Four Seasons Hotel Cairo at Nile Plaza

This hotel is superior to all others in every way. The hotel itself is absolutely stunning- it and has lots of food choices. The breakfast buffet was the best of any four seasons hotel I've ever stayed at. The rooms are beautiful- clean and comfortable. The staff are so welcoming and accommodating- the absolute best service! Security at the entrance of the hotel made us feel safe and secure. I would 100% stay here again if I found myself in Cairo.

Very nice stay for a long weekend. The hotel was very luxurious and staff were extremely helpful. View from our room was beautiful, we were level 20 and had a nice view of the city and citadel. Pool area was lovely to relax and the staff we great! We also ate a couple of times at the 8 Chinese restaurant who catered brilliantly for our vegan diet and the view across the Nile at sunset was such a lovely setting to eat our dinner. Would highly recommend the hotel!

Good room and bathroom. Service was good. Location good although there is only one department store attached to the mall and it is expensive. There is also a hairdresser in the department store. Lobby had good buzz and food. Breakfast was excellent. Try the Egyptian specialities such as Feteer Mshaltet and Taamiya and Foul. Good service. I would stay there again.

From the moment we arrived, the level of service set a high standard. Fedi and Salma at reception went out of their way to make us feel genuinely welcome - attentive, friendly, and always ready to help with a smile. They truly made a lasting impression. The property itself is remarkable. It combines timeless elegance with modern comfort, and the views over the Nile are simply breathtaking - especially at sunset. Our room was not only beautifully designed but also incredibly comfortable, with every little detail thoughtfully taken care of. The spa offered a peaceful escape from the buzz of the city. It was serene and luxurious, but what truly took it to the next level was the view from the relaxation area. Sitting there, looking out over the river, felt like a dream - calm, quiet, and deeply rejuvenating.

Upon arrival we were invited into a le galerie. We had a drink and offered pastry whilst we waited for our rooms. I feel we were rather mislead into believing this was part of the usual four seasons welcome. Having stayed at four seasons before they can be extravagant and generous! Then they appear with a bill! I don’t mind-but it should be made clearer. So it’s down hill from here! No one to show us to our room! We got totally lost as the room was accessed from the pool area. Terrace pool room. We had 3 of these. They are stunning. Great pool access. Fabulous design. Very clean. However. We had one room with no ac and a chemical smell. This took many phones calls and trips to reception. Eventually moved rooms 3 times! Offered pastries to the room as an apology for splitting us up as a family. These never arrived. It’s definitely not worth chasing this up. You could waste another hour of your life. Had to ring for room water as house keeping didn’t leave any on 3/4 occasions We Orderd 4 g&t to the room. This took 40 minutes to arrive. Pool area-attentive with fruit juice, fruit, cold towels and water in cold box.great set up. Infact this is the best service we received. However this gets very crowded and they run out of sun beds. Laundry takes 2 days. This is no surprise as Service is shockingly slow. I have given it 2 rather than 1 star as the terrace bedrooms are very lovely. Could do better. On most things!!! This is without doubt one of the worst hotels (that claims to excel) that I have ever stayed in. Service is so unbearably slow and the reluctance to resolve our room problem. Avoid!