Jump to: Room choices | Hotel description | Map | Amenities | Reviews
Nestled along the beach in Cancun's hotel zone, the JW Marriott Cancun Resort & Spa constitutes a quiet refined oasis among the surrounding din. Elegant details set the resort apart from its peers. A delicate flower scent permeates the welcoming lobby and guests can frolic around four outdoor swimming pools. The infinity-edged main pool threads through the landscaped grounds and fronts the pristine powdery sand. Jump the diving pool's deep end and explore the built-in artificial reef. Dotted with beach chaise loungers and shady palapas, the 700-foot beach beckons to linger. The cerulean ocean is the resort's ubiquitous backdrop and all 448 rooms have private balconies where to take in the view. Appointed in classic style, roomy accommodations (the smallest measures 465 square feet) feature sitting areas with lively color accents, wireless Internet access, 32-inch flat-panel televisions and twice-daily maid service. Bathrooms are exquisitely marble-bedecked with separate tubs and showers.
JW Marriott Cancun Resort & Spa
Blvd. Kukulkan, Km14.5, Lote 40-A-Zona Hotelera
Cancun, Mexico
77500
Nearest Airport: CUN
We had not been to the JW in a couple of years- The minute we walked into the lobby-the feeling of "Welcome Home" came over us. Miguel checked us into our room- He was delightful and courteous. I had mention we just booked this trip the night before and it was my birthday. He wished my a Happy Birthday and asked if he could send something special to our room. I replies with a "YES" He thanked me for my Titanium status. Every team member/staff in the Hotel would call me by my name and thank me for my status. The Breakfast Team- Eliza and Manuel and the rest went above and beyond to make us feel Welcomed. We had dinner one night on property-Bravio- the Spanish Restaurant. The service was exceptional. The Lamb Chops were cooked to perfection. All the servers at the Adult area were constantly checking on us thru out the day-mine you the Hotel was full and very busy, they were on the move constantly. The Nachos and Fish Tacos were fabulous. Thank you Marriott for making my Birthday Special!!! We will be back soon
no n - Mansfield, Texas
We are staying here now with our 3 young children (3,6,&7) it has been an amazing experience. But there was a server at breakfast who has made our trip. Ricardo went the extra mile for us in every way, from helping our kids at the brunch buffet so my husband and I could focus on our own plates, to refills before we needed to ask, complimentary this or that, helping before we had to ask for help, and overall kindness. The little things are the big things. Thank you, Ricardo!!
Go04404776266
Nice resort, rooms have been updated but the rest of the hotel is older. Pool is great, nice loungers with a ton of shade and best of all, the pool is heated! It was probably at around 88 degrees at all times!
yoyo1124
Hidalgo & Jorge R are truly the best! Great service and better conversation. These guys single handedly make me want to comeback! Top notch service and better genuine people. It I was Marriott I would have these gentleman in leadership roles! True AMAZING people. Make sure you look for them during your next stay!
Bradley N
This is a great hotel property with a staff to match! The hotel has spacious rooms with great views of the ocean and pool area. The hotel has numerous dining options from casual to elegant. Nearby are other great dining options with great views and food. We were particularly impressed with the friendly and professional staff. This was our third visit to the hotel and we will return!
Plymouth2010 - Bloomfield, Connecticut
Read more reviews or write a review
© 2026 TripAdvisor LLC. All rights reserved