L'Auberge Carmel

Absolutely loved this hotel. The staff was outstanding, the courtyard was beautiful and our room was generously sized and included an amazing soaking tub that was perfect.

Nicely redone - rooms and common areas beautifully designed. Beautiful court yard. However, we stayed on a Monday and Tuesday night. There is no restaurant or bar open those nights. This is an important part of high end luxury travel and we would not have stayed here had we known. Staff was efficient- it was odd to check in and have the front desk person hand us a list of “rules” we needed to follow. Maybe calling it a list of “helpful tips” would be more inviting. We spent our late afternoons and evenings at the nearby Cypress Inn. It has a lovely bar and atmosphere. Amazing staff and beautiful patio restaurant. For the price, this hotel does not measure up to others in this hotel group’s properties. It’s over priced and lacks the touches needed for luxury a luxury stay. We wouldn’t stay again or recommend.

Beautiful hotel with an exceptional restaurant. Rooms were comfortable and clean. We were warmly greeted by hotel staff at every encounter. Staff were extraordinarily attentive and helpful in returning a lost item after we returned home... a first! We will be back.

I booked L’Auberge based on their review of having Luxurious rooms. We checked in around 3pm on April 28th and booked the best room which is King with an Ocean View. First, you enter by climbing very small narrow stairs that smell and look old. You enter thru a rickety door which doesn’t completely close. Light will beam thru all night. The room is musty, old furnishing ( they call it European). There is NO air conditioning. Ocean Virw is seen through the trees and you can only see the water. Hence the view. Windows open but you get the street noise. Sometimes so loud that you can hear even a conversation between people in addition to cars, motorcycles etc. I would NOT recommend this hotel unless you are good with old, broken window treatments, no air conditioning and close quarters. Not what I wanted for a romantic get away. Prior to this stay, we were at The Ritz Carlton in Half Moon Bay. That is the luxury we left expecting L’Auberge to be similar inside their rooms. They don’t care that you are not comfortable. No refunds will be issued if you leave early. They will charge you for the agreed number of nights no matter what!! Buyer Be Aware before Booking!

My room was small but adorable. The outdoor facilities are solid 3-star European hotel caliber. Needs maintenance. The hotel is rambly and there are elevators that lead to stairwells and more stairwells. You need a bellman. It is not quaint when there is no bell staff on call 24/7. The food situation is weird. Make sure you pre-order all your meals. Make sure you know what time they are serving. Carmel has a vibe and the vibe is not super service oriented. I was a little exhausted after my stay.