The Twelve Apostles Hotel and Spa

I am so sorry to report such a bad review but having been welcomed as non-residents for a drink in the Leopard Bar, following a recommendation from great friends, our experience then took a bad turn. Whilst we were given a drinks menu we had to wait for at least 15 minutes before we were able to finally able to attract someone to take our order. Following another 10-15 minute wait our order … or should I say part of our order… arrived. The glass of wine was missing, they then had to come back and ask which wine & eventually on the 3rd attempt a glass of wine was poured. A bottle of water also had to be requested 3 times and then there was a dispute over the fact that we had ordered a large beer and they said it was only a small one. I did my best to explain our poor service experience to the head waiter who said sorry several times. I said that honestly it was the worst experience I had had in the whole of South Africa. We asked for the bill and to add insult to injury we had to ask for this 3 times as well.

3rd time here -now our favourite to acclimatise for 2-3 days after long distance flight to south africa .Fantastic dramatic sea front location with views back to capetown -ask for sea view room .Rooms are very comfortable -everything yo want and spotless with excellent chamber maid service . Main restaurant -Azure-is generally where breakfast is served -great buffet and veranda to eat outside overlooking sea -it also is main restaurant for dinner -good menu oysters great malay curries -mot easy to find with alcohol as most cape malay restaurants are halal - However Azure was closed for our visit as they had had catastrophic flood from burst water -hotel dealt with it in outstanding way using large function room next door as temporary home for both breakfast and dinner -You couldn't see difference in service -great credit to management to pull this off at short notice --this included the favourite instagram opportunities for sunset pictures! Leopard bar on top floor offers spectacular views over sea serves light snacks and great drinks ! Final eatery is Cafe Grill -informal lunch spot -wraps salads /omelettes /toasties in airy room plus outside tables looking over waterfall and pool . All of these outlets are staffed by very friendly well trained staff as is the smallish swiming pool looking out over the sea with comfortable loungers to take advantage of both weather and view This is really a special place if you like doing nothing in beautiful surroundings !There is shuttle to Camps Bay and Waterfront in Capetown .

From the moment we walked in, our anniversary celebration felt magical. The welcoming from Natasha was so heartwarming — you immediately feel valued, comfortable, and special. We had an early booking, we were treated to complimentary snacks before our session, which was such a thoughtful touch. The clothing provided was soft and comfortable, and everything was so aesthetically pleasing, every detail was beautifully done. Our therapists, Taryn and Buyiswa, truly have magic hands. The 60-minute massage was absolute bliss — every bit of tension just melted away. Beyond their incredible skill, their welcoming nature and humbleness are truly out of the ordinary. They made us feel so relaxed, cared for, and completely at ease. You can feel the passion they have for what they do. The romance in the rasul area was perfectly done, the ambiance, the lighting, the intimate setting… everything was flawless. It made our anniversary so special and unforgettable. We are already planning our next visit! I rate this experience 100 out of 10. Highly recommended! 🤍✨

I celebrated my birthday at the twelve apostles hotel and spa last year on 12th August and was absolutely spoiled. The stuff went above and beyond to make my day special. I had a chopper ride which the hotel organized for me. I truly felt special and celebrated it was an experience I’ll always cherish .the service was exceptional. Stunning views and unforgettable hospitality. I highly recommend.

We stayed in the Twelve Apostles for a couple of nights in January. We are lucky enough to travel a lot and we have stayed in amazing hotels and resorts. And this hotel was amazing and would l would definitely highly recommend a visit . Staff , rooms , attention to detail and an amazing atmosphere with a location and view that will blow any person away ! There is not one negative comment I would make about this gorgeous hotel and team .