The Boulders Resort & Spa

Hotel is part of the Waldorf Astoria collection but no where near that quality. We told them that we were celebrating our 30th anniversary but they didn’t even offer us a drink or have robes in the room. Rooms are in good shape but dated. We received a first floor room on the golf course. Each morning we were awakened very early to grass cutters or men with leaf blowers close to our room which was very annoying. We took a walk along the nature path and along the Boulders but there were several stair lights and lights along the path which were not maintained. We had to use the light on our phone to make sure we saw the stairs and didn’t fall as we are in our late 60’s/early seventies. We went to have breakfast in the restaurant but left since there was a line and no one came out to even talk to us. Seemed like they didn’t have enough staff. We went to the golf club to get grab and go food. My husband’s fresh orange juice was several days old and he ended up throwing it out. We went back in to tell them but no one came out after waiting several minutes. Overall, we would not recommend this resort for the money they charge. We used points but wish we would have saved them for a better place to celebrate our 30th.

The Boulders is easily one of the best places I’ve ever stayed. The staff were so kind and attentive, and you can tell they really care about their guests. The property is absolutely beautiful — peaceful, perfectly maintained, and surrounded by stunning desert views. My room was spotless and comfortable, and everything about my stay felt relaxing and special. I can’t wait to come back.

Entire facility is in desperate need of updating/cleaning/repair. Have been coming to Boulders annually. Wow, they are really letting the place 'go'. I checked in late in the evening. No offer of a ride to my casita. I was left wandering around in the dark until one of the golf carts appeared while taking others to their room snd gave me a ride. Room had bugs...hot and cold water faucets reversed...threshold to room is a fall hazard. Gal at desk kindly fielded my complaints. Seems Hilton no longer runs this property leaving it in the 'care' of local investors. This is such a special place. Too bad it is falling into disrepair.

this was the best place I ever stayed in in my life, beautiful scenery, lovely restaurants nearby. Maria the manager was super friendly and helpful. 10/10 recommend booking a trip here!!!

Time and ownership changes have not been kind to this once beautiful spot. It still looks beautiful on the outside and is most likely a sufficient spot for a group of guys away for a golf trip who aren’t really there for any real amenities but the course. The Hotel was overwhelmed by multiple large events and staff was very attentive despite delays at checkin. Stayed in a “villa” that was terribly dated with old bedding, frayed towels, smelled of mildew and disinfectant, cracked doors, paint, scratched and broken furniture. Failed to tell us about closures and private party takeovers of pools, restaurant etc. dining was limited but decent. Sadly this property also appears to have a large rodent issue, as evidenced by the rat traps that littered the grounds, exterior of villas, pools, and Spa. Im not sure Hilton knows the full extent of how run down this resort is because if they did, they would certainly consider pulling their brand from the property.