor. We took her class several times during our stay and it was such a great way to start our days. I truly cannot find the words to express how special our stay was. Everyone we met was genuinely happy to be working there and it made the experience that much more unique. I am so happy we chose this hotel for our honeymoon. We cannot wait to be back.

As a well-traveled Hilton Diamond member, I had higher expectations for this stay. Despite clear availability, no upgrade was offered. The initial welcome was lackluster, and our assigned “personal concierge” interaction was brief and underwhelming. The gentleman who welcomed us spoke unclearly and mumbled throughout the explanation; we understood only parts of what he was saying. One point that did come through was his apparent assumption that our stay had been booked using points—an odd and misplaced comment, particularly given how poor Hilton point redemptions have become. For clarity, this stay was not booked on points, and the implication was both confusing and unnecessary. The room amenities and overall food quality were acceptable, though unremarkable. Notably, the branded soaps and shampoos we’ve come to expect from Hilton were replaced with an inferior product, which detracted from the experience. If not for the genuinely warm and attentive hospitality shown by nearly every other team member throughout the resort, this would have been a 3.5-star experience at best. The frontline staff across the property were excellent and clearly take pride in what they do. The front desk, however, fell short—particularly when engaging with a Diamond member. There is room for meaningful improvement in recognition, communication, and overall delivery at arrival.

Celebrating my 40th wedding anniversary was a dream of my husband and I. Waldorf Astoria exceeded our expectations. From the moment we step foot out of our car to the tearful goodbye, it was exquisite and just amazing. Every staff member was sweet and engaging. Jefferson, JP, Martin, Fernando as well as those we just ran into us were professional, sweet and most of all accommodating. The person who made our stay above and beyond our wildest dreams was Raquel. She upgraded us to a private villa where I and my husband could be in our own little paradise. No words can describe how grateful we are to this establishment. You made our celebration so much more special. Waldorf Astoria Pedgral, you have the best staff in the world. Each person in this establishment gives you 100%. Thank you for making us feel so special. This is now our place in Cabo. I am crying just writing this review. See you next for 41st anniversary ❤️

This hotel is fabulous! We hired the car service from the hotel for pickup and drop off. It’s about 45 min from airport. Was upgraded to 2 bedroom suite. Kitchen had Viking stove and Subzero refrigerator!!! Granite countertops and wooden doors were marvelous. We had a private butler. Had dinner on the cliff side restaurant and before you enter you get a glass of champagne at the champagne terrace. They had several Infinity pools and hot tub. Highly recommend this resort!!!