Fairmont Palliser

Stayed in an Executive King, which provided the hotel within the hotel service. The room was spacious and comfortable. We liked the separate VIP check in service and large lounge. One arrival we were welcomed by the most charming and hospitable Nera. She confirmed that our advance custom room requests were in place. She then very solicitously inquired if any special occasion brought us to the hotel. In fact it was my partners Birthday.on hearing that Nera went above and beyond the call of duty to make us feel welcome; including cake arriving to our room as we were settling in. This personal attention and kindness really exemplify why we return To The Palliser when in Calgary

We were there for 3 nights. The staff were so welcoming and the atmosphere was amazing. The staff Mehe at the FG floor was too kind who made my kid feel special. Great experience.

5+ stars — truly exceptional. From the moment I arrived, every detail was handled with precision and genuine care. Neha and Cecilia elevated the entire experience. Their attention to detail, warmth, and ability to anticipate needs made me feel not just welcomed — but truly valued. It’s rare to encounter service that feels both polished and personal. They created an atmosphere that was refined, thoughtful, and effortless. This is hospitality done right. I’ll absolutely be back.

I had a wonderful stay at the Fairmont Palliser and was truly impressed by the level of service. The staff went above and beyond, especially Neha at the Gold Concierge and Ina at the front desk, who were absolutely amazing. Neha, in particular, was exceptional, super accommodating, attentive, and genuinely caring, which made a huge difference in our experience. The service overall was absolutely outstanding and made our stay feel both seamless and special. I would highly recommend this hotel and look forward to returning.

My wife and I thoroughly enjoyed our upgrade and stay at such an iconic and historical hotel. From our welcome at arrival and throughout our visit the hospitality of management and diligent and friendly staff was impressive and appreciated, as was the cleanliness and quality of the rooms and facilities.