Fairmont Palliser

Once again The Palliser Gold Floor made us feel like we were coming home for a visit, not visiting a hotel. From personal touches in our room, gluten free cake with my afternoon coffee (thank you Ian!) and general warmth from new friends and old from the Gold floor team, my mom/son annual Calgary Expo trek was made even better. This morning saw me feeling chilly from the rain as I had my morning cuppa in the lounge so Corrine brought over a warm Hudson Bay blanket to chase that chill away. To Ken and his entire team, thank you... again and again. See you next visit. 💜

From the welcome at the front door to every aspect of the property the service is what stands out in making this hotel the perfect choice for your Calgary stay. Room was large, beds comfortable, bathroom well maintained. All bed linens and towels were in pristine condition with no fraying or stains on anything. If there was anything we needed a quick call to the desk had assistance to us within minutes. Highly recommend the Hawthorne Room for dining. The live music in the evenings was a nice touch.

We just completed a stay at the Fairmont Palliser in Calgary. The setting, location, ambience of the hotel exceeded our expectations. The staff were very personable and ready to assist in whatever way they could, yet respected our preferences. One of our most memorable moments, however, was the very personal attention received from Mr. Eric Gatien, the assistant manager at the front office. Somewhere in the hotel processes, confusion was created relating to our reservation and the billing procedures. Mr. Gatien quickly sought to resolve the confusion and was very proactive and clearly understood the customers perspective in this situation. He addressed the issue, and modeled service excellence we would expect at a hotel at this level. We will always have warm memories of our stay at Fairmont Palliser, but most outstanding will be the kindness provided to us by Mr. Gatien.

This hotel is first class in every way. They’ve preserved all that the Palliser always was and added the Fairmont touches. The room was lovely and well appointed. The staff were gracious and kind. We were fortunate enough to have a Gold level room, so we were able to enjoy the canapé supper and the breakfast buffet in the penthouse. All of the food was well prepared and presented.

Solid Gold Very enjoyable staycation at an old favourite in downtown Calgary. From start to finish, the Fairmont Gold staff really made us feel special. The treats on the penthouse level, with great city views, the spa, and the comfy room really allowed us to relax and recharge.