South Seas Island Resort

Still many parts / amenities under construction. Room quality for the price is below my expecation (water pressure, water drip, noise of the aircon, smell in the room, remote control changes the setting of all three TV’s !).

I want to tell you about two employees that were exemplary. Tarek and Mitch by The Pool , were professional, kind and courteous.

We stayed at the Bayside Villas at South Seas Resort for a wonderful family vacation, and I can’t recommend it highly enough! From check-in to check-out, every staff member we encountered was warm, helpful, and well-informed. Tyriq at the water slides greeted our kids by name each morning, making their day extra memorable. Diane at the Bayview Pool was also wonderful. They truly elevated our stay. Our three-bedroom unit had been completely renovated and offered fabulous water views. Despite ongoing construction on the new waterpark, noise was never an issue—a testament to thoughtful planning. The villa felt fresh and comfortable throughout our stay. We found renting a golf cart the most convenient way to get around—it became a favorite part of the trip for the kids! It was perfect for exploring the resort at our pace and even venturing into Captiva's charming "downtown" area. Chris, Brooke and Kadir at the golf cart rental were great to work with. Bayview Pool & Sunset Beach: Our go-to spots—poolside relaxation and beachside sunsets never fail. Sunset Beach staff were always ready with towels and chair setups. Beach itself was gorgeous, brimming with unique shells, and the sunsets were absolutely breathtaking. Poolside Bingo every day with Rahim was also a highlight. We preferred on‑property dining over downtown options—fresh, convenient, and satisfying. Provisions impressed us with great breakfast sandwiches, snacks, and drinks. Having a Starbucks right on the resort was also a delightful morning perk. We look forward to trying the Beach House when it opens. Our stay wrapped up with a truly gracious conversation with Terry, the general manager, who shared helpful details and insider tips. One solid takeaway: book directly through South Seas—you’ll enjoy full access to resort perks and amenities that third-party bookings may not include. Overall, this was one of the most relaxing family trips we’ve had. Excellent service, renovated and spacious accommodations, beautiful surroundings, and thoughtful touches everywhere. We’ll definitely return and can't wait to see the completion of everything they are currently working on. I’d highly recommend it to anyone seeking a family-friendly escape with all the comforts of home and the charms of island life.

I was looking back at an old review that I did of South Seas, from 15 years ago. I referred to it as "Paradise." In my opinion, that is no longer the case. The condition of the resort is a work in progress due to hurricane damage. Understandable. It will take time. But, while the construction of new resort amenities is going on, why not first take care of some of the smelly standing water and dead trees on the sides of the main road, as well as the trash lying about those areas? With all the fencing up, the main road is the only path to take for a long walk. Such a hurry to set forth the "Next Chapter," as the overabundance of signage calls it. Then, there are the signs everywhere stating, "Blah, blah, blah is only for guests of South Seas resort or those with resort amenities," or "No one beyond this point without resort amenities." That seems rather rude and condescending to those timeshare owners who had amenities suddenly stripped by South Seas. I am baffled as to why the food truck at South Seas beach or the ice cream shop won't even sell a bottle of water to someone who doesn't rent directly from them. A sale of a bottle of water to a non-direct renter is no less a sale, everyone's money should be good, right? Why would you not want to make money from people willing to spend it. It's just silly. In my opinion, the "next chapter" is not going to be very idyllic. Buildings and a big waterslide are placed in odd locations, and with no regard to some folk's previously nice views. The whole vibe is off. I also feel sorry for those who are being smacked in the face with signage making them feel like intruders on the resort, and by no fault of their own. Hoping they can figure this out and return it to that very special place it was, so that ALL who stay beyond entry gate can feel welcomed and that they are in a truly special and unique place.

This resort is a little gem. Very relaxing, the pools and accommodation were great. The team were so helpful and friendly. The golf carts were brilliant. We ended up extending our stay.