Hotel Casa San Agustin

Great location - wonderful staff. The building itself is fabulous - full of character. Would recommend the restaurant as well - great ceviches.

Very charming hotel. Service excellent, great food, with fantastic atmosphere. Cudos to Katherine, Gladys, Nelson, y Jorge (great effort to speak Portuguese).

We did the full thing at Casa San Agustin. Jacuzzi, spa, massage. The place was peaceful & polished, no one else was there. For the price, what you get, is far worth it. Never experienced anything like it. If you work 60+ hours a week like I was doin at the time, it's cloud nine. I fell asleep during the massage. MariLu & Yesenia were our masseuses, they were amazing. The girls were obviously as professional & skilled as they come but they also had a sense of humor, sometimes it can be laughable when you're buck naked with some strangers gettin a full body detail. Well, these girls were everything. I'd come back to Cartagena just for this, for the price, it's well worth it.

From the moment we walked in, Casa San Agustín delivered. The website says a lot — beautiful architecture, excellent service, etc. — but the hotel is everything they advertise and even more. What Stood Out • Junior Suite View & Comfort The view from our junior suite was marvelous — it felt like having one of the best seats in Cartagena. The bed was among the most comfortable I’ve ever slept in (outside of my own home). That alone would make a stay memorable. • Bathroom & Water Pressure The bathroom was enormous. Spacious, beautifully designed, with generous fixtures. The shower had fantastic water pressure — the kind that refreshes after a long day exploring. • Food & Dining at Alma Alma was a highlight. The restaurant lives up to its reputation. The food was delicious, beautifully presented, and the flavors stood out. Definitely worth making time for it. • Spa & Pampering We spent over three hours in the spa, and every moment felt luxurious. The treatment rooms, products, care — all of it exceeded expectations. • Staff & Service Here’s where Casa San Agustín truly shines. From reception to restaurant staff, bar, spa, everyone was attentive, genuine, and went out of their way to make us feel at home. Hospitality that feels thoughtful, not routine. A few people made our stay particularly unforgettable: • Amanda • Bernardo • Yanelis • Jeffrey • Douglas • Yeimi • Alvaro Their warmth, professionalism, and smiles were as impressive as the room, the food, and the view. Overall - If you’re going to Cartagena and want a hotel that balances elegance, comfort, great food, and superb service — Casa San Agustín is a top-tier choice. It’s rare I leave a hotel feeling like every detail was just right, but here, I did. Highly recommended!

Amazing property. If you’re looking for something luxurious and boutique this is the place. They also acquired a Relaix and chateaux property close by that is even more amazing.