Bahia del Duque

The hotel was marketed as a luxury property, but there was nothing luxurious about our experience. It felt more like a moderately nice Disney resort—crowded, noisy, and overrun with kids. There is no adults-only pool, which is astonishing for a resort of this size. The so-called “adults-only” area is directly adjacent to the main pool, so you’re still surrounded by noise and splashing. Our room had a persistent damp, musty odor, and the turn-down service was inconsistent at best. Only once did we receive proper service; on other nights, staff simply came in, closed the blinds, and left—leaving behind trash, used towels, and an unturned bed. This is not my definition of luxury. Dining was another frustration. While the food itself was decent, getting a reservation was a challenge due to the limited number of restaurants and tables compared to the size of the resort. Staff appeared constantly rushed and disorganized. One night, we were told we could dine as long as we left by 9:30 p.m.—we arrived at 8:00 and ordered immediately, yet service was so slow we didn’t leave until after 10:00. It even took 30 minutes to receive our bill, which was incorrect. We were repeatedly skipped for bread service despite trying to get the staff’s attention. Having just stayed at the Four Seasons in Marrakech—a true luxury property—the difference was night and day. This experience felt more like going from a high-end hotel to a budget motel. We left feeling disappointed and misled, our expectations falling far short of reality.

We traveled as a family of 12 including children of different ages. Bahia del Duque was the perfect hotel for us!! Will definitely visit again

We have just returned from a wonderful two week holiday at this hotel. This was our second visit , the first in 2017 but we were greeted with a "Welcome Back" which was a lovely personal touch. The hotel and gardens are truly spectacular. The service is excellent and the breakfast amazing . We noticed only one change which is very welcome. Although we traveled without children it was really good to see that the ambiance is much more children friendly with the children enjoying the main pool as you would expect. Personally I wish to thank the gym staff who do a great job with professional and fun fitness classes , including aqua, certainly the best that I have experienced in a holiday hotel. Thank you to all the team including housekeeping and gardening/maintenance staff for a great holiday.

The most amazing holiday I think we’ve ever had as a family. The service was outstanding, the facilities wonderful and the whole resort was just so beautiful. We had a double garden room with an extra bed for our son, and it was lovely and spacious. Best breakfasts we’ve ever experienced and the kindest staff. Would highly recommend! Thank you to everyone at the Bahia for such a lovely trip for us 😊

Great hotel, location, great service and quality restaurants if your looking to take your family to a 5 star property, I highly recommend it.