Carlton Cannes, A Regent Hotel

The best hotel in Cannes. It's not the first time I've stayed there, and every time I like it more. The reception staff, Rashid and Shahad, were very helpful. They upgraded me to a junior suite. If you want to stay in a hotel with luxury and service, this is the place.

As a Diamond Elite IHG member and a loyal guest who has been staying at this property for over 10 years, I was truly disappointed with my recent stay from July 12 to 20. 1. Housekeeping was consistently poor—I had to request daily cleaning, which should be a basic service, not a guest responsibility. 2. The concierge team confirmed restaurant bookings that were never actually made. I raised this several times with the concierge manager, but no action was taken. 3. The bed duvet had a noticeable odor—an issue I had already experienced during last year’s stay. 4. Room service staff entered the room even when the “Do Not Disturb” sign was displayed, which is completely unacceptable. 5. Despite requesting first-row sunbeds over two months in advance, I was repeatedly placed in the second or third row. 6. Complimentary fruits were removed within a day, which seemed unnecessary and wasteful. 7. I shared all these concerns with the Deputy General Manager, the duty front desk manager, and guest relations—yet no meaningful action was taken. 8. One of my personal items (a pair of shorts) went missing and was later found hidden in the closet. 9. I was not allowed to sit on the terrace area in the evening, being told it was fully booked, even though most of the people occupying the space were not hotel guests. I come here to relax and enjoy my time—not to deal with stress and unresolved service issues. For a hotel of this caliber and pricing, the level of professionalism and attention to regular guests should be far higher. I am not seeking complimentary gifts or upgrades—I simply expect the high standard of service this property is known for. Sadly, based on this experience, I cannot recommend staying here during the busy season.

Staff we’re wonderful Everybody is soooo happy and its so beautiful and best fun ever we are coming next year we 1st stayed in 627 the 527 We love it thank you to all staff Fabio check-in was awesome

Excellent hospitality, peerless service and the view from the room, even from a side located City room was dreamy. It is the only hotel we have stayed in that has two Bugatti Veron / Chiron parked outside !!! Check in was professional and very personal. The room was not ready but they made sure we had a window seat in the lounge area. All staff , maids, check out, bar, breakfast and beach club team members were of the highest standard. We found the cost of drinks and food on a par with other top hotels such as Claridges, Sancti Petri Melia, IC Barclay and IC Park Lane. Some say overly expensive but one has a choice to stay elsewhere!!! Breakfast on the terrace was a most memorable experience and recognition of my wifes birthday celebration was of the highest order. There are many people walking in and out of the hotel so the fact that the staff were alert to who was a guest and who was not allowed for seat availability in the lounge and bar areas despite there looking as if there were no free seats. Maybe it is because we are in our early 70s we received consideration in this respect. We do find if we are considerate and polite to folk we receive a professional response which is accompanied with kindness and excellent service. Our observation in the evening was that the hotel is like a madhouse of busyness with folk meeting each other. We chose to avoid this and sit on our 6th floor balcony to admire the view with a glass of wine then to have a walk down the croissett and relax. We would best describe the Carlton Hotel as moving from a very tranquil place early in the day to a meeting mecca in the evenings in equal measures. In summary. Well worth a stay if you want to treat yourself.

Hello everybody I highly recommend Mr Mathéo . He’s always on the right at the beach working so well for Al your need . You will have a beautiful day . Ask for Mathéo