Hotel Borgo San Felice

We had a lovely four night stay on this estate which focuses on catering to an American/Western clientele. We loved the soft bed in our prestige room which also had a welcome bottle of wine from the estate - and the housekeeping kept the room emaculate which was very much appreciated. The grounds of the estate are absolutely stunning - well done to the gardener! We also loved the spa and particularly the massages which were on par with a NYC five star hotel spa. The pool area was also nice and quiet while we were there. Also shout out to Alessandro who is pretty much always there to greet you when you arrive at the hotel/reception area and very welcoming and helpful. We had a couple of lovely dinners at the Poggio Rosso restaurant mostly thanks to staff like Ian and Enriquo (also a lovely Italian waitress who brought our dishes out the first day we ate there) - the food was good/an experience. We also ate at the Osteria twice which had fantastic food, and great service at the end of our stay (we ate there our first night and the service was very lacking/untrained, though by our fourth night it had changed 180 degrees though mostly due to more professional staff working including Enriquo and Francisco). The breakfast buffet while plentiful had some of the most laid back service in a 5 star hotel. The egg station and chef was amazing - but aside from him you had to hunt down someone to get you some coffee and tea. By the fourth breakfast the staff had improved but it was too little too late. All in all while we had another lovely stay in the Chianti region we weren't sure about the value for money from this Relais and Chateaux.

The setting of Borgo San Felice is magnificent. Nothing beats walking along the vineyards at the property with a glass of wine in your hand and watching the sunset over the hills. The rooms are also beautiful and a lot of attention is paid to the details. The spa was most amazing, one of the best massages I’ve ever received in my life. And our wine tasting class at the property was very fun and the wines were of the best we had in Tuscany. Our dinner at the Osteria restaurant was also fabulous, However, the only drawback of our stay would be our dinner at Poggio Rosso. The menu had just changed to Greek influences two days before our arrival. Unfortunately, we really did not enjoy the dinner and it did not live up to the standard of meals in Italy. That was the only Drawback of our experience, and I would suggest to travelers to just skip that restaurant and go to Osteria on property or go somewhere nearby in town. Otherwise we had a fabulous stay and the hotel also did a good job of helping us arrange local wine tours.

What an incredible inn. My husband,Jay, and I, Pam fell in love with this hotel. It’s not just a stay it is truly an experience capturing the heart and soul of Tuscany. The staff is so hospitable attending to every need. The rooms and grounds are stunning. We will be back!

This resort is beautiful with picturesque views and grounds and the suites are spacious and well appointed. We enjoyed our stay here but for the food offering and the quality of staff training. The food in Osteria Il Grigio and the service are a joke. We ate there once because we didn’t know any better , and a second time as we couldn’t believe it could be so poor again. We were wrong. We suggest you avoid this restaurant. The staff are ill-trained and the management are helpless as to how to resolve matters. Poor cuisine, robotic service and management that seem out of their depth. Breakfast buffet was very good and Ian stood out for his service here when other staff walked past tables that needed clearing and forgot orders for hot drinks. Georgia on reception is also very pleasant and professional. The stand out member of staff is Diego-a fantastic mixologist and engaging member of staff, a credit to the resort. A very comfortable stay but I would very much recommend eating off-site and using the hotel shuttle to visit the nearby village of Villa a Sesta where there are several very good restaurants.

In a world full of daisies dare to be a rose. Borgo San Felice is a rose. The first mention dates back to 714, to the bitter disputes between the Bishops of Arezzo and Siena, as they fought over a number of parish churches in Tuscany. San Felice in Avana (or Avane) – this was its original name – was among the settlements subject to contention. Today you can call it paradise! As you approach San Felice your eyes will feast on an idyllic Tuscan village, perfectly manicured and quite stunning. Welcomed by a well-trained, top-notch staff, you will feel at home instantly. The rooms are spread out throughout the borgo in modern buildings that look medieval - adorned with beautiful flowers and plants throughout the little village complex. The grounds are magnificently maintained. And the food is fabulous too, particularly the Poggio Rosso. Juan Quintero, originally from Colombia, is the chef at the helm. Despite the chef’s origins, the cuisine is fundamentally creative and regionally influenced, with just a few South American touches here and there. Juan has fallen in love with Tuscany and he interprets the region’s cuisine with real elegance and contemporary flair. All of this in a luxurious yet unstuffy setting, with service which is impeccable and always accompanied by a smile. If you decide to venture off properly to dine, there are several magnificent choices within 10-15 minutes of paradise.