The Westin Resort & Spa, Cancun

Just spent a relaxing 3 days at Westin resort/spa. Been staying here since the 1990s when it was a Hilton. Great staff everyone was extremely friendly the fact that its not an all inclusive makes it even a better choice to stay, plenty of good restaurants nearby, the hotels bar food is fine for a quick bite.Planning another visit in September

Just spent a relaxing 4 days at the Westin. We visited (and previously stayed at) the larger Westin Laguna Mar and much preferred this smaller property. June is the time to visit. We literally had our own pool for the entire trip--one of the smaller side pools looking right at the beach. We never had any trouble finding a tropical shade umbrella at the beach. The beach is right next to the pools. The room was nice and clean and well air conditioned. The buffet was amazing. It had everything you can think of and more and the pastries and side choices changed daily. We had amazing dinners a bus ride up the hotel zone. The best was Casa Tequila. Awesome drinks and the best traditional Mexican food we've ever had in a fantastic atmosphere. Cenacola is a great Italian restaurant and Fred's was great for seafood but pricey ($150 US for two). Pro tip: get the Moovit app for the buses. It walks you to the stop and tells you exactly when to signal the driver to stop. Both are critical as the stops are neither named and nor always marked. And there is no map offered and nothing that cross references the stops. Sometimes the stops were in driveways. And ask the driver when you are heading back if he is going to actually stop at the stop near the hotel - twice they just ended the route early - for real. If they do, demand that they continue or ask for tour 12 pesos back. Everyone was super nice at the property. Everyone. And please do not buy a time share. What a racket. They try to get you to front $30,000+ that they'll finance at 18% interest and then you get to pay a monthly "owner's fee" - $300/month for life. The finances make zero sense unless you are Westin. That folks is about $100,000 over ten years. Hard pass. We did not do a presentation. Just enjoy the trip and pass. If you want to do the presentation, press hard on the concierge - they'll give you free buffets the whole trip ($30/day), $200 credit, plus $ off of excursions. If you are ok with the 2 hour delay (and have the discipline to say no) go for it. Oh yeah, do not allow yourself to be stopped by anyone as you leave the airport - it's all timeshare and text scams. Just go to the middle and look for The One - Westin's shuttle service.

Good activity, Guillermo and Victoria amazing service !

I love staying at the Westin Resort and Spa!!! The staff is very friendly, the location is perfect, the pool and beach are great!!! The ‘“Fun Team” at the Westin Resort is awesome!!! I especially enjoyed my week with Ana, Guillermo, Victoria and Genaro!!! They are fun, engaging and have lots of activities to keep you busy and enjoying your stay. My favorite activities are water aerobics and the margarita classes!!! I have been coming here since February of 2020 and I plan to return often!!!

amazing staff had the best vacation staying at the westin