Hotel Le Germain Calgary

nicely appointed & very nice personnel. BUT - lighting system in the room sucks - you need an instruction manual to know how to turn on/off selected lights. Lighting in the bathroom was particularly weak. Room had a paucity of drawer space, & little to no thought was given as to the room layout. It is beyond logic how such a run-of-the-mill hotel can get high ratings. Rating inflation gone rampant.

If i just say fabulous i will be saying less. This hotel is modern, and takes pride in maintaining a spic and span spotlessly clean environment. In this day and age where customer service is lost each and everyone of their employees excel in it. From their front office manager Armine who understood my needs, to Brahim who spent an extensive amount of time helping us connect our device to their TV (thankful to their maintenance staff who assisted too whose name i do not have, to Chad who checked us in efficiently and Brahim Bazza who checked us out patiently and efficiently to the housekeeping manager Glenda who understood all my needs and had them executed personally to Lilia the room attendant who ensured our room was well equipped and spic and span. It almost feels like where do I begin hoping i do not leave out anyone. Even the door attendant was so polite wish i had his name. I am almost wondering how does this hotel train their staff so well. The bathroom was huge and the shower too and the pot had a divider. The vents were so clean and i had no allergies. The carpet was so clean. This is the place to stay

Booked hotel online payed 290! Then there are extra random charges on my credit card from hotel totaling 650!! No hotel ever scam me like that

Lovely hotel with great bathroom very comfortable bed which is just what we needed after a 9 hour flight then a taxi ride from the airport. unfortunately building work was being down just outside but didn’t cause us any issues. Had a lovely breakfast in the attached restaurant, staff so helpful and friendly, stayed for two nights .

I am so pleased that I found this hotel. They did an amazing job setting up the spacious room I had. Everywhere I looked I saw careful planning that created a space that was attractive , useful but also relaxing . So I could do my business work but also sit down and really relax . Bathroom was large and again very well set up. It was very quiet , I was there for 2 nights and never heard any noise from other rooms at all. The people who run a hotel are important to the experience you have while there. And the experience I had staying here was entirely different from any where else I have stayed , and I travel a lot. It wasn’t one experience while I was there, it was the whole stay and all my dealings with the staff. It’s a special place. They have done it all so much better than anywhere else . Well done.