The Twelve Apostles Hotel and Spa

My review is on the spa only. Avoid this spa at all costs. It is totally dated and grimy. The “flotation tank” provides no flotation as the salts are not correct. It is meant to be a still, serene experience but it was way over-heated and agitated by the pump. The changing rooms cabinetry and finishes are just plain awful. It is hot and stuffy, with a strong odor of chlorine throughout. Fake plastics, no sunlight, or fresh air and grime around the pool. Stained towels on the floor exiting the flotation tank. Water is provided in jugs, the bottled water is locked away. Snacks are garage grade. Almost R200 for a glass of house wine, because it’s provided by a “separate” entity. We’ve stayed at the hotel and experienced two weddings there. But the spa is just plain yuck. We tipped the therapists well. It’s not their fault.

Good day Juan and 12A team I would like to thank you from the bottom of my heart for a warm welcome back to the 12 Apostles hotel. I am really looking forward to coming back for more regular visits. I highly appreciate your kindness , warmth and superb hospitality. Your hospitality made our 3 night say spectacular. The touches and Kindness made our Andrea Bocelli concert so much more memorable. My friend Kate enjoyed the stay so much. She would love to return with her kids , friends and family. She bought a property on her visit to South Africa! The visit commemorated this special event as well. The transfers were extremely professional with vehicles well maintained and clean!! Drivers of all transfers including the wine tour(Moses) were friendly and considerate. It was a pleasure meeting yourself and Paul upon arrival. Thank you for really looking after us and doing your utmost to assist with our requests. It really means a lot to myself and Kate!! The check in staff was polite and welcomed us with a friendly smile. The lunch while waiting for our rooms was superb!! You and your team went out of your way to make it very special for Kate’s first visit to Cape Town. Thank you so so much for your kindness it really made this trip unforgettable. Both the rooms were beautifully appointed ,very clean we had a beautiful stay!! Thank you to Lelethu who ensured my comfort. The room was always clean. We requested hypoallergenic bedding and beds was perfect!!! We appreciate all the touches to welcome us back!! Breakfast in the mornings was well orchestrated. Nolundi was a charm. Her service skills really stood out!! She worked closely under guidance of Eldre who was extremely professional and ensured all guests expectations were met. Friendly Pius also followed up to ensure our stay was comfortable and satisfactory. Thanks you again!!! Thank you to the entire 12A team who made our stay so special!!

My husband and I stayed at 12 Apostles for the first part of our honeymoon and it was fabulous. In our room, we were welcomed with balloons, an array of desserts, champagne and a beautiful card congratulating us on our honeymoon - it was the perfect start to our trip! The staff at 12 Apostles was superior. They are so attentive and kind and truly made the stay amazing. - Special shoutout to Asanda. He took such good care of us throughout our stay, bringing us a special bottle of wine that he knew we loved for our honeymoon. He also brought us a packed breakfast with fresh fruit the night before we left, thanking us for staying, when really were the one's that should've been thanking him! - Jay-jay was also amazing! He was so helpful one evening while working the door, giving us great recommendations. He also picked us up one evening, and when we couldn't find him, he gave me a call and stayed on the phone with us, directing us on how to exactly find him. He was so friendly! - Byron at the bar was so lovely and vibrant! He made each evening at Leopard Bar fun! He was super attentive and was always there to replenish drinks and chat. The room was beautiful room and so spacious. Super comfy bed and pillows and amazing view of the mountain. The breakfast provides a wide choice and the service is top notch as well. The view of the ocean is spectacular and we saw a whale while eating breakfast our first day! Pool is also beautiful and we loved lounging and having drinks as the sun went down. The drive to and from Cape Town was easy whether Uber or hotel van. A real treat and highly recommend. We can't wait to come again!

This is an initial review, but this is possibly my new favorite hotel. Here is why; awesome views with a very nostalgic feel, great food and service, including a wonderful sommelier for wine. Service here is incredible. I would highly recommend this hotel.

Fabulous hotel set in a tranquil location beneath the Twelve Apostles mountains. Beautiful room; super comfy bed and pillows; luxurious bathroom with powerful shower. The breakfast provides a wide choice including oysters! Lovely range of pastries and breads. Sushi restaurant is superb; restaurant for dinner was great. Swimming facilities a little on the small side, but one has the sea if you can brave the cold! Food and drink good value for those with USD/GPB etc as home currency. A real treat to be thoroughly recommended. Thank you to the lovely staff.