Mount View Hotel & Spa

The advance check in arrangements were very good, so were the staff and the pool area. Everything else was poor. Our room was small and austere with terrible lighting. Worse still our ground floor room was next to an alleyway that became a café with music in the evening and a conduit for maintenance workers during the day, any which could have looked straight into our room. The complimentary breakfast delivered to our room was not a compliment at all. It was, frankly, pathetic, just beverages and pieces of cake. We were glad that we were only staying one night and will not return.

SO loud. Backs up to an outdoor bar with a really bad band. You cannot sleep. Not spa-like at all since there was no way to relax. Third time staying in Calistoga and by far the worst experience we've had. Front desk did not seem to be surprised at our complaint. Don't stay in 205.

The property is quite dated and in need of some TLC. The cottages are in desperate need of repair and upgrading. When one of your “best” rooms has broken blinds, stained carpeting an a kitchenette that looks like it is being held together by paint…you begin to wonder what the worst will look like. Also, for us security of the place and specifically our room was lacking. Back gate to property is left open. This was directly next to our room. On 2 occasions we came back to find the gate to our cottage door had been left open. Entry to these rooms is by an actual key, not a key card. With a bar and theatre set up right outside the cottage, it would’ve been nice to be alerted to or asked if the noise would be an issue. Instead we were left ear plugs on the night table? Lastly, cleaning services are on request only and although requested, we found many things it the room that were never tidied or cleaned. Quite disappointing. The pool and hot tub area while relaxing are also in need of some improvements.

We stayed here with another couple, and it was a great choice. It is located in downtown Calistoga right in the middle of stores, restaurants, and wine tasting rooms. We choose one of the cottages out by the pool, and were not disappointed. The room was spacious with a nice bathroom. We did have our own outdoor patio and hot tub. We were served coffee at our room in the morning, plus a few pastries. Check-in was fast, and the staff was always friendly. From the outside, the hotel looks a bit rustic and older, however the inside is pretty modern. There are 2 bars on either side of the lobby that are separated. The back outdoor area is very large with a nice heated pool, and hot tub. Plenty of seating around the area. And off to the side there is a small outdoor theatre. We will be back!

Perfect location! The hotel is easy walking distance to shops, amazing restaurants, and bars. We found the beds and robes very comfortable. My friends and I enjoyed the coffee, fruit and breads delivered to our room everyday. Ending the day in the hot tub was so relaxing. I highly recommend!