Radisson Blu 1835 Hotel & Thalasso

The reason why I’m putting 4 stars and not 1, it’s because of Diana from from desk and Camille from guest relationship, I had a really bad experience at the breakfast place in 7th floor, around 7:30am in the morning, while I was crying my I months baby and struggling with another bad asking a lady called Melissa to fast bring a baby chair, she kept on ignoring me and doing everything expect bringing a baby chair, I repeated 3 times, she started speaking at a very loud voice that it’s not job and she still bringing stating she is the manager, than finally she got a baby chair, it was very dirty other food from yesterday clearly was there, and her colleague starting cleaning next to me and my baby, while of course it wasn’t the best of hygiene, I decided to leave I went down to complaint, Dian from front desk was very helpful and nice also she reported immediately to camille which she contained the situation even gifted me and my baby gifts.

Loved this location, just far enough away from the hustle and bustle and highly walkable. Cute little beach across the street to cool off in the heat. Also helped that they have a pool. Fabulous room that was both quiet and comfy with an ocean view. Highly recommend.

DO NOT STAY HERE IF YOU LIKE USING A SWIMMING POOL ON HOLIDAY !!!! this hotel has the most ridiculous pool policy- it only allows guests to use the pool for an hour in the morning or an hour in the evening - i wanted to sit by the pool at 11am and i was told it would be a cost of 40 EURO per person as at this time they classify this as a spa - complete and utter rip off. The rest of the stay was ok but this policy is terrible after paying 400Euro a night. I would definitely stay somewhere else next time

Service was quite rude , rooms are ok bathrooms and carpets not nice la

I’ve wanted to stay at the Canopy by Hilton Cannes since it opened, and made a special trip. What a disappointment! To start with the positives; - allowed to check in early - a welcome banana bread (delicious) - well appointed bedroom - amazing views from the rooftop The drawbacks: - the most chaotic checkin ever - 24 mins. 4 staff, only 12 customers - tried to charge extra, clarified I was Hilton Diamond - team member swore. - bathrooms very small and basic, lower quality than a Hilton Hampton - I requested a late checkout and offered to pay for the extension. I was advised by Pauline via email to request this at check-in. At check-in, I spoke with Gabriel, who advised me to enquire the following day. When I followed up shortly after midnight, I was advised to request it in the morning. As a result, the request was repeatedly deferred without any clear decision being made. was ultimately rejected - You can only lie by the pool for 90 minutes and it’s 20 EUR per person. This is not in any marketing materials - truly shocking for a 500 EUR per night hotel - rooftop restaurant; ordered same drink four times and every time served wrong drink. Had dinner reservation, was left in bar and forgotten about. Ordered main course, arrived missing two ingredients. They cooked it again, came missing a different two ingredients. There was zero intervention by a manager or apology. Staff also stood beside me talking in French assuming I didn’t speak the language as they’d interacted with me in English. Very rude. The hotel only tried to resolve things when I was checking out; hollow words too late. I would not recommend and would not stay again