Hotel L'Heliopic Sweet & Spa

This was the 4th hotel on a Rick Steves tour. It's billed as a luxury hotel. I'd say yes if it had air conditioning. AC pulls humidity out of the air... in late August it felt muggy. We opened our patio door while awake and in the room but closed and locked it to sleep. It had elevators and in room coffee. The breakfast was on par with other hotels. The pool restrictions for children seem unfair... just make it 16 and up for all hotel guests...

The hotel is ok, but not for families with kids. Pool is only open for kids 10-14 which makes it inaccessible for families. Other than that breakfast is not good, very industrial - if you are into a practical hotel with basic food its ok, but dont expect anything more.

Overall/mostly great. Bed was comfy, style is tasteful and fun, service was top and breakfast excellent. Spa is really lovely (although the massages/treatments were on the expensive side so I didn’t try). Two annoyances are lack of hanging option for hand towels - you end up having to just lay/stuff them on the surface between the sink and wall which isn’t great; and lack of air con in the rooms - during our stay it was 30C, which I appreciate is a heatwave for Chamonix, but these do happen and it meant a sleepless and sweaty night as there’s no option to increase ventilation or cool the room. In the winter I’m sure it’s lovely, but in the summer you will be hot if the weather is.

A perfect hotel for the adventurer! The front desk staff was very accommodating and went the extra mile by putting my bags in my room before it was even ready. The extras of a coffee bar and sparking water station plus a temporary gelato station were also pleasant surprises. Plus, it was pleasantly quiet outside so you could leave the balcony door open to sleep, a big bonus compared to comparable hotels nearby.

We enjoyed our stay in Chamonix at the Heliopic spa and hotel. I had booked the Emmeline apartment which did not include breakfast and my friend booked an attic room with breakfast. Both options were excellent. Our room was on the ground floor facing the street so got woken up two nights by some loud music from somewhere. However the apartment was large. There is a big bed in the room with a large sofa bed outside. A family will be very comfortable. We were two friends sharing. The privacy for the bedroom was limited as the door could not close due to the big bed which I found odd. The toilet , bathroom were separate. There was a fully equipped kitchen with washer dryer and dishwasher which was very convenient. The entry to the hotel is large and we enjoyed the complimentary coffee and hot chocolate every day. There is a nice area for the guests to relax. It’s wonderful to come back to the free spa after a long hike. It is situated very close to the centre of town and all the shops and restaurants are at walking distance. It’s 5 mins walk to the bus stop. We took a taxi transfer to the station and airport. I found it to be an excellent accommodation for hiking and relaxing. The service staff were very friendly and helpful.