Kempinski Hotel Cancun
Cancun, Mexico
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About the Hotel
Surrounded by the glistening sands of the Caribbean and the ancient treasures of nearby Mayan sites, Kempinski Hotel Cancun welcomes guests with luxurious and personalized service. Mexico's Caribbean masterpiece features 363 guestrooms overlooking the Caribbean, 1,200-foot of beach front, sculpted outdoor swimming pools, Fitness Center, a full service Spa, an impressive Culinary Center, award winning restaurants and a spectacular 17,000-foot Beach Club. Considered one of the most luxurious resorts in the world, Kempinski Hotel Cancun is located 15 minutes from the airport and few minutes from many lively and leisurely attractions.
Location
Kempinski Hotel Cancun
Retorno del Rey #36
Zona Hotelera
Cancun, Mexico
CP 77500
Nearest Airport: CUN
Features and Amenities
- General Information
- Connecting/Adjoining Rooms
- Dining
- Outdoor Dining
- 24-Hour Room Service
- Beach Waiter Service
- Sushi Bar
- Pool Waiter Service
- On-Site Amenities
- Salon
- On-Site Car Rental
- Concierge
- Spa on Property
- Fitness Center
- WiFi
- Currency Exchange Service
- Live Entertainment
- Boutiques
- Valet Parking (fee may apply)
- Art Collection
- Tennis Courts
- Outdoor Whirlpool
- Culinary School
- Beach Cabanas
- In-Room Amenities
- Turndown Service
- Air Conditioning
- Bathrobes
- Hair Dryers
- In-Room Safes
- Mini Bar
- Satellite Television
- Iron/Ironing Boards
- Marble Bathrooms
- Flat-Screen Televisions
- Luxury Linens
- Luxury Bath Amenities
- Rain Showers
- Activities
- Cooking Classes
- Kayaking
- Sailing
- Tennis
- Windsurfing
- Scuba Diving
- Snorkeling
- Yoga
- Boat Excursions
- Fitness Classes
- Wildlife Viewing
- Business
- Business Center/Services
- Meeting Rooms
- Family
- Cribs
- Babysitting
- Kids Club
- Children's Menus
- Rollaway Beds
- Beach & Pool Toys
- Nearby
- Historic Sites
- Shopping
- Golf
- Nightlife
- Interests
- Beach
- Hotels
- Signature Perks
Reviews for Kempinski Hotel Cancun
Quiet resort on a beautiful beach
Beautiful, quiet resort. But the vibe is more European than beachy. The food was great, but the staff truly made this stay exceptional. Everyone went above and beyond in the best possible way. Front desk let us use an empty room while we waited for ours to be made up. Concierge arranged everything we needed. Rangel took such great care of us at the beach, always making sure we had umbrellas and towels perfectly set up, and Ulises somehow made sure we were never hungry or thirsty. Housekeeping was also incredible. The warmth, attention, and care from the entire team made this an unforgettable experience. We can’t wait to come back.
tripsterish - Brooklyn, New York
Kempinski Cancun 2026
We arrived at the end of December. This has been our third visit to the hotel. The experience was great from the doormen, to the front desk staff check in was smooth and quick. Our rooms were ready and impeccable. Clean and comfortable. The hotel is more traditional, but well maintained. Common areas and bathrooms spotless. The restaurants and pool were great. Food is great and service was quick. However what made this stay amazing are the staff. Ruben PR, Valentino concierge, Joel at the pool and buffet, Reynaldo a server at the pool, Manuel at the pool, Blanca at the Bar and Jose at the coffee bar. These staff made our stay truly enjoyable. They remember your preferences and are so very accommodating. That being said the rest of the staff at the hotel are all friendly and polite. I don't believe they ever said no to a request. I would highly recommend this hotel and look forward to returning soon.
Meander748375
Best Beach in Cancun with top notch service!
We loved everything about this hotel. Beach is beautiful. Luis and Rangel provided outstanding service daily. Dining service and housekeeping are also top notch. Perfect for a quick, relaxing getaway!
Michelle J
Great resort, good service, family forward.
Overall great place to escape from the cold northeast, soak in some beachside rays and enjoy a low key atmosphere by the pool with the family. The attentive service made it easily enjoyable as well.
Josh W - New York City, New York
Understated luxury
Great facility with a caring and attentive team. From the concierge to the restaurant maître dee- everyone is there to make your visit enjoyable.
al v
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