Cap Maison

One of the best hotels i have stayed in globally as it combines a superb position with excellent facilities and wonderful customer service. Each and every member of the team deserves applause, whether they be in the restaurants, on the beach, servicing rooms, in reception or maintaining facilities. Nothing was too much trouble and the most impressive feature was that everything was immediate - a request for additional minibar content was met with a tap on the door literally within a minute. As a family, we wanted a peaceful, relaxing time and the hotel worked very hard to achieve that. On one or two nights we had loud music across the bay (it was the annual Carnaval) but the hotel did their best to minimise the impact. As others have mentioned, all inclusive is definitely the best option with a wide range of meals and drinks available, not just the basics. The only challenge was trying the avoid eating and drinking too much! We had a baby with us and she was very well accommodated, thanks to the helpful staff. As we were in the off season the hotel wasn’t full, but the occasional shower didn’t worry us - in fact it was quite refreshing in the heat, so don’t be put off visiting the island at this time of the year. Rooms were very spacious and beds exceedingly comfortable. Plus our own pool was well used, particularly for the children. We would have no hesitation in recon Ending this place to friends

After a very social week at East Winds on AI we checked in at Cap Maison. A long lunch followed where we had a selection of dishes from the Cliff’s lunch menu and a nice selection of wines. The weather on arrival was stormy and one large crack of thunder right overhead had everyone jumping! Our room had been updated with a lovely bath replacing the old jacuzzi. Very high quality and I felt rather luxurious and definitely decadent sitting in it under the stars and early morning. . Getting in and out a bit of a challenge but I made it. Bed very comfortable and air conditioning worked well. I like the funky new telephones. Despite the heat, the sitting room was cooled by fans and a natural breeze. Lovely and relaxing. I would frequently get up early in the morning to hear the sounds of the birds at dawn and to record them in peace and quiet. . Housekeepers Sharon and Shaner looked after me well - even advising on dresses and repairs! I loved their sense of humour and I lacked for nothing. We had many good meals at the Naked Fisherman and at the Cliff. Standouts were the pork belly at the Cliff and the Jerk Pork at the evening BbQ at TNF. This year I was a lot fitter and it paid off as I could manage those stairs to the beach and back. Sometimes twice in one day! I also returned to diving after four years and used the services of Dive St Lucia/Scuba Steve. I was a bit nervous but the staff at Cap were all encouraging me. In “Deep Dive Day” I ordered a breakfast of a cheese and marmite sandwich and juice - delivered personally to reception by Alison. To be eaten later on the boat. 5 star service. and they even organised a chocolate plate with a message on it the evening of my safe return from the depths.! Sadly my mask was lost but found on very last day of our trip when I was sent a message when at the airport! I was impressed that the dive operation took the trouble to look for it . It is prescription and valuable to me. I will be reunited with it early next year when I return to the resort. . Due to a bad mossie issue we took retreat in the O bar after dinner rather than having our after dinner drinks at the Cliff Bar. The club atmosphere at O and honesty bar was welcome. We had one memorable lunch in the wine cellar with good friends overseen by the eloquent Harvey who was both informative re the wines and good fun with some truly appalling jokes! . A very unstuffy atmosphere and great company and “Shannigans” - nice food and wine pairing and good value. Staff were lovely and empathetic. They dealt brilliantly with one drunken guest one night without spoiling the fun of anyone else. Handled professionally and with care for all concerned. Well done! Long -term staff such as Deanna, Diana, Alison, Stacey, Roger and Robinson and now Taddy very much in evidence. Some nice new staff members too. Nice to see Deanna promoted. Taxi service Be aware that if you ask reception to book a taxi to your room there will be a service charge . We used the taxi service quite a bit so this mounted up. I think it may be cheaper to pay cash directly instead but more of an inconvenience than charging to the room. . . However when visiting friends on the island alone, the BMW taxi driven by Charlie and his associates was much appreciated,. I never once felt uncomfortable and enjoyed the chats re local life and the political landscape . On our last day I played some local folk music for the staff . It was great to see the genuine reaction of Tyler and Abigail . Abigail, next time I will give you a violin lesson! That is a promise! Checkout This was the one area that needs improvement. The bill was confusing and it would have helped to have things itemised. As a Cap Club member I get a discount and it was hard to tell when it was applied or not. I’ll suggest next time to apply the entire discount on checkout - and it was my fault for not thinking of this earlier. . Murcia and Kevin and others did their best to sort it out to be fair! but it marred our departure a little. So all in all a great stay. Thanks to Ross, Harvey, Robinson, Charlene and the whole Team. I look forward to returning next year!

