The Cellars-Hohenort

Loved our 4 days stay at Cellars Hohenort. 30mins away from the V&A Waterfront, this hotel in its 9 acre grounds is a haven away from the hustle and bustle. Gorgeous gardens, birds and a turtoise that roams free, personalised service, delicious food and views to linger for hours. We loved every minute here.

Our stay was amazing - the staff are very welcoming and accommodating. I would recommend anyone to stay here, such amazing service

Overall, the hotel grounds were beautiful, and the upgraded room was large, comfortable, and well-appointed. The toiletries were a nice touch and added to the overall comfort of the stay. The massage at the spa was good; however, the spa facilities themselves felt somewhat dated. The hotel’s main restaurant, The Conservatory, was beautifully decorated and offered stunning views of the trees. Unfortunately, both the service and food quality fell short of expectations. The servers’ knowledge of the menu—particularly when dealing with dietary restrictions—was very limited. The meal itself was not great, and much of it was left uneaten. Breakfast was also disappointing, with limited options and a lack of quality or variety. Again, there were few gluten free and dairy free choices and I was even served vegan yoghurt that was past its expiry date. Despite having emailed the hotel several weeks in advance to inform them of strict dietary restrictions—and receiving confirmation that the catering team would be well-prepared—it was clear that this information had not been communicated or acted upon. There was no evidence of preparation at either dinner or breakfast, and no suitable alternatives were readily available. When I shared this feedback with the hotel team, they were very apologetic, and the hotel manager received the feedback graciously, assuring me that it would be used to make improvements in the future. I appreciated the professionalism and sincerity of their response. However, while that is commendable, my experience on this occasion was still disappointing. At a five-star property, excellence should be consistent—not something to strive for “next time.” While the accommodation and grounds were attractive and comfortable, the overall experience did not meet five-star standards. Certain areas of the hotel, particularly the gym, appeared tired and in need of modernisation, with newer equipment recommended. Overall rating: 6/10 Unfortunately, the experience fell well short of international five-star expectations.

My 8th visit. This is a superb historic hotel, that is up-to-date yet maintains a marvelous Cape charm.

Gym facilities are poor to non-existent. Unfortunate to have been told there’s a 5 star gym, while it’s basically a shoebox with two machines and a few weights with inadequate ventilation. Opt for the Vineyard Hotel if you’re wanting (as we’d hoped) to integrate a gym/exercise routine into your hotel stay.