Hotel Casa San Agustin

Possibly the best hotel I have ever experienced. The hotel is gorgeous. The Alma restaurant is fabulous. But it is the staff that puts this hotel over the top. Friendly, efficient and sincere.

There are certain hotels that feel like destinations in their own right, and Hotel Casa San Agustín is undoubtedly one of them. The property’s rich history is woven into every detail, from its uniquely designed rooms to the maze-like layout that invites you to wander and discover something beautiful around every corner. The courtyard and pool area alone are breathtaking. The culinary experience is equally exceptional. Breakfast, included with the stay, is truly outstanding, and the coconut dessert at dinner is not to be missed. Two experiences stand out as absolute musts: the spa, where I had one of the best massages of my life, and the opportunity to spend time at the Acasí property. Having what felt like a private beach for 24 hours was nothing short of magical. What truly elevates this hotel, however, are the thoughtful touches and the people. From nightly homemade treats and rotating breads at breakfast to small gestures like shopping cards, every detail feels intentional. The front desk team, Andrew, Yanelis, Katherine, and Jaime, were consistently attentive and welcoming. A particularly special thank you goes to Yeinty, who took care of us each morning at breakfast. Her warmth made us feel less like guests and more like friends. Thank you to the entire Hotel Casa San Agustín. We will be back soon!

Everything was perfect, all the staff make a very big effort. Yenni, Yanelis, Paola, Estefany, and all the staff at the restaurant, all very professional.

Perfect! This is a perfect hotel. Accommodations, Service,.food, vibe, views, location....having stayed in many Four Seasons, Casa St Augustin is the Four Seasons buster. Much more romantic and enduring. .special thanks to Jaime and Yanelis

This is one of the best hotels I’ve ever stayed in. The staff is exceptional, the rooms very large, especially by Cartagena standards, and the bed was incredibly comfortable. The welcome drink was delicious as well! The scent that they use in the rooms is particularly tasteful as well.