Radisson Blu 1835 Hotel & Thalasso

I’ve wanted to stay at the Canopy by Hilton Cannes since it opened, and made a special trip. What a disappointment! To start with the positives; - allowed to check in early - a welcome banana bread (delicious) - well appointed bedroom - amazing views from the rooftop The drawbacks: - the most chaotic checkin ever - 24 mins. 4 staff, only 12 customers - tried to charge extra, clarified I was Hilton Diamond - team member swore. - bathrooms very small and basic, lower quality than a Hilton Hampton - I requested a late checkout and offered to pay for the extension. I was advised by Pauline via email to request this at check-in. At check-in, I spoke with Gabriel, who advised me to enquire the following day. When I followed up shortly after midnight, I was advised to request it in the morning. As a result, the request was repeatedly deferred without any clear decision being made. was ultimately rejected - You can only lie by the pool for 90 minutes and it’s 20 EUR per person. This is not in any marketing materials - truly shocking for a 500 EUR per night hotel - rooftop restaurant; ordered same drink four times and every time served wrong drink. Had dinner reservation, was left in bar and forgotten about. Ordered main course, arrived missing two ingredients. They cooked it again, came missing a different two ingredients. There was zero intervention by a manager or apology. Staff also stood beside me talking in French assuming I didn’t speak the language as they’d interacted with me in English. Very rude. The hotel only tried to resolve things when I was checking out; hollow words too late. I would not recommend and would not stay again

Great location.Rooms are quirky, we had one of the smaller rooms and there is absolutely no storage. No closet and two tiny drawers. Other areas where there could be storage had odd 'artsy' non functional stuff.. Also we were not told that breakfast was included so missed 3 days of very good breakfasts. They also didn't mention that the rooftop pool was available at certain hours without spa payment. Valet parking was also a pain as they only have 3 spots to pull into to drop off which are often full which means you have to drive around and back until a space opens up. In the end we used the train instead. Could be excellent with some room changes and parking changed.

This hotel has so many great things going for it that it's difficult to list them all. If I could give my stay 6 out of 5 stars, I'd give it the 6. Perfect location near ocean and beach, quiet as quiet gets in beachside Cannes, but within easy, enjoyable walking distance to all the action. I stayed during the kickoff of the Film Festival, and loved the harbor walks while seeing all the sites. Rooftop bar, restaurant, breakfast, view is incredible. When you check in, go right to the top and enjoy it! Even locals in town recommend this rooftop venue. Friendly service from every direction. The modern and Cannes-inspired room decor was clever, whimsical,and fashionable. I genuinely enjoyed surveying the room for all its thoughtfulness. Staying at a hotel like this one makes me want to come right back! Or maybe never leave ha ha.

One of the best, friendliest, and overall most amazing hotels with incredible staff. Every member of staff went out of their way to ensure we had the best stay and made my birthday extra special. The location of the hotel is perfect as a base in Cannes — close to the beach clubs, bars, and ideal for day trips to nearby cities. The best 4-night trip for a special occasion — we will definitely be returning!

I had the absolute pleasure of staying at the Hilton Cannes and it truly felt like a second home. The staff went above and beyond to make my birthday special by decorating my room, a beautiful touch that completely made my day. What stood out the most: Exceptional Service: The reception team and the housekeeping staff were incredibly kind, warm, and attentive throughout my entire visit. The Location: You simply cannot beat this spot. It is perfectly situated and made exploring Cannes so easy. The Cafe: The cafe on the ground floor is fantastic. I highly recommend grabbing a bite or a coffee there. Thank you to the whole team for making my birthday so memorable. I will definitely be back.