The Boulders Resort & Spa

From the moment we drove into the resort, we were greeted with the most positive smiles and energy. Everyone was so helpful and attentive. At check-in, my husband and I asked if my sister could come visit, as she lives in the area, and there was nothing but positive encouragement. We were given an extra pool band for her on the spot, no hassles at all. We've stayed at other resorts in the area for previous trips and we were told that we'd have to pay over $100 per day for family to visit us on the grounds. This was not the case with The Boulders...we were SO impressed with their care and customer service. On our last night at the Boulders, we chose to dine at the Grill Kitchen and Bar. To no surprise, we were greeted by such energetic and enthusiastic staff who went above and beyond to make our experience a positive one. Someone in our party needed to eat gluten free, vegan, dairy-free. Naturally, it can be a challenge for her to find something that she's able to order off any menu. This was not the case at the Grill. Our server, Erikka, listened to the needs of a guest and was more than willing to talk with Chef Ducky to see if something could be curated to meet her needs. Erikka never made us feel that we were being difficult for making such a request, rather she said that Chef Ducky likes to be creatively challenged to put something together to meet the needs of the guests. We were thankful that Chef Ducky brought the dish out directly to my sister, explaining what he made for her, which allowed us to show our gratitude to him. When we had dessert, Erikka added her special attention to detail and care yet again, as she included sliced strawberries to the treat that my husband and I were going to share. Strawberries on the side so my sister could enjoy a dessert treat as well. We left the Grill with tummies filled and hearts warmed by the whole dining experience. The Boulders is SO lucky to have these two staff members representing their brand.

Rachel was the bartender and she seemed very annoyed with the group. Granted there was 14 of us but she did not give great hospitality.

Excellent food. Great service from Ryan. Always nice when the manager stops by your table. Love the atmosphere.

Experience on the course and majority of staff was great except the bartender rachel, seemed very upset there was a lot of business for her. Everyone else was fantastic especially erikka.

Good food, great and attentive service especially by our waiter Ryan and amazing atmosphere. I would come again in the future