The Nile Ritz-Carlton, Cairo

I arrived in Cairo in the morning very tired and hoped to get a room earlier for some rest. Hady at the check in desk, greeted me with a warm welcoming smile, asked how I was doing and right away checked the space availability and arranged get me a nice quiet room overlooking the Nile for early check in. He was also very helpful with other requests that I had. He made me feel like I was a VIP. Its a great way to start a trip feeling like you are an important guest at your hotel. The facilities are nice and luxurious with a feeling of opulence and grandeur. The Wi-Fi was very good and was able to multitask on the computer without any lags. As a competitive swimmer, I loved the huge pool. The breakfast was so amazing with such a variety of Egyptian foods that I was full the whole day. I am still salivating as I am writing this. All the staff was so friendly greeting me every time they passed by. They have staff that accommodated you to the room and show you the facilities of the hotel. A very nice personal touch to get you acclimated to a new County and hotel. Nardine gave me a tour of the hotel and I got to practice some of my rusty Arabic with her as she walked me through the facilities. She was very sweet and seemed to have a passion for what she does. When I checked out she came over to me and presented me with gift bag including a printed list of Arabic words in a presentation folder for my study and review and challenged me to an exam the next time I came. This was very touching and emotional and I was sad to leave that day. Shukran, Hady and Nardine and the Ritz Cairo for starting my vacation in Egypt at such a high note.

The staff at the Nile Ritz Carlton are amazing. Very friendly and helpful. We especially want to thank our housekeeping team who went above and beyond to make our stay special. Thank you Ahmed, Abdullah, and Mohammed! You are the best! The hotel is in a wonderful location - right next to the old Cairo Museum. The breakfast and club lounge are wonderful.

I love this hotel ❤️ despite the muted noise at the back and the Cairo or Nile traffic at the front. I had the pleasure to live in both rooms at different times during my trip. The pool looked amazing though it was too chilly weather for me to use it. We had breakfast and dinner, we used the cigar bar and the Italian restaurant. Pleasure and joyful atmosphere. I wish to urgently suggest to management to provide more advertisement for the absolutely excellent hair dresser and nail bar on the 2nd floor. They are fantastic 🌈❤️🌈 The clothing boutiques for women are absolutely fantastic and we spent quite a bit of time and money 😅. My dry cleaning was not returned on time so I left without but didn’t mind too much. My suitcase was still within weight limits. I would certainly recommend this hotel as the bed was unbelievably comfortable and large xx and everything was just perfect.

Beautiful hotel with a view of the Nile. Good shops within the hotel. The Egyptian restaurant in the hotel has very good food. Located next to the old Grand museum, so very convenient. Rooms with double bed is very spacious. Special mention to Majeed the concierge who helped me book a tour to the Pyramids Thereafter Majeed secretly arranged with the tour guide to send some of photos of me at the Pyramids. When I got back at the hotel, Majeed had framed a photo of me in a Nile Ritz Carlton frame and handed it to me as a gift with a handwritten card. Such a pleasant surprise. I would go back to this hotel. Security is good and the guard made a record of me as a guest leaving with the tour guide. He took the tour guide's details. felt safe as a solo tourist.

The Nile Ritz-Carlton, Cairo was truly exceptional, especially the service. After reserving, we had several questions which were always promptly and personally answered. Booking transport from the airport and several private tours was very easy, and the concierge was always eager to get our feedback. Restaurants on-site were absolutely wonderful, and each morning at the Culina breakfast was a great start to the day. We were delighted to be upgraded to a suite, and will never forget the Nile view from every room. Our visit to Cairo was memorable for many reasons, and the Ritz greatly enhanced the experience.