This review is from a regular traveler—not sponsored, not comped—just someone who spent a week at Cap Maison for our honeymoon, paid full price, and left genuinely wanting to return. Here’s the honest breakdown: We stayed in a Junior Suite, and it was absolutely perfect for us. The view was stunning—panoramic ocean, lush greenery, and sunsets you’ll remember forever. We spent hours on the oversized, incredibly comfortable porch just soaking it all in. To me, this is the lowest “tier” room I would recommend staying in here, as it delivers everything you’d want from a luxury Caribbean resort. If you’re on the fence about room types, definitely go with the Junior Suite—you won’t regret it. The Good: Cap Maison is stunning. The Mediterranean-style architecture gives the resort charm and character, and the grounds are beautifully maintained with lush greenery and ocean views at every turn. The atmosphere is peaceful, romantic, and ideal for a honeymoon. The pool area is fantastic—quiet, well-designed, and surrounded by tons of comfortable seating. We spent several days lounging by the water with cocktails in hand and couldn’t have been more relaxed. We also spent a few days down at the beach, and while the stairs to get there are long, it’s 100% worth it. The beach is beautiful and private, and The Naked Fisherman beach bar is exactly what you dream of when you picture a perfect Caribbean escape—great drinks, great food, and unbeatable atmosphere. The spa deserves a special mention. My wife went three separate times and I joined her once—and every visit delivered world-class service. While the spa itself is modest in size and may look underwhelming at first glance, the staff are incredibly talented. The massages, facials, and skin scrubs were expertly done, and for my wife, this was the highlight of the trip outside of the food. If you’re even considering booking a treatment or two, do it—you won’t regret it. The Bad: The majority of service here is excellent—about 8 out of 10 interactions were exactly what you’d hope for from a high-end resort: warm, personal, and professional. But around 2 out of 10 fell short. A few staff members, both on the waitstaff and concierge side, were less attentive or responsive than expected. It didn’t define our experience, but it was noticeable in contrast to the overall high standard. One major concern: we returned to our room more than once to find the door left completely unlocked after housekeeping. While nothing was missing, it felt unacceptable at a resort of this caliber and did impact our peace of mind. Also worth mentioning—a very strange incident occurred one evening at the main restaurant. I was sitting on the bar side (where they sell cigars, provide ashtrays, and seemingly encourage smoking), staying out of the rain and seated as far as possible from the singer performing that night. A server approached and told me the entertainment had requested I stop smoking. I politely declined, as I was seated exactly where the bartender had asked me to smoke and there were only about five people in the restaurant. It was an odd and uncomfortable moment that didn’t fit the otherwise excellent atmosphere, and honestly, I still can’t make sense of it. The Ugly: The bugs can be intense. We expected some, but by the end of the week, we were spending a lot of time in our room recovering from bug bites. It didn’t ruin the experience, but it definitely put a damper on outdoor lounging. If you come, bring strong bug spray, as well as plenty of cortisone cream and use it religiously. The Great: The food and wine program here is truly world-class. Every meal was a highlight, with creative dishes, elegant plating, and flavors that genuinely impressed us. The cocktails were expertly crafted, and the wine list was extensive and thoughtful. It can’t be overstated how good both restaurants are. I was also lucky enough to spend an extensive amount of time with the general manager, the sommelier, and the restaurant manager—three gentlemen with deep passion and decades of experience. They’re the kind of people you feel like you’ve known for 10 years within five minutes of conversation. Their presence and personal touch are a huge part of what makes Cap Maison feel so exceptional. Cap Maison gave us a honeymoon to remember. While no place is perfect, the exceptional elements here far outweighed the minor issues, and we’re already looking forward to coming back.

Best hotel stay of my life and I have traveled to boutique hotels all over the country. I also am a nurse and do not like to feel “waited” on or that people are “serving” me. Staff cared about you and were attentive but it never felt forced or objectified - I can’t really put it into words. The staff cared about their work and they seemed genuinely to appreciate what they were doing. The hotel and grounds were insanely beautiful. My husband owns a landscape company so he has high standards when it comes to grounds and they were just gorgeous. Many tiny nooks and corners to relax. We purchased the Cap It All Inclusive and had the best meals!!! We loved eating on the beach at the Naked Fisherman - or the views from the Cap. We also stayed at Hotel Chocolate during our stay - If you are planning to come to Saint Lucia (this was our first time) def stay here if you can afford it and are looking at the other top resorts.

We arrived in St. Lucia on a whim, initially settling into a humble AirB&B. Not knowing what to expect, we rented a car, unaware that not only would we be driving on the opposite side of the road, but the roads themselves were... let's just say, less than ideal. With just two days left of our five-day vacation, the four of us—my husband and our two teenage daughters—decided to take a spontaneous drive, hoping to explore the island. One wrong turn, and suddenly, we found ourselves at the gates of Cap Maison. It felt like a happy accident, a moment of pure serendipity—a hidden gem, right in front of us. We couldn’t believe our luck! Curious, we asked the security guard if we could check out the restaurant. He was incredibly kind and not only welcomed us but also personally escorted us to the Cliff Restaurant. There, we met a young woman named Deanna—I believe that was her name—and she couldn’t stop raving about how stunning the property was, how much we deserved to be there, and how everything was absolutely perfect. She was so infectious in her enthusiasm that we were instantly sold. Before we knew it, she was on the phone with the property manager, and just like that, we were booked for the last two days of our vacation at Cap Maison. It turned out to be the best decision we could have made. As my daughter said, "This is the life." The rooms were beyond anything we had experienced—spacious, beautifully designed, and the views were nothing short of breathtaking. The service was exceptional, each member of the team making us feel like we were the only guests there. One of the highlights of our stay was a private dinner at the Rock Maison, perched on the edge of a cliff overlooking the turquoise sea. It was an unforgettable experience. Our server, Darell, went above and beyond to ensure we had everything we needed. We celebrated my daughter’s 18th birthday, her high school graduation, and her upcoming college journey, all in one unforgettable evening atop the rock. Truly a moment to cherish forever. My daughter also indulged in a rejuvenating experience at the spa—and she couldn’t stop talking about how amazing it was. We spent a day lounging at the Naked Fisherman Beach, a secluded paradise that felt like it was just for us. The setting was tranquil and gorgeous, with crystal-clear waters and soft, white sand. Cap Maison transformed the final days of our vacation from a happy accident into an unforgettable experience, a true highlight of our time in St. Lucia. We came for an adventure, and we ended up finding paradise.