Carlton Cannes, A Regent Hotel

Thank you very much and many thanks for pierre louis and yasmina Nice to meet them and there welcoming And the house keeping they was working really hard

My wife and I stayed at The Carlton in Cannes in August 2025. We had visited Cannes before on cruise excursions, but this was our first time staying overnight. With all the stories about the legendary Carlton, we decided it was time to give it a try. The hotel itself is magnificent. The common areas reserved for guests—the newly renovated gardens, the exercise facilities, and the outdoor pool—are beautiful and rich in atmosphere. But what impressed us most was the old-fashioned European service. Staff were neatly groomed, formally dressed, and eager to help with a genuine smile. I honestly thought service like this no longer existed, but at the Carlton it felt alive and well. For us, that was the highlight of our four-night stay. We had requested a larger room on a high floor with a balcony, and the hotel delivered beautifully. Our 7th-floor room had a spacious balcony with two large sofa chairs and a sweeping view of the Mediterranean. That balcony became our favorite spot for breakfast, sunsets, and simply gazing at the sea. It was truly memorable. The guest room itself, however, was underwhelming. While spacious and clean, the décor was plain—just painted walls, a rug, and simple ceramic tiles in the bathroom. Nothing luxurious. It felt ordinary. Worse than that, the air conditioning never worked properly. Even after the engineers confirmed it was “working,” the room stayed warm, and at night it was uncomfortably hot. The biggest disappointment, though, was the crowding. The atmosphere in the lobby was mayhem. Instead of feeling refined, it was overrun with non-guests wandering freely, which made it feel more like a train station than a luxury hotel. Limiting access to guests, residents, and those with dining reservations would go a long way toward making the hotel feel truly refined and special. For a hotel that charges over €3,500 a night, the experience should feel exclusive—not stressed. The beach was also overcrowded, with guests packed into tight rows, lounging far too close together, making it feel like we were being herded like sheep. I didn’t mind paying more than €100 for a lounge chair for the day, but for that price I expected a quiet, spacious, serene atmosphere. Instead, it was one of chaos and tumult. Bottom line: while the Carlton’s guest-only areas are beautiful and the service is five-star, it has the potential to be truly exceptional. The ingredients are there, but what’s missing is refinement—better control of the crowds, a beach that feels special instead of packed, room décor with more style, and air conditioning that actually works. Only then will the Carlton live up to its legendary name—and earn my return.

We had a wonderful lunch at the hotel. The food was delicious and the atmosphere very welcoming. A special thank you to Alessandro, who took wonderful care of us throughout. He was very kind and attentive and made sure everything was just right. I can truly recommend this place and will definitely be coming back!

Our stay at Carlton Cannes was absolutely amazing from the moment we checked in to the entire team at the concierge desk and the guestroom. Everything was incredible and couldn’t have asked for a better place to stay

The experience was amazing. The stuff were amazing. The hotel was so welcoming. It was one of the best hotels I stayed at.