JW Marriott Cancun Resort & Spa

Cancun, Mexico

9 First Class
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About the Hotel

Nestled along the beach in Cancun's hotel zone, the JW Marriott Cancun Resort & Spa constitutes a quiet refined oasis among the surrounding din. Elegant details set the resort apart from its peers. A delicate flower scent permeates the welcoming lobby and guests can frolic around four outdoor swimming pools. The infinity-edged main pool threads through the landscaped grounds and fronts the pristine powdery sand. Jump the diving pool's deep end and explore the built-in artificial reef. Dotted with beach chaise loungers and shady palapas, the 700-foot beach beckons to linger. The cerulean ocean is the resort's ubiquitous backdrop and all 448 rooms have private balconies where to take in the view. Appointed in classic style, roomy accommodations (the smallest measures 465 square feet) feature sitting areas with lively color accents, wireless Internet access, 32-inch flat-panel televisions and twice-daily maid service. Bathrooms are exquisitely marble-bedecked with separate tubs and showers.

Location

JW Marriott Cancun Resort & Spa
Blvd. Kukulkan, Km14.5, Lote 40-A-Zona Hotelera
Cancun, Mexico 77500

Nearest Airport: CUN

Features and Amenities

  • General Information
  • Connecting/Adjoining Rooms
  • Handicap Accessible Rooms
  • Pets Not Permitted
  • Non-Smoking Rooms
  • Dining
  • Poolside Dining
  • 24-Hour Room Service
  • Deli
  • On-Site Amenities
  • Salon
  • On-Site Car Rental
  • Concierge
  • Shuttle Service
  • Spa on Property
  • Fitness Center
  • WiFi
  • Sauna
  • Indoor Pool
  • Valet Parking (fee may apply)
  • Wedding Planning Services
  • In-Room Amenities
  • Private Patios or Balconies
  • Turndown Service
  • Air Conditioning
  • Hair Dryers
  • In-Room Safes
  • Mini Bar
  • Satellite Television
  • Iron/Ironing Boards
  • Built-In Power Adapters
  • Marble Bathrooms
  • Flat-Screen Televisions
  • Bottled Water
  • Work Desks
  • Bathrobes & Slippers
  • Activities
  • Tennis
  • Jet Skiing
  • Business
  • Meeting Rooms
  • Business Center
  • Family
  • Cribs
  • Kids Pool
  • Kids Club
  • Rollaway Beds
  • Nearby
  • Historic Sites
  • Shopping
  • Restaurants
  • Golf
  • Interests
  • Beach
  • Cool Pools

Reviews for JW Marriott Cancun Resort & Spa

JW Stay July 2025

TripAdvisor Traveler Review Rating Reviewed 1 week ago

Really enjoyed the JW Marriott. Alvaro was the best poolside. Top notch service and experience. Food was excellent across all the onsite properties. Our room was fantastic with excellent ocean views. Would highly recommend staying here.

Brendan C


Thank you JW Marriott

TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

Thank you JW for acknowledging my Titanium for Life status as we return to your resort for probably the 5th or 6th time. We both appreciate the upgraded room and the complimentary breakfasts. The hotel is clean and comfortable and the pool relaxing with attentive service for the chairs,towels and the cocktails. One special call out during breakfast is one of your servers who has taken care of us in the past. Efren is the best of the best and I hope that you recognize how well he executes his job. We always ask to be seated in his section. He remembers us by name and does a great job of making us feel welcome and valued.

beagles1013 - New Jersey


Excellent staff at the JW Marriott Cancun

TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

Great visit at the JW Marriott Cancun Resort. We stayed from July 5th to 11th and had two connecting rooms. Two adults and three teenagers.

C7744QFdanieli - Spring Branch, Texas


My welcoming visit @JWRESORT

TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

Marco,Javier, Sergio and the entire staff was extremely attentive and respectfully courteous!!! They all provided and demonstrated exceptional communication and customer service!! I’m definitely coming back . Dinner @ Bravo’s was very intriguing and delicious 🤤 I was ecstatic!!

Leah G - Baltimore, Maryland


J(ust)W(ow) Marriott

TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

What shines about this property is the service; I have never had better service, felt as welcomed as I have here. I realize this is the job of a luxury resort, but it is something else to see this consistently in action in every restaurant, bar, pool, with each and every representative. the lobby is well appointed, glistening, clean, with a nice entry lounge and bar area that is well attended with any sort of drink you might want. For a luxury resort, the pools seem like a bit of an afterthought, they are nice for adults but for kids a little too… adult. Our room was amazing and I enjoyed every moment in it. There are three restaurants offering a good variety if you want to stay on prem. La Isla Mall is just a mile away and is an absolutely sensational walking mall. I am not paid in any way by Bon Voy, I just had a fantastic experience here with my wife and three boys. Would come back in a heart beat.

Gbolanis-15101 - Allison Park, Pennsylvania


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