Domes Noruz Chania

We (a couple) have stayed at many wonderful 5* hotels around the world over the years. Unfortunately, we’re s little disappointed by this one. There are lots of good points. The staff are warm, helpful, friendly and welcoming, the place is spotless, the food is good and the pool areas are lovely. We especially appreciate the quiet pool area. So 3* means good (rather than very good, or fabulous). Unfortunately, there is no sound proofing in the rooms. We had noisy neighbours (on one side noisy until 4am), so our space wan’t very restful. We found the terrace furniture uncomfortable. The spa area with a lovely pool, sauna and steam room is great, but they limit guests to 30 minutes a day. That feels very rushed and the experience isn’t conducive to clock watching. Although the food is good, there is only one very small restaurant and choice is limited, especially for vegetarians like us. There are few plants and no trees. In the time we’ve been here, we haven’t seen, or heard a single bird. Last year we stayed at the Domes Zeen a short distance away. It’s a much better hotel. Lots of beautiful plants, a much better restaurant, equally lovely staff and quiet room. The downside there is that the pool is unheated, so far too cold to use in October. It’s also not adult only.

Domes Noruz Boutique Resort is a beautiful property located in a serene bay beside a public beach. The resort’s design and ambience create a relaxing and luxurious atmosphere. The staff are exceptional — friendly, attentive, and always going above and beyond to make your stay more enjoyable. The spa experience was outstanding. I had one of the best massages from Thanos, a skilled physiotherapist who truly understands muscle structure and stretching techniques to relieve tension. I only wish I had gone to the spa sooner. However, one concern during my stay was the condition of the resident cats on the property. While it’s common for hotels in Greece to have resident cats that are well cared for, the ones at Domes Noruz appeared sick and undernourished. Many guests were feeding them because they were clearly hungry and ill. It was heartbreaking to see them drinking from roof drain gutters when a veterinary office is located just down the street. I truly hope the management takes steps to provide food, water, and basic care for these animals. Aside from this, the resort’s location is ideal — just a short taxi ride from Chania’s beautiful Old Town.

From the moment we arrived, this hotel made our girl’s trip feel extra special. We were welcomed with champagne on arrival, which set the tone for the impeccable service we received throughout our stay. As returning guests, we were also given access to the complimentary lounge, such a thoughtful touch that made us feel truly valued. Getting out of the sun for complimentary Prosecco and snacks was lovely. Every detail was perfect: the restaurant team remembered our morning coffee orders, the cocktails were freshly made and delicious, and the wine list was excellent. The service throughout was warm, professional, and personal, making us feel right at home while still completely indulged. The hotel itself is absolutely stunning, with beautiful surroundings right on the beach that created the perfect backdrop for our celebrations. We were there for a special birthday, and the memories we’ve made together will last a lifetime. Plenty of subbed with such a chilled zen vibe, really was perfect for us and every morning we woke up just so happy to be there. We couldn’t have asked for a better experience and will definitely be returning. Highly recommend this hotel for anyone looking for a luxurious, memorable stay! We were a group of friends but I do think the hotel is def more suited to couples. If you have booked this hotel you will not be disappointed in the slightest. The food was absolutely phenomenal and 10/10 catering for allergies and intolerances. Thank you for such a wonderful few days!

We enjoyed our 5 night stay in a Wellness Loft, though the stairs did take some getting used to and would not be appropriate for anyone with difficulty. Twice daily housekeeping was terrific! The breakfast selection was good and the staff helpful. We dined at Topos for dinner, lunches and for desserts. We preferred our dinner menus and cocktails off the resort but live music after returning was nice. It took approximately 20 minutes to drive into Old Town for dinners. The ocean water most days was calm and warm. And the beach is nice for walking. We tried the two pools but found the lack of shade from the fixed umbrellas to be a problem. A nice hot tub would have been nice to enjoy.

Very nice and clean hotel, excellent and friendly service. A special thanks to the manager Margarita who made every wish possible!