Bahia del Duque

Estupendo hotel, lo he recomendado a amigos y familia y todos han quedado muy satisfechos. La atención del personal extraordinaria, las instalaciones extraordinarias, la ubicación extraordinaria, el acceso al mar extraordinario. Es nuestro hotel de referencia

Excellent service, amazing architecture, and a very pleasant and relaxing stay. I stayed in room 519 for three nights. The room had a bathroom with bathtub, shower, double washbasin, balcony, very large and comfortable bed and all the facilities you’d need including a TV, hairdryer, ironing board, chairs, desk, coffee making facilities, A/C etc The service was great, rooms were cleaned regularly, staff were attentive and friendly and the restaurants were all great. The buffet breakfast had everything you’d need. The pools were clean and the sun lovers very comfortable. Very pleasant stay.

Found this hotel to be situated in a lovely part of Tenerife, but it was hard to navigate your way round the complex with the small tiny diagram of a map they give you, no one told us where to find any of the many restaurants that was scattered all over the grounds, & some you had to go down loads of stairs to get to them, defiantly not the place to go if your elderly, disabled or limited mobility. There was no signage to get anywhere, On arrival I asked the staff for a kettle as I only drink herbal teas or water, there was only a coffee machine in the room, I could not work out how to get just hot water out of the machine, After I kept going to the desk to keep asking for a kettle it finally arrived on day 3 not really the service I would expect from a 5 star hotel, Also we had to book all of our evening meals for the duration of our holiday 10 days, how can anyone possibly know what they want to eat or where they want to eat when they first arrive, we didn’t have a clue, On day 2 of our holiday I had asthma attack from all the walking up & down the steep steps to get around everywhere we wanted to go, including the beach, the shops, bars etc all seemed to be on the very low level, it wasn’t till day 5 that we found out from another couple that there was a buggy service that could be used within the hotel grounds which meant we was able to get about better, Not all the staff could talk or understand English, but I used a translate app to get round that, on many occasions I asked for fresh ginger & fresh lemon in hot water to make tea, I was presented with ginger ale, with ice, it’s no joke when you can’t have fizzy beverages or sugar, I suppose on the whole I should of checked the place out before booking but we was recommended it as being one of the best hotels on the island, the staff was always friendly & polite, Hotel was clean but could do with a revamp & update to bring it up to 2025

Hotel de mucho nivel, tanto de las personas como de los servicios. Desayunos de 10. limpieza de 10, habitaciones de 10. No tengo ningún comentario negativo. Todo el personal del hotel pendiente en todo momento de que disfrutaemos de las vacaciones.

A fantastic hotel with lovely staff and great facilities. The restaurants were lovely, especially NUB and Kensei. The facilities were wonderful and all of the staff were so obliging. We were even offered a late check-out as we had an evening flight. Super holiday.