One&Only Cape Town

We stayed at the one and only for the first 4 nights of our honeymoon and couldn’t have chosen a better location/hotel. All of the staff are incredibly helpful and they made our stay feel homely with nice touches throughout the stay. We ate at the grill restaurant during our stay and the steak was incredible. Absolutely a 5 star experience in every area. Breakfast is an absolute 10/10, again the staff are so helpful in accommodating requests and food is served in good time.

First time at One and Only, and it did not disappoint. Not onlt a great location, but an amazing hotel and the absolute best part was the staff. I wound give the staff 100 stars. I wish I could remember all their names (they remember us all the time ), but Elton at the bar and Feroz at concierge became our best friends.

Still one of the best family options in CT. Love the resort and proximity to VNA, the spa was fabulous and ROOI was amazing. Will be back as usual - Rashin Maharaj

We had an absolutely wonderful stay and wouldn’t hesitate to return. From the moment we arrived, the service was warm, attentive and genuinely exceptional. Our room was beautiful…spacious, immaculate, with top-quality bedding and furnishings — and the view over Table Mountain and the marina was incredible. Every detail felt luxurious, and we especially loved the thoughtful little gifts and sweet treats left in our room each evening. Breakfast each morning was outstanding, with a fantastic selection and excellent service from the breakfast team, who were always so friendly and attentive. We also used the gym several times during our stay and were really impressed as hotel gyms can be hit and miss - it’s well equipped and far better than you’d expect from a hotel gym. The pool area is beautiful and a perfect place to relax, and we also had dinner at the hotel one evening, which was absolutely gorgeous. The location is fantastic too — an easy walk to the V&A Waterfront, making it so convenient to explore. We did have one small mishap with a booking, but the team handled it brilliantly and went above and beyond to make it right. It didn’t impact our stay at all and actually showed how much they care about their guests. They also helped organise a fantastic trip to Cape Point, which was seamless and memorable. Overall, a truly top-notch experience with exceptional service, beautiful rooms, amazing food, great facilities and a perfect location. Thank you for such a lovely stay — we’ll definitely be back!

We had the pleasure of being hosted by Menzi during our stay at the One&Only Cape Town, and he truly elevated our entire experience. From the moment we arrived, he made us feel genuinely welcomed and at home, setting the tone for what became an exceptional stay. Menzi consistently demonstrated a high level of professionalism, attentiveness, and warmth. He anticipated our needs before we even had to ask and handled every interaction with efficiency and grace. His attention to detail did not go unnoticed—whether it was ensuring our preferences were remembered or offering thoughtful recommendations, he showed a clear commitment to personalized service. What stood out most was his ability to create a seamless and memorable guest experience. He struck the perfect balance between being present and respectful of our privacy, which is a hallmark of truly outstanding hospitality. His positive attitude and pride in his work reflect extremely well on the standards upheld by the One&Only brand. Menzi is an asset to your team, and his dedication to excellence is exactly what guests hope for when staying at a property of this caliber. We are grateful for his care and would gladly return, in large part because of the exceptional service he provided.