Hilton Cairns

Very lovely views.Very tired rooms/amenities, but clean. Friendly but not efficient staff. Order something at the pool - it will never come, but you will be charged. Overall disappointing. Hilton Honors points not withstanding!

We had an amazing stay! After an exhausting 26-hour flight, the hotel graciously allowed us to check in early, which was greatly appreciated. To make our stay even more special, we were upgraded upon arrival. When we returned to our room later, we were surprised with a bottle of champagne and a birthday cake for my birthday. It was such a thoughtful gesture and truly made the celebration memorable. A special thank you to Edna at the front desk, who was incredibly welcoming and helpful throughout our stay. Simone at Gin Social was also wonderful and provided outstanding service. The location was perfect—within walking distance of markets, restaurants, the pier, and so many attractions. Everything about our experience exceeded expectations. We felt well taken care of from beginning to end and would absolutely stay here again. Thank you for making my birthday so special!

As a remote working family with a toddler, we have stayed in many hotels across Australia. Hilton Cairns on their Stay Longer and Save package genuinely stood out, not because of the grand gestures, but because of the thoughtful details that made our family feel truly welcomed rather than just tolerated. The Stay Longer and Save package offers exceptional value for families, especially remote working families who need more than just a one night stay. The longer you stay the more you save, making it one of the best value luxury family hotel packages in Tropical North Queensland. From the moment we checked in, the dedicated step at reception so our daughter could feel part of the process set the tone perfectly. It sounds small but it meant everything. The buffet breakfast overlooking Trinity Inlet was an absolute highlight. Our toddler gave the pancake machine a solid 10 out of 10 and honestly we agreed. The views across the water while the kids eat breakfast is the kind of morning that makes you want to extend your stay. Get there early, especially on weekends. Trinity Inlet window seats fill up fast. Doors open at 6am so early risers are well rewarded. What really impressed us as a remote working family were the dedicated quiet workspaces. We could actually get work done without sacrificing family time, something most hotels completely miss. Room service was excellent throughout our stay. Fresh towels and clean sheets daily without having to ask made such a difference, especially travelling with a toddler where cleanliness and comfort are non negotiable. The personalised welcome pack and sweet gift at checkout were lovely finishing touches that showed genuine attention to their guests. For families looking for luxury that actually works with small children in Tropical North Queensland, Hilton Cairns absolutely delivers outstanding value without compromising on quality or experience. Toddler approved. Parent vindicated. Highly recommended.

great location right on the marina. Standard Hilton meaning - reasonable value, decent room, good buffet breakfast. And - my pet peeve - yay - a digital clock on the nightstand

This is our trip to Great Barrier reef, we stayed in Hilton for 2 nights and it was an amazing trip. My friend booked a room with nice beach view, and we took lots of beautiful photos, but it quite small (our fault). However, the staff here are wonderful, they are so friendly and hospitable, especially the girl name Amelia at the breakfast buffet, she is so friendly and have a beautiful smile. I'm allergic to eggs and she showed me around the buffet and explained for us. We are really appreciating it, thank you so much! We will definitely come back next time.