Marriott Mena House, Cairo

If you are visiting the pyramids this is your place to stay. Beautiful colonial era resort, Olympic size pool, restaurants and view of the pyramids. The view of the pyramids in the evening is like a dream. The rooms are well appointed, service is fantastic. Loved the breakfast, outdoor dinner in beautiful weather. We also tried the Indian restaurant on the property which was very good - great service. Btw entry to pyramids from Mena House is super convenient - we organized a tour with Mena House. Most of the tour companies pick you up early like 8 or 9am. We took advantage of the Mena House exclusive entrance to the pyramids, booked a 10.30am pickup, giving us the opportunity to be relaxed in the morning and enjoy the amazing breakfast. We had a slight mess up with our tour company (unrelated to Mena House) and our driver was delayed. We were scheduled to take the overnight train from cairo to luxor and our driver never showed up. Mahmoud Saeed at the driveway immediately went to work. He called our driver and figured out the issue - our driver went to the wrong Marriott! Mahmoud then called an Uber and and gave instructions to the new driver to take us to the Giza station. He then followed up with us later that night and next day. Thank you Mahmoud - you were phenomenal. In short, service at Mena House is bar none. If you are there for pyramids Mena House is a no-brainer.

A week before the date, the hotel sent us an email saying there would be a wedding hosted on the nights we would be there. “Music would be clearly heard in parts of the hotel”. I emailed in concern and was reasdured they would do everything to minimize the noise. The reality was there was EXTREMELY loud popconcert level- music from 5pm- until 11pm which made it impossible to sit on our balcony or sleep. The base was so loud that the windows vibrated and we had to flee to a restaurant outside of the hotel because you couldn’t escape it. The restaurant was a no-go zone (“yes, but it’s open”) because it’s simply impossible unless you like having dinner in pop concert-level music and being shaken off your chair by the base. I’m not exegarating, it was insane. The next day there were builders breaking down stages and lights etc so it AGAIN wasn’t quiet. Also, the famous view of the pyramids from the breakfast location was blocked by the stages and screens. I’m sorry but it is ridiculous, you pay $800 for a room with view of the pyramid then make it impossible to even be in the room. It’s simple; they are too greedy and ALSO want to host weddings. It is UNACCEPTABLE. They have to choose: either you host weddings and don’t sell rooms to non wedding guests on those nights, OR you have normal guests who just want to enjoy what they paid for. The hotel needs to make their mind up and choose. This is completely unacceptable and they are ripping off guests. At least publish a list of dates where there will be weddings so that guests will know when to avoid booking. I will not recommend this hotel to anyone as long as they this is going on.

Always a great experience at mena house. Food was absolutely delicious everything is on point from the car that picked me from the airport and the pick of the ride its self. Thanks guys

The best hotel I’ve ever stayed in. Perfection. Everything from the location to the level of service and professionalism is perfect. The staff are so polite and can’t do enough for you. The security make you feel comfortable and it’s got such a good view of the pyramids. The pool bar staff are friendly and attentive. The rooms have a nice classic feel and are nice and clean. I enjoyed this holiday so much and even when there was an issue getting money exchanged from the machine they offered us an alternative straight away to their own hotel bank. Its food and drinks prices aren’t even that expensive and the quality is very high. I enjoyed the good food and drinks. I would recommend anyone going to Cairo to stay here especially to be right next to the pyramids. It felt surreal 10/10 shukran

This was truly a top notch, best of the BEST hotel experience. From the moment we arrived we were completely taken care of in a luxurious manner. The views are unbeatable. The 149 Restaurant was phenomenal. We felt like we could sit back, relax and enjoy.