Charles Hotel
Cambridge, Massachusetts
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About the Hotel
Stylish, smart and inarguably original, The Charles Hotel in Cambridge, Massachusetts, welcomes presidents, musicians and luminaries as exalted as the Dalai Lama. This Preferred Hotels and Resorts Worldwide affiliate situated in Harvard Square features contemporary décor with striking Shaker influences. Just across the river from Boston, you'll be coddled in an elegant Cambridge Suite with river, skyline or courtyard views plus onsite niceties such as the Wellbridge Athletic Club and Le Pli Day Spa. And dining is a true connoisseur's experience at Rialto, serving imaginative Mediterranean fusion cuisine.
Location
Charles Hotel
1 Bennett St, Cambridge,
Cambridge, Massachusetts
02138
Nearest Airport: BOS
Features and Amenities
- Dining
- Room Service
- Wine Bar
- Restaurants
- On-Site Amenities
- Concierge
- Spa on Property
- Spa Services
- Fitness Room
- Fitness Center
- Multilingual Staff
- Indoor Pool
- Complimentary WiFi
- Indoor Jacuzzi
- In-Room Amenities
- Air Conditioning
- Work Desks
- Complimentary WiFi
- Business
- Meeting Rooms
- Conference Facilities
- Catering Services
- Interests
- City
- Hotels
Reviews for Charles Hotel
No Customer Concern
I am posting this review regarding my stay at The Charles Hotel in September 2025. During my stay, I slipped on wet steps, lost my footing, and fell violently into a glass door, sustaining injuries to my right hip. 4 months later I am still receiving Orthopedic treatment for my hip. The steps were unsafe, and the conditions directly caused my fall. Instead of taking responsibility for or showing concern for my injuries, The Charles Hotel turned their back on me and referred the matter entirely to their insurance company. The insurance company subsequently denied my claim, stating that because I was the only person who fell and no one else had reported issues with the steps, the incident was essentially my fault. I find this response unacceptable and dismissive of guest safety and accountability. Being the only person injured does not negate the existence of a hazardous condition. Based on my experience, I do not endorse The Charles Hotel and do not recommend staying there. Mike S.
M S
Highly recommend this hotel!! You will not be disappointed.
This property is first-class all the way. The lobby is very chic, yet inviting, and smells amazing. The staff are very well trained, professional, and friendly. Honestly, you feel it from the moment you arrive. The valet was extremely helpful with both my luggage and car. The front desk staff is five-star, and my room was immaculate and impeccably decorated. I'm so glad I chose this hotel and will definitely return when I am back in Cambridge.
Stephanie A W - Greenwich, United States
Comfortable modern hotel convenient to Harvard Square and Mt, Auburn
Twenty minute weekend car ride from Boston Logan, a very comfortable modern room. Walkable to many of the varying cuisine walkable restaurants around Harvard Square. Doorman, friendly and numerous check-in staff. High threadcount sheets and very comfortable mattress in a quiet room. Pricey, but worth it for a splurge.
Douglas B
Wonderful!
Charles Hotel is a very nice place in Cambridge. I love my experience in the Hotel. It is very close Kennedy School and there are a lot shops and cafes.
_lciob2017 - Fortaleza, CE
Great Harvard Experience
My first time at the Charles was great! The hotel is in the perfect proximity to restaurants and stores in Harvard Square. The staff was exceedingly excellent and professional. My room was clean, comfortable, and inviting. I definitely recommend this hotel to anyone coming to Cambridge.
F8772MWpatrickg - Richmond, Virginia
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