Capri Palace Jumeirah

We recently had the pleasure of staying at the Capri Palace, and it was an exceptional experience from beginning to end. From the moment we arrived, the service set the tone for something truly special. Every staff member we encountered was warm, attentive, and effortlessly professional, creating an atmosphere that felt both elegant and genuinely welcoming rather than formal or distant. A heartfelt mention goes to Eljon (apologies if the spelling is off), who welcomed us each morning at breakfast. His deep knowledge of the beautifully prepared dishes elevated the entire breakfast experience and added a personal touch that made each morning memorable he is truly an asset to the hotel. Veronica, who served us at both lunch and dinner in the outdoor setting, was equally wonderful gracious, attentive, and consistently a joy to interact with. Our room was stunning, featuring a private patio with breathtaking views over the Amalfi Coast. It was the kind of setting that makes you pause repeatedly just to take it all in. It’s also worth noting that guests should be sure to request an updated room, as many of the Amalfi-view accommodations have recently been beautifully renovated and feel especially fresh and elevated. The hotel’s location is ideal secluded enough for complete relaxation, yet perfectly positioned for exploring the island with ease. A standout highlight of our stay was dining at the hotel’s two-Michelin-star restaurant, L’Olivo. The experience was nothing short of extraordinary refined, creative, and flawlessly executed from start to finish. It absolutely lives up to its reputation and is a destination in its own right. Another thoughtful touch that deserves mention is the seamless logistics: the hotel arranges drivers who meet you at the port, transport your luggage directly up to the property, and then return it for your ferry departure. It removes all stress from arrival and departure and reflects the level of care the hotel puts into every detail. It’s rare to find a property where every element is so carefully considered and consistently delivered at such a high level. We cannot recommend the Capri Palace highly enough it was an unforgettable and truly remarkable stay. Thank you from: The Tenpenny's, Steskel's, Keatons, & Schumaker's!

The location is ideally located in the central portion of Anacapri. My wife and I went for our anniversary and were upgraded to a Jr. Suite at check in (possibly thanks to our booking with a specific credit card). I cannot emphasize enough how good the SERVICE is at this hotel. Every staff member is courteous and extremely attentive from the moment they pick you up at the ferry to the moment you are dropped off. I could go on and on but one of the stand out experiences is when you requested a taxi, a staff member leaves the desk to escort you to the main square secure a taxi. Regretfully, the biggest disappointment was the food. We had a dinner upon arrival on the terrace, which the concierge is also prepares by the two Michelin star kitchen and the price would support it. The food was disappointing to poor. The server was clearly understaffed but again the service was still impecable. She overheard that we were very hungry and arranged an amouse bouche that was the high point of the meal. My wife had the ravioli and I had the seared tuna burger and caprese salad. The ravioli was flavorless, the pieces of tuna were pathetic and well done and the mozzarella cheese was rubbery similar to grocery store cheese and not the fresh mozzarella that one would expect for a 30 euro appetizer. We had planned on eating one night at L’Olivo but elected to not eat there given the lack of recent reviews and the poor quality of food on the terrace. We did have breakfast at L’Olivo as that is where it is served and the breakfast was good. Above average for an included breakfast. The view is great and the service was again excellent. There are plenty of restaurants in walking distance of the hotel. Overall, most of the restaurants are expensive but it is important to remember that most establishments close for about 5-6 months so if you think about that most things are double “what they should cost” it is more reasonable.

Perfect hotel and beautiful place with great and excellent service in every area, everyone was helpful from the reception to breakfast and cleaning, a truly exceptional place for stay.

A hotel that brings luxury to life in Capri. If you are familiar with the Jumeirah brand then this review writes itself in terms of saying it delivers on the quality you expect. We did have a room issue due to noise coming from the rooftop bar, but our complaint was dealt with efficiently and quickly which for us underlined our importance as a paying customer. If you are looking to make your stay on Capri special then this is the hotel which can deliver on expectation.

Amazing experience! The service is impecable! The food and the apresentation are impeccable! Very well located, with 3 restaurants that provide you with various experiences in one place!