The Westin Resort & Spa, Cancun

I went for my birthday and this was a return trip I came here in March 2026 and had the best experience and treatment!! They remembered me from last time Martin was my guy back in March! This time I had the joy of Ana, Alejandra, Guillermo, Joaquin, and Genaro for the fun team and they taught me how to make pina calodas and authentic guacamole!! They're funny nice and patient it's such a joy:) at the bar we have Manuel, Fernando, Vicente, Eleazar, Wilbert, and Cesar! I even had the pleasure of meeting Walter the general manager he was exceptionally pleasant. Jazmin assisted me with my lunch getting cooked again I like my burgers well done so she made me a fresh one to my liking. The Westin is super comfortable and clean they keep the beach clean well maintained! I will always stay here with this amazing staff I'm so sad they're closing for renovations next yr 2027 if they have the same crew I'll definitely return when they reopen!!! Best hotel best views great food and entertainment!! I also did a cenote tour which was awesome experience, I LOVE IT HERE!! Oh the breakfast is amazing service unmatched the woman who made my eggs knew my order everyday without me having to tell her... I don't want to leave this was a great birthday thank you Westin staff. Oh one more thing they put bday balloons in front of my door!!!

The service and comfort at your hotel exceeded our expectations. thanks a lot to all the wonderful employees at your hotel, special thanks to Rafael Valdez, Oscar, Vicente,Manuel. Thanks a lot for your hospitality!

Everything good, service is great and installation good enough. Thanks to Fernando at check out very kind and helpful service with my transfer.

Really good experience with staff working there and location is good. Best place for families looking for quiet and clam place

A pleasant experience, family friendly also very private area around the hotel and a clean and maintain Hotel. Thank you Westin