Pestana Cidadela Cascais Pousada & Art Hotel

The location was superb, within easy walking distance to the beach and town. The staff on reception were welcoming and helpful and the staff throughout the hotel were friendly, helpful and welcoming. The rooms were spacious and airy and very clean. Breakfast was superb and the staff within the breakfast room were very attentive and helpful.

Wonderful hotel. Mr Lopes in reception could not have been friendlier, he was there with a smile to facilitate anything we asked for. Breakfast was fantastic, Artur and Ana deserve a special mention. Rooms are clean and large, housekeeping staff are all lovely.

This is a beautiful hotel in a beautiful spot. Breakfast was really good, lots of choices, produce of high quality. The staff always helpful, all spoke English. We had a Junior room, only negative was that it didn't have anywhere to dry your wet swimming costumes. Housekeeping came every day, fresh towels in the room twice a day. The pool could have been a bit bigger, but the set up on the terrace and the pool bar were great. We went to the beaches near by. The ocean water is always freezing, the beaches get really busy by lunchtime. The hotel had live music at the weekend, which was nice. There are plenty areas to sit down and chill inside the hotel and outside. Overall a great experience in a very interesting, very clean and very beautiful hotel and resort.

We had a lovely time at this super hotel. Great location, near the marina, town and beach but quiet and separate too. Very good breakfast. Friendly and helpful staff. Tip - if you are tall then make sure you don't get room 001 - you will bump your head on the door frame. Otherwise, all good. We will be back.

A fabulous quirky hotel is a great location. The standard rooms are beginning to room a little tired now. We had a couple of issues with our room that were reported to reception and sorted out. The air con worked great. Room cleanliness was good however it was not cleaned twice in 10 days! We did report this and the room was cleaned later in the evening. The pool and garden area was clean. On our first day they didn’t start setting up outside till after 11am , so no mattresses and parasols were available until this time which is a bit late! We mentioned this to reception and the following days they did get the area ready by 11am…. Still a bit late when you want to chill in the garden. One day we went to the garden early afternoon and there were plenty of sunbeds available but no parasols…. As they had run out. We also fed this back to reception and the following day we noticed some new parasols arrive. The service by Sanjit around the pool was excellent. Breakfast was excellent. The views are amazing! Great choice and quality. Ana was a great host. The service from Arefin and the rest of the breakfast staff were excellent! We last came to this hotel 2 years ago and felt the hot buffet food wasn’t very hot! Since then they have improved how they serve the hot buffet food…and although it wasn’t piping hot, it was an improvement on last time. All in all, we enjoyed our stay at the Pestana Cidadela.