Vineyard Hotel & Spa

What a beautiful hotel eloquent relaxing home away from home we were in welocomed by the lovely Sisanda who became our daily Contact, sisters keeper . God bless this girl she made our stay amazing when you talk about Customer Service Services this lady knows how to treat guests thank you.We had a wardrobe malfunction and Sisanda helped us find a local seamstress dress sorted 💝Thank you for making our stay as comfortable as possible we the true Vineyard experience. Thank you to madam Debbie the housekeeping manager you made sure that I stay was comfortable and anything that went wrong Miss Debbie sorted . Thank you to the kitchen and dining staff ,thank you to the pool stuff Noncebo I think was her name she looked after us on day 1 whilst waiting for our room to be ready . The experience was amazing my cousin and I were on a break a friends 50th in another hotel but the Vineyard was Home from heaven thank you to the security guard who was always checking in us Papa forgot his name was always happy greeting us girls you are back nice and safe he walked us to the hotel every evening or night we came back late and our Cameroonian brother in guest relations very welcoming I forgot his name always welcoming always a smile we will be back The natural settings makes this hotel a home away from home , loved the art, birds and ten resident tortoises,fresh flowers Thank you to all the staff that looked after us 🥰

What’s not to love about this hotel.the staff are simply amazing.everyone is so kind and helpful.There is always a warm welcome,everyone you encounter has a smile and a kind greeting. The hotel is itself is spotless.our room was incredibly comfortable and quiet and overlooks the mountain,the breakfast offering has been upgraded since our last visit. Absolutely superb. The New Italian restaurant is exquisite. I can highly recommend this hotel. You will not be disappointed. We have of course booked again for next year.

I have been going to the Vineyard Hotel in Newlands, Cape Town, since 1974, and seen all the alterations and additions over the years. The Vineyard has always been a wonderful hotel. On our recent trip we had a standard courtyard room which was most comfortable and spacious, with a modern bathroom with a shower and a full bath - great shower pressure. The gardens of the hotel are fabulous in their layout and are well established with a view over the south side of Table Mountain. We used the restaurant for 2 dinners and 2 breakfasts. The food quality was excellent, and the breakfast had a a very extensive choice of courses. We always love our stays at the Vineyard and cant wait to return.

I’m staying here at the moment and it’s not at all like last year. Everything is way too much trouble for the bar and the restaurant staff. Breakfast is a nightmare. Too many people, not enough staff. Nothing is topped up and god forbid you would like a second tea or coffee. We were made to wait for a breakfast table 2 days in a row, in 32 years of business and leisure travel this has never happened to me anywhere but at the Vineyard. The staff in the bar and the terrace restaurant not only don’t make you feel welcome but are hard to find. The pool area service is great as are the reception staff. The bell men are long serving staff and have always been 5 star. We visit once or twice a year and reluctantly we feel we have to for an alternative for next summer.

My husband and I stayed here for 4 nights - what a lovely hotel. Beautiful grounds (we had great fun walking around each morning spotting the tortoises!), spacious, clean rooms, a lovely onsite coffee shop (perfect if like us you’re heading out and about each day), a delightful garden patio where we enjoyed fantastic breakfasts each morning. The valet parking was such a nice touch and made leaving / returning to the hotel really simple and stress free. Location wise it’s perfect - you really feel “out of” the Cape Town bustle but a quick drive or uber will see you anywhere in the city. A great five star hotel that we would absolutely recommend and certainly return to if in Cape Town again.