Hilton Cairns

One night stay after arriving from Singapore. Very comfortable room overlooking the water and we were pleased to take advantage of the drinks and snacks served in the executive lounge until 8pm. Staff were welcoming and friendly. Breakfast although busy was very good with wide variety of food. We left our sweaters in a drawer when we moved on to our next destination. Staff could not have been more helpful in finding them and we arranged to pick them up a few days later.

I would like to share some information, which will helpfull for future guets. Though this hotel advertised as Hilton Cairns but not sure how this operates. 1. Though basement parking available in the same building, staff say its public and charge extra $30 per day. Not sure this was mentioned in booking portals. I wasnt aware of. 2. In my five day stay almost every day had yo wait in the que in front of the returant to get a table for the breakfast. Mind you some times this might effect your excursions booked. I think restaurant capacity might be inadequate. 3. Had some issues with connecting to wifi access too. I would suggest to look for what other hotels offer around.

Room was clean and we slept well. The cafe team where the buffet breakfast was served was excellent. Very friendly staff and great service b

I wouldn't recommend the Hilton Cairns. It's quite expensive and very tired and dated. We got to our room late Thirsty and tired, I went to get a drink of water and found an empty glass bottle. I rang reception and they advised me if I wanted water I would have to walk to the lift and fill it up myself? . I get having glass bottles is great and saves the environment but surely the bottle should be filled?. Then we ordered a club sandwich and fries. The fries arrived soggy half cooked cold and no salt. For a over $300 a night hotel a simple club sandwich and fries should be done well. The beds are hard and old I can feel the springs in mine bounce when I move. I would recommend

This was my first stay at the Hilton and I was impressed by the customer service and facilities. The location is terrific and we had free parking close by. The views over the marina were wonderful. Room rates are good value compared to nearby accommodation. Recommended!