Shangri-La The Marina, Cairns

6 nights in room 2079. It is not a 5 STAR for breakfast and 24-hour services, but 5 stars for location and position . The hotel doesn't have a beach but a beautiful pool. Excellent location on the Pier, perfect for Great Barrier Reef and island tours departures. 5 minutes walk to the shopping centre and 2 minutes to the Esplanade Lagoon public pool. Typical resort-style hotel with open corridors and easy access to the swimming pool. Rooms with a balcony that gives you a real seaside holiday feeling. Comfortable rooms, Double Queen Bed available, very large bathrooms. Clean hotel. Only downside: no room service after 10 PM. We arrived after 10:30 PM and due to a misunderstanding we had no food after a long flight, as local restaurants also close early. Breakfast does not reflect a 5-star Shangri-La standard: cornflakes and other basic food are on request and sometimes not available, juices are not fresh but industrial. Fresh fruit is served. It's not a fabulous breakfast, but it's quick and you can enjoy your excursions. On the contrary, the food in the pool is instead of quality. Very important: even if it rains you won't get wet going to the restaurant area, there is a fully covered walkway. Recommended for its unbeatable location. The hotel is on the sea, but no bathing sea don't expect the beach. We chose this hotel to be able to do all the excursions, booking them directly on site and in any case a hotel has a fairly affordable price compared to the idea of going to Por Douglas where we would have had the beach, but with different costs and far from everything

My friend & I spent 3 nights here, fantastic location. Great pool area too. Nice large room, we had our own balcony overlooking the Esplanade. Rooms were clean, good size bathroom. Complimentary robes, water too, good size fridge. Parts of the complex are a bit tired, but you cant beat the location. Parking was good too directly underneath the hotel. Easy access. Easy walking to shops, bars & restaurants too

We loved our stay at Shangri-La Marina resort for my birthday. We were in a lovely, spacious suite which overlooked the Salt complex. We were given Horizon access during our stay which was fabulous! A lovely breakfast each morning and the drinks and nibbles each evening were also amazing. As mentioned in other reviews, the staff are amazing (and the housekeeping staff are super busy). The bed was sooo comfy. Our room was also at the end of one of the very long hallways but was handy for getting up our steps each day. I loved laying by the pool, reading and having a swim while my hubby explored on his hired mountain bike (we drove to Palm Cove to pick it up). A walk along the boardwalk was also lovely.

Spent a couple of nights here in a Horizon club room. The room was over looking the harbour. Very spacious, clean with plenty of places to put your own items. Great balcony to relax on. BUT For a tourist hotel to run out of English Breakfast teabags and Corona beer, totally unacceptable when you’re paying to stay in a club room. The other let down, being how bad the pillows were. Why can’t hotel managers get pillows are very important to guests? Lastly for this higher end hotel chain to allow guest toilets at reception to remain filthy and nearly usable for a length of time even though they were reported is far from good. Disgraceful Would we stay again? Maybe but Cairns does have a lot of good hotels along the boardwalk.?

Lovely Hotel Not as much selection as in some of the larger Shangri-La hotels but our room had a fantastic outlook over the marina