Cypress Inn

We've been to the Cypress Inn multiple times and they never fail to make our stay along with our dog's really comfortable! It's in a great location, just a block from Ocean Avenue. The restaurant has great food and they have entertainment on the weekends. There are less expensive places but you don't get the amenities you do at the Cypress Inn. Doris Day used to own it, and she made sure the furry friends would always be welcome!

I had wanted to stay here for a night as had been a massive Doris day fan growing up. Was pricey for a night ,so decided not to stay but to have meal and drink here instead. When we arrived at the hotel no one welcomed us, or asked if we needed help! Instead a lady on reception ignored us as did the guy who was working the restaurant ! We stood there for about 5 mins then just had a wander through the bar, again we were ignored ! Staff looked at us but still no one asked if we needed any assistance. We sat down in the bar and ordered 2 drinks and felt very uncomfortable . Decided not to eat here as felt very unwelcoming and sadly we won’t be back. Had a Quick Look at the Doris Day memorabilia which was lovely.

As we only had one night in Carmel, we chose to stay at the Cypress Inn due to its reputation and website. Also, one of our party had visited Carmel previously and thought the hotel was charming. And, it truly is. While we did not bring along pets from home, we saw many a dog while we were there and some interesting never before seen breeds. We fell in love with Carmel and will definitely be returning for a longer stay next time.

Rooms were not an issue and while small and old fashioned they were fine but every single interaction with staff from an early phone call about parking to checking in, checking out, ordering a drink or dining in the restaurant I was made to feel like an unnecessary inconvience to doing something else. Choice snippets included the front desk host welcoming me with not a "hello" or "how was your journey" but just" give me your credit card and drivers license" a dining bag hostess telling me " I don't remember you" 30 minutes after booking a table, a waiter giving me the check while still eating and saying take your time and returning 3 times to collect my card even though we were still eating. In summary I hated it, the staff didnt seem happy and in consequence neither was I. Having booked 3'nights I left after two Plus points - good location and the caberet was entertaining

We stayed for 2 nights and enjoyed fully our stay. They offer very nice breakfast, beautiful cozy atmosphere, comfortable and clean room, bar and restaurant. It's walking distance to Carmel's colourful streets. We particularly liked the dog friendliness and the history of the hotel.