One&Only Cape Town

We just returned from our stay and my wife and son is still talking about how much of a great time they had. From the initial welcome, to the farewell at the end of your stay, the hotel goes above and beyond. The hotel is set at a stunning location, with views of table Mountain from the bar. The staff were fantastic and attentive. We stayed in the island rooms (605), which was located right next to the pool. The service was great and the little gifts that we received nightly were a lovely touch. The location is conveniently located near the waterfront. Even though it was not cheap, I felt the price was worth the service and experience we received and would certainly recommend this hotel for anyone who wants a special place to holiday. I want to give a special shout out to Rumby for taking care of us and helping with my son's birthday gift. Also want to thank Michelle, Lorna and Tara from the kids club for making my son's stay so memorable.

This is our 7th stay here and it was another memorable trip. We had a few hiccups with our room location but the way that was sorted says a lot about this hotel. Anne Scott the GM met with us, listener to our feedback and was so kind and gracious. Why do we come back? 1. Location - It’s the perfect spot, you can walk to the V and A, close to great restaurants on Bree Street. 2. Pool and staff - This has the best pool anywhere in my kids view ( and I agree 👍). However, what truly makes it are the brilliant staff around the pool. Zaza is fantastic at her job, welcoming you like old friends and Melissa runs the show and is so considerate. 3. Breakfast - Next level and the re-fit really helps alongside great and friendly staff. The room is great as always and Zinde at Spa was great. We love the familiarity of the surroundings and will be back again

A bit of a nightmare dealing with reservations. Written room rate special offer changed with no explanation. Upon realizing their mistake was eventually restored Thanks to the lovely GM Anne. Housekeeping needs training and must be consistent Otherwise excellent facilities in the best location. Nobu exceptionally good and amazing food Spa well organized, brilliant facilities and therapists very professional Pool terrace staff very hospitable, great service

Hands down the best hotel I’ve ever stayed in. You certainly get what you pay for. There is not one thing I could suggest the hotel could do to improve the stay. Staff were warm, welcoming and extremely accommodating. Breakfast had a huge selection, pool food was top notch and all dinner restaurants were equally brilliant. Location to the waterfront was another plus and the rooms are a great size and the little gifts left each day were a nice touch. Lovely gym too.

We had an absolutely wonderful stay. The staff, service and facilities are fabulous. The speed of the room service and the smiles all round, the excellent gym, the wonderful kids club, the beautiful rooms (with black out curtains!) make it our top choice.