University Arms

The last i came here was in 2019. It was a very short overnight. This time I managed to get 3 nights and a weekend in Cambridge. I had chance upon a few,amazing people I would like to compliments. Louis at check in was very engaging and helpful in recommending places in Cambridge. The best Bartender I hv met Amal, efficient, diligent, attentive, even when busy take note of the room service and other orders . I was at the bar for 3 hours. He was non stop. Not forgetting the smiley face of Kiril in the restaurant. Hope to see them when I come back next time to university Arms.

From the moment Louis checked us in, we had a fabulous weekend at the unversity arms hotel, as always room was spotlessly clean, with perfect ambiance and amenities. Breakfast at Parker’s Tavern was so tasty, great service and delicious food. We later had dinner in Parker’s Tavern, again with Maria giving us perfect service, fabulous menu, and choice of wine. Such a marvelous atmosphere in both the bar and restaurant. Looking forward to our next visit. Wonderful location to explore beautiful Cambridge.

Stayed at the University Arms numerous times over the years due to family living in Cambridge. The hotel sadly has seriously declined in service and bedroom quality. Awful black carpets and service from the reception to the restaurant and bar was just non-existent, as nobody was present to serve you. The food in the restaurant at breakfast was cold and dinner was no more special than an overpriced pub menu. I spoke with a very solemn and unfriendly gentleman manager at breakfast who seemed to find a problem with every bit of feedback on the poor service and blamed it on this and that with no solution offered. University Arms used to have something special about it and its people which just wasn’t there this time. I won’t return to stay in the future.

Excellent location with courteous,discreet and helpful staff A very clean hotel with very low noise level. Excellent breakfast and first class dinner. Good value for money.I would recommend the hotel for both business and pleasure

I have stayed here several times. This is a wonderful hotel in an exceptional central Cambridge location. From the moment you walk into the building there is a clear wow factor. The setting is traditional and rooms very good also. Bed very comfortable and I do enjoy the special toiletries. There are a few minor issues that prevent a five star rating. One is the breakfast. The service is quite slow. I waited around 15 mins for poached eggs and also had to ask multiple times for tea. The way the buffet is laid out is quite messy also, baked beans dripping onto the floor and nobody cleaning the area. The other issue is the shower. It takes quite a while for the hot water to come. Not a major issue but a minor one. There were also works happening in the corridor during our stay and a wall being repaired. This wasn’t mentioned during check in and no note in the role as you would expect. For the price of the hotel I would expect higher quality so this is a minor irritation. But overall this is a wonderful quintessential British hotel experience.