Langdon Hall Country House Hotel & Spa

A sincere disappointment for a getaway with my wife and I. My wife put the review on google, hoping for a response to such a disappointing experience literally from the moment we got there. Waiting for our bags to be placed in our room....almost an hour...not even fully booked. We have stayed at the property a number of times. We enjoy staying overnight and look forward to our breakfast. This experience has left a very sour taste in our mouths and we are struggling to understand how a property as renown as yours, a Relais and Chateaux, no less, has fallen to the point of sub standard. To begin, upon arrival, there was no bellhop outside, no one outside of the property to help us or more importantly, to greet us. It all starts at the reception and this vital piece was nowhere to be found. The check in was fine again, but not re-fined. It felt very subpar and almost casual. While we declined needing a refresher on the property no one showed us the exact way to our room, making us head in the wrong direction. We decided to walk around the property while we waited for our things to arrive in our room. 45 minutes later we went to our room. Our belongings were nowhere to be found. We called reception and they apologized for the “mix up” and said our things would be arriving. Still waiting for a solid 10 minutes, we had to call again. Our things did arrive but as you can tell, it’s unacceptable. How can a 5 star property be so careless? We decided to have a drink at the Wilks bar. We were seated and there were maybe three other couples there. Our server, while friendly, was totally clueless. We asked about the cost of, say, a rail drink, and she said it was about the same as one of the signature cocktails. With that being the case, we decided on one cocktail and one rail drink. We sipped and were then ignored. Literally. Every person in the bar was ignored. We finally got our bill and to our surprise, the rail drink cost half the price of a cocktail. So, had we been given the right information, we would have had two drinks each for the cost of two. We did pass by the restaurant to see our server working there as well. No wonder she was nowhere to be found!! She was working two rooms at once? Shameful. How can the service be wonderful in this instance? It simply can’t be. Our highlight included a lovely young woman who does the turn down service and the exceptional servers (also women) at breakfast. They attended to every need and were highly skilled and professional. We have already written to you about dress code and as a private business we are completely DUMBFOUNDED as to why you do not uphold this policy. It is abhorrent to see people eat with baseball caps, sweatsuits and gym attire in your dining rooms. Many other places insist on proper attire and by allowing the masses to do as they please you have truly set a low bar for your property. We doubt we will be back anytime soon. Truly, we did not feel our time and money was well spent at Langdon Hall.

My wife won a luxurious evening getaway, including dinner and breakfast at Langdon Hall, during her company’s Christmas party this past holiday season. Until this week, we hadn’t found the time to take advantage of it. And wow what an extraordinary place! While I’d been to Langdon Hall before to drop off or pick up others, nothing could have prepared me for the experience of staying there myself. Our accommodations were in a separate building aptly named The Stables. It felt like a tranquil retreat in the countryside elegant, peaceful, and full of character with a touch of whimsy. Dinner was absolutely exquisite—perhaps the finest meal I’ve ever had. Afterward, my wife and I enjoyed drinks in the intimate cocktail lounge while watching the hockey game. The room was lively with well-heeled guests cheering enthusiastically for their team, adding a touch of charm to the evening. Breakfast the next morning was every bit as memorable as dinner flawlessly prepared and thoroughly satisfying. After our meal, one of the staff members kindly offered us a tour of the grounds. We learned that the property includes 12 kilometers of scenic hiking trails, with complimentary bicycles available for those who prefer to ride. There’s also a beautiful, well-appointed spa surprisingly affordable and an expansive floral garden brimming with blooms of every variety. We chose not to partake in one final indulgence—a complimentary test drive of a luxury SUV through the picturesque countryside. We also passed on the wine tasting event, expertly hosted by the hotel’s resident sommelier, though it certainly added to the richness of the overall experience. All in all, it was a truly unforgettable experience—one I’ll cherish and enthusiastically recount to friends for years to come.

We’ve been staying at Langdon Hall since 2003 — more than 20 visits now — and each time we return, we’re reminded why it continues to be such a special place. Over the years, it’s only grown more refined, more beautiful… and yes, more expensive. But the experience remains unmatched. Our one-night stay over the Easter weekend was, as always, a delight. The hotel was filled with the most stunning floral arrangements, a signature touch that instantly elevates every space. We were thrilled to see the refreshed decor in the solarium and Wilks Bar — tasteful, inviting, and in perfect keeping with Langdon’s timeless elegance. The pool table, now relocated to a better spot within the games room, also makes a lot more sense and fits the space much more comfortably. Dinner was exceptional, as it always is — every course beautifully executed and delivered with the seamless service Langdon Hall is known for. Breakfast the next morning was equally sumptuous. These meals are a true highlight of any stay here. This time we stayed in the Main House, which is ideal during the colder months. (In the summer, we like a Cloisters room with terrace.) Returning to our room after dinner and lighting a fire in the fireplace was the perfect end to the evening. The Easter eggs left at turndown were a charming and thoughtful seasonal touch that made us smile. Another lovely addition since our last visit is the new wine boutique — an impressive space featuring an incredible array of new releases and fine vintages. On a mild afternoon, we enjoyed our glasses by the pond and soaked up some sun— it was absolutely idyllic. Cocktails remain superb, crafted with great care and creativity. While the prices have definitely crept up (many now in the $30–$50 range), the quality and presentation reflect the attention to detail that defines everything at Langdon Hall. After all these years, Langdon Hall still feels like a treat — a place where every moment is considered and every visit is memorable. It’s no wonder we keep coming

My son and I were able to experience Langdon Hall’s Maple Harvest recently and it was wonderful! We had a delicious lunch in the Main Dining Room and met Jeremy, the head groundskeeper, after lunch. Jeremy walked us over to the maple sugaring station where we discovered that attempts to harvest sap from the black walnut trees on the property were successful this year. We had known this was a goal from our visit last year but the colder winter made the dream of collecting this sap real. With Renard, the ‘mad scientist’, we tasted maple and black walnut sap (they are different from each other in subtle but significant ways) and maple and black walnut syrup. The synergistic relationship between the kitchen and the grounds was on full display as we talked about how the black walnut syrup could be used (black walnuts candied in black walnut syrup - delicious!; black walnut syrup in whisky cocktails - please have some on board at Christmas!). Walking through the greenhouses was another experience that illuminated the connection between the grounds and the kitchen. It is no accident that food is so delicious at LH. The creativity of Jason B., his chefs and the groundskeepers takes dining to another level. Our last stop was with Cody who taught us how to make maple bouchons, using science to explain how bouchons are made. There were, of course, candied walnuts to try and a delicious cold-brewed black walnut coffee to fortify us before our return trip to the GTA. All in all, a not-to-be-missed experience. Kudos to LH for such a wonderful day!

Poor customer service experience at both the spa and reservations desk coupled with a lack of attention to detail. Since this was the first time visiting the hotel, we posed questions about the rooms, spa and the grounds and the entire team had very limited knowledge. Do not be fooled with Weekend Getaway Packages and be sure to ask about the fee details since there is very little transparency on pricing. Not what I expected and definitely not recommended.