Shangri-La The Marina, Cairns

A very traditional Shangri La resort, the Cairns venue is expansive and private, walking around the pool you’d forget you’re amongst a city. The rooms are decorated very true to both the brand and Cairns style, whilst definitely in need of a fresh lick of paint and perhaps an update in decor my room was clean and there were plenty of amenities. I was in a club room, 4006 in what I think was the South Tower and the views were stunning. It was so pleasant to watch the Marina from my balcony. Staff were friendly. Pool is ok, not a lot of daybeds considering how large the hotel is. Gym was adequate. Everywhere is well air conditioned. The Horizon club doesn’t have any view, I would have preferred to have breakfast downstairs at The Backyard, and preferred to have drinks at one of the bars on the Marina over the club so I don’t believe access to the Horizon Lounge will enrich your experience necessarily. This hotel is the best location should you be going on any boat tours.

This venue is in a great location , close to lots of stuff you’ll be looking for as a tourist. The hotel itself is lovely- rooms are reasonably modern and comfortable. We ate in the restaurant a couple of times (breakfast and dinner) and found the prices reasonable. Pool area was good- just needs a bit of a clean up really, as most tables and lounges were dirty.

6 nights in room 2079. It is not a 5 STAR for breakfast and 24-hour services, but 5 stars for location and position . The hotel doesn't have a beach but a beautiful pool. Excellent location on the Pier, perfect for Great Barrier Reef and island tours departures. 5 minutes walk to the shopping centre and 2 minutes to the Esplanade Lagoon public pool. Typical resort-style hotel with open corridors and easy access to the swimming pool. Rooms with a balcony that gives you a real seaside holiday feeling. Comfortable rooms, Double Queen Bed available, very large bathrooms. Clean hotel. Only downside: no room service after 10 PM. We arrived after 10:30 PM and due to a misunderstanding we had no food after a long flight, as local restaurants also close early. Breakfast does not reflect a 5-star Shangri-La standard: cornflakes and other basic food are on request and sometimes not available, juices are not fresh but industrial. Fresh fruit is served. It's not a fabulous breakfast, but it's quick and you can enjoy your excursions. On the contrary, the food in the pool is instead of quality. Very important: even if it rains you won't get wet going to the restaurant area, there is a fully covered walkway. Recommended for its unbeatable location. The hotel is on the sea, but no bathing sea don't expect the beach. We chose this hotel to be able to do all the excursions, booking them directly on site and in any case a hotel has a fairly affordable price compared to the idea of going to Por Douglas where we would have had the beach, but with different costs and far from everything

My friend & I spent 3 nights here, fantastic location. Great pool area too. Nice large room, we had our own balcony overlooking the Esplanade. Rooms were clean, good size bathroom. Complimentary robes, water too, good size fridge. Parts of the complex are a bit tired, but you cant beat the location. Parking was good too directly underneath the hotel. Easy access. Easy walking to shops, bars & restaurants too

We loved our stay at Shangri-La Marina resort for my birthday. We were in a lovely, spacious suite which overlooked the Salt complex. We were given Horizon access during our stay which was fabulous! A lovely breakfast each morning and the drinks and nibbles each evening were also amazing. As mentioned in other reviews, the staff are amazing (and the housekeeping staff are super busy). The bed was sooo comfy. Our room was also at the end of one of the very long hallways but was handy for getting up our steps each day. I loved laying by the pool, reading and having a swim while my hubby explored on his hired mountain bike (we drove to Palm Cove to pick it up). A walk along the boardwalk was also lovely.