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Surrounded by the glistening sands of the Caribbean and the ancient treasures of nearby Mayan sites, Kempinski Hotel Cancun welcomes guests with luxurious and personalized service. Mexico's Caribbean masterpiece features 363 guestrooms overlooking the Caribbean, 1,200-foot of beach front, sculpted outdoor swimming pools, Fitness Center, a full service Spa, an impressive Culinary Center, award winning restaurants and a spectacular 17,000-foot Beach Club. Considered one of the most luxurious resorts in the world, Kempinski Hotel Cancun is located 15 minutes from the airport and few minutes from many lively and leisurely attractions.
Kempinski Hotel Cancun
Retorno del Rey #36
Zona Hotelera
Cancun, Mexico
CP 77500
Nearest Airport: CUN
I come to the same resort every year with my best friend and Sergio and his team are five-star. The service is amazing. I rent a cabana every year and it's worth the money because the service is so excellent. I travel all over the world and this is the best service that I get in any part of the world.
Bryan W
Itzel is amazing. I’m a pilot with Delta Airlines so I visit often. She has a bright smile with a greeting, always!! Kind, considerate, and very knowledgeable about the hotel and its amenities. Please give her the largest bonus The Kipenski can afford!!! Thank you, Jim Hey
Jim H
This hotel is so classy, peaceful and elegant. We traveled from Houston to relax and escape our very stressful city life and we were greeted with wonderful service and a beautiful atmosphere. We had the most relaxing time. The beach is gorgeous here. Itzel from the pool bar provided exceptional service! Roberto from the lobby made excellent margaritas. Also Sergio, in charge, made sure we were well taken care of. We will definitely return. The best place to stay in Cancun. December 2025.
Amy L B
My wife and I couldn’t agree on a hotel to stay at when planning our trip to Cancun, but when we came across Kempinski, it appeared to be just what we were looking for. After staying for three days and three nights, I have say that the amenities, location, service and overall value was unparalleled. The hotel has a gracious staff. They will take care of your every need during your stay. The hotel provides daily room service, provides a beautiful beachfront and pool, and has a very nice selection of restaurants. My wife and I agreed that when we return to Cancun, we will be staying again at Kempinksi. A special shout out to Edgar and his service team for doing a wonderful job in taking care of all the guests.
Aseef A
We were staying at a different resort and wanted to experience the beautiful beaches in Cancun itself so we had organized a day pass, with a beach villa at the Kempinski hotel. Sergio made sure we were taken care of as soon as we arrived at the hotel for the day. Service was top notch and on our next visit to Mexico, we will definitely be staying at this hotel.
Caron F
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