Vineyard Hotel & Spa

A rather beautiful hotel and it starts when you first pull up outside. Staff are very helpful and attentive. Beautiful architecture and spacious grounds with giant tortoises. Our room was large, garden views with table and chairs on small balcony. Good sized bathroom with shower and large bath. Soft towels and dressing gowns with slippers. Plenty of hanging space and ample storage. Tea and coffee in the room with kettle plus a coffee maker. Breakfast is extensive and there is everything you could want. Table service for cooked food of your choice. Great staff and very efficient. Evening meals can be taken at three places, Italian restaurant, the Square or the garden lounge, all provide very good food. Breakfast can also be taken in your room and room service is available at a charge. The hotel can organise taxis and have a full laundry service. I fully recommend this hotel for a beautiful stay, the staff are very helpful and no issue is too much. It is certainly worth the money you pay.

What a beautiful hotel eloquent relaxing home away from home we were in welocomed by the lovely Sisanda who became our daily Contact, sisters keeper . God bless this girl she made our stay amazing when you talk about Customer Service Services this lady knows how to treat guests thank you.We had a wardrobe malfunction and Sisanda helped us find a local seamstress dress sorted 💝Thank you for making our stay as comfortable as possible we the true Vineyard experience. Thank you to madam Debbie the housekeeping manager you made sure that I stay was comfortable and anything that went wrong Miss Debbie sorted . Thank you to the kitchen and dining staff ,thank you to the pool stuff Noncebo I think was her name she looked after us on day 1 whilst waiting for our room to be ready . The experience was amazing my cousin and I were on a break a friends 50th in another hotel but the Vineyard was Home from heaven thank you to the security guard who was always checking in us Papa forgot his name was always happy greeting us girls you are back nice and safe he walked us to the hotel every evening or night we came back late and our Cameroonian brother in guest relations very welcoming I forgot his name always welcoming always a smile we will be back The natural settings makes this hotel a home away from home , loved the art, birds and ten resident tortoises,fresh flowers Thank you to all the staff that looked after us 🥰

What’s not to love about this hotel.the staff are simply amazing.everyone is so kind and helpful.There is always a warm welcome,everyone you encounter has a smile and a kind greeting. The hotel is itself is spotless.our room was incredibly comfortable and quiet and overlooks the mountain,the breakfast offering has been upgraded since our last visit. Absolutely superb. The New Italian restaurant is exquisite. I can highly recommend this hotel. You will not be disappointed. We have of course booked again for next year.

I have been going to the Vineyard Hotel in Newlands, Cape Town, since 1974, and seen all the alterations and additions over the years. The Vineyard has always been a wonderful hotel. On our recent trip we had a standard courtyard room which was most comfortable and spacious, with a modern bathroom with a shower and a full bath - great shower pressure. The gardens of the hotel are fabulous in their layout and are well established with a view over the south side of Table Mountain. We used the restaurant for 2 dinners and 2 breakfasts. The food quality was excellent, and the breakfast had a a very extensive choice of courses. We always love our stays at the Vineyard and cant wait to return.

I’m staying here at the moment and it’s not at all like last year. Everything is way too much trouble for the bar and the restaurant staff. Breakfast is a nightmare. Too many people, not enough staff. Nothing is topped up and god forbid you would like a second tea or coffee. We were made to wait for a breakfast table 2 days in a row, in 32 years of business and leisure travel this has never happened to me anywhere but at the Vineyard. The staff in the bar and the terrace restaurant not only don’t make you feel welcome but are hard to find. The pool area service is great as are the reception staff. The bell men are long serving staff and have always been 5 star. We visit once or twice a year and reluctantly we feel we have to for an alternative for next summer.