Fairmont Palliser

My wife and I are staying at the Fairmont Palliser hotel in Calgary Alberta, Canada. This hotel is a Fairmont, in name only. Let's see: Phone in the room doesn't work, PPV movies don't work (they claim we're not "checked in" to the hotel, and my wife's key doesn't work. Restaurant service was courteous, but slow. Also, our room wasn't ready for an hour after promised check in. Besides these failings. It's a wonderful hotel (all sarcasm intended). Follow my advice, and stay somewhere else. -Chris Wilmot, Rochester NY

My stay at Fairmont Palliser is the most extraordinary experience I’ve had in all hotels. I called about a slow-draining shower at 10 PM but did not expect the housekeeping staff and engineering to show up at 10:20 PM and resolve the situation. On top of that, the reception offered to move me to another room! The situation was resolved so quick that I declined the offer to move. The next day, the manager followed up to ensure my satisfaction and delivered some food to my room :-) while I was at a party. I told my friends who were staying in another hotel how amazing Fairmont was. Thanks Georgen! Definitely will choose Fairmont next time. As the Uber driver said - Fairmont Palliser is the best hotel in Calgary!!!

An overnight stay. Spotless clean. Beautiful hotel. Big room. Grand welcoming foyer. However, disappointed in the evening dining experience which was quite expensive. Ordered the same meal as we did in Lake Louise at their sister hotel. No comparison. Lake Louise was miles better in presentation and taste. No table setting except a knife and fork on a little marble table. That was it. The breakfast experience, however, was lovely, with a more formal setting.

Do not get me wrong, Fairmont Palisser is not a bad hotel but in my opinion it urgently needs investments. It is a historical hotel but everything is getting old, especially the carpets and the painting. There is a strange smell, like in an older museum.We had a Gold room, but no cabinet to store our clothes. On the same trip, we have been toi Fairmont Mc Donald in Edmonton which is immaculate. One good point, if you go for the reasonably priced Gold option you have lounge access on the top floor with a complementary breakfast (Excellent) and evening canapees (great too). Staff is extremely friendly

Fairmont Gold experience excellent 5 Star service. Neha greeted us at arrival to the Gold Floor and was so hard working and helpful with our first stay in Calgary. Jameson also was very informative and attentive. Neha even saved desert for us to enjoy in our room after returning from her recommended dinner. Earlier we enjoyed the comfortable lounge and snacks after long travel day. Our room was a King in the 7 th floor corner and perfectly appointed and comfortable. Highly recommend the Gold at this Fairmont