This is a really good quality hotel. When booked through Jet 2, we only had the Reserve option which no doubt cost a bit more. The hotel has a heritage (and it's protected like a grade II listing) and talking to people there, they are very proud of it. It's a different looking hotel and all for the positive reasons. Right in the centre is a water feature plantation. Our room was a junior suite - probably the best room we have stayed in over the many years. It's effectively 2 rooms in one, perfect for our daughter. Two bathrooms, plenty of storage, two balconies - one with a whirlpool. The pools were great. In the Reserve area the beds are padded and very comfortable. There are the different restaurants - we loved the Italian. We enjoyed our food each night. The drinks are brands you recognise, the beers are branded too and the cocktails are what you would expect at this level. The staff are friendly and always say hello. I can't think of any notable negatives; perhaps just the weather as on some days it was little too windy/cloudy but enough to get a tan. But I can't blame the hotel for that. Whilst with the Reserve you do get the extras of the additional pool, own breakfast restaurant (you select from a menu and have a continental to self serve), a concierge, a separate reception and a lounge for drinks and snacks. You get cool AI wristbands which open the room door and also other doors e.g. the Reserve pool and access to the beach. We would definitely recommend the Reserve. Would we go back? Definitely but probably more into the backend of the summer.

The people, food, drink and artwork design are amazing. Nothing was too much trouble for staff to ensure our stay was comfortable and memorable. A special mention for: Carlos, who went out of his way to help us with a technical issue. Raquel, Armando, Soraya and the rest of activities team, for being so enthusiastic and engaging. Loved going to beach bar until sunset with cocktails listening to ambient DJ vibes chillout music by the DJ's, and musicians: saxophonist, keyboard player, guitarist and even the bongo drums! We had a lovely room, with full amenities. Spotlessly clean. Contemplated the reserve, but we felt whilst at the property we were more than adequately looked after. Food was amazing and of good quality. Evening times we tried the different restaurants which were a great experience. There was everything thinkable in the Malva Food Bazaar Restaurant, had lobster a couple of times cooked to your perfection by chef. Thank you to Jennifer (the waiteress), nothing was too much trouble, always had a smile on her face. Sorry if we did not catch everyone’s names but you were great too. We thoroughly enjoyed lunch at La Graciosa, trying all the individual tapas dishes. Looked after by the wonderful Mafalda and the team. Oscar, the sommelier who had some great wine tips. Thank you Paradisus, you have a truly great product. We hope to return sometime in the future. Kirsty & Karen

Almost everything will work again if you unplug it for a few minutes, including you and be calm.One of the best best hotel ever stayed.Just bar need more staffing.Food was amazing .This hotel is not for people who want to eat and drink only its more for relaxing and enjoying .Stoping your time and just stay calm and be mindful.

Just spent a wonderful 10 days at the Paradisius during which we had a fabulous time. We were lucky enough to stay in one of the 10 Villa’s they have on site and it was beautiful. Lovely room with spacious outside area and pool all wonderfully maintained and immaculately cleaned every day. The food in all the restaurants was great and the choice unbelievably good. As a Villa guest we were appointed our very own Concierge and a special thank you has to go to Chandni who we were lucky enough to have been assigned. She was brilliant, always attentive and really went out of her way to make sure our stay was special without being too overbearing. The staff who worked in the Reserve reception area were all brilliant as well. They were always on hand with a smile and a kind word to help out and answer questions whenever we had any. Overall, a fantastic holiday with excellent accommodation and facilities. We’ll be back again for sure and we’d thoroughly recommend if to anyone. Without doubt the best hotel we’ve ever stayed in.

artutruro is the best bar man ! he’s the best …. very attending and such a nice guy! definitely will be back in this week, great cocktails 😉 also the DJ was amazing! great evening here at the Alula bar! great atmosphere and good people! can’t for another night