COMO Alpina Dolomites

The hotel staff was amazing. The setting is impossible to beat - nestled in a broad curve of the mountains under which there are endless rolling fields. We’re so glad we got to spend some time here, and can’t wait to come back!

When it comes to the Alpe di Susi, there are many options to choose from. From small Refuges to boutique Hotels nested in the Alpe. The Como, a very large structure, another option amongst the many. It is challenging to offer an impeccable curated experience in very large settings. The overall experience is a good one, a bit impersonal but good. The rooms are a bit noisy due to the cable car operating just a few yards away. Air conditioning is only available in a few suites located in a detached building. It can be warm at night so sleeping with the windows open is a must. The property has 3 restaurants. One serves a good selection of Pizza, but the overall quality does not match the one found in the different Malgas/Hutte located around the Alpe. Their cuisine is far superior, especially at the Zallinger Restaurant. The SPA area is very large, its Management "stuffy" as, unfortunately, it is in many SPAs. The common areas are clean, and very well decorated. The hotel structure is 30 years old, but it has been remodeled. The corridors are dark. Staff is a hit-and-miss as it is in many large properties. The guides are knowledgable and offer many useful suggestions. If you travel with children the property offers wide and secure spaces where they can play, including a dedicated play ground.. I am not in love with the property's design, but that is a personal opinion. The concierge offers excellent service and it is essential to discover all the Alpe has to offer. 4 1/2 stars.

Amazing accommodations. Perfectly situated with views from all areas of the hotel. Excellent service, attention to detail. Especially loved that they had a little snack section set up in the bar area for hungry hikers each afternoon. Food and non alcoholic drinks free and replenished daily. Breakfast choices plentiful. The pool and spa area are lovely as well.

Location is great for accessibility to hiking areas and views. Quick responses when in person at hotel from the front desk and concierge. Excellent service in restaurants. But whomever designed this hotel had an obsession with blue…from blue shag rugs, tables, chairs, lamp shades, it’s blue everywhere you look. I’m not a fan and wish it had more of a soothing mountain chic decor feel. But, I will say that it is all new decor and in new condition. After visiting other 5 star resorts in the Dolomites I don’t prefer this overly exaggerated blue decor…but if decor isn’t your thing, this place is excellent for location, views and generally service. They can improve the software to schedule spa appointments as this was super cumbersome and took spa staff over 30 minutes to book a few appointments because appointment booking software is terrible. Concierge is great but during busy morning hours, there should be two concierge to help because one person isn’t enough to handle so many people, but she did a great job. Check in was easy, room service is fast, valet was quick, spa is lovely. But I recommend changing the decor and improving ease of scheduling spa appointments. I emailed before arriving to request spa appointments so if be all set when we arrived, but nobody responded. Also, there could be some variability in breakfast items offered as after 3 days of same breakfast, it gets a little boring. Overall, we’d definitely stay here again, but this is just constructive criticism to improve this resort even further. Thank you to the staff for a lovely stay.

One of the nicest hotels I have ever stayed in , every room has a stunning view of the dolomites , the staff are incredibly helpful from front desk to concierge (thank you Günther ) helping us plan our hikes and bike trips .Everything has been thought of , free snacks in the mini bar , more hangers than anyone could possibly use , milk in the fridge for morning tea or coffee .The beds extremely comfortable , modern and clean , three great restaurants to eat at , we will definitely. come back