Domes Noruz Chania

The property was the first Autograph Collection resort/hotel I've stayed at. I went in with no expectations and was blown away. From the start, the pre check-in communication was good (answered a few of my questions). The property itself has amazing amenties like: 2 pools (party with a bar and sunchairs or quiet zone with sunchairs). Decent gym with a rower, weight machines, and free weights. They have an indoor and outdoor setup. (Outdoor is smaller). The property is beachfront with sunchairs and umbrellas. The staff stock the beach towels each morning. The spa has an indoor hydrotherapy circuit (2 benches with jets in the pool). Also, a steam and sauna room. The on-site restaurant was amazing delicious breakfast and dinner selections. The room I chose had a private plunge pool with bathtub. The whole decor and ambiance of the room was immaculate. The HVAC system was having issues but the staff always took care of the issue while I was away. The staff Zoi, Eno, Margarita, Alexis, Elpida, Konstantina, Nikos, and Argyris all took care of me, as well as Evangelos the GM took time out of his busy day to chat with me. I will return!

Attended as a birthday celebration and wasn’t disappointed. From start to finish, had a lovely stay. It’s more of a boutique hotel more suitable for older couples but we still had a great time. Check in was smooth, with ample but efficient instructions and introductions given. Great WiFi in the rooms, reception never far away, lovely ambient throughout. Very patient staff. A special shout out to Margarita, Zoi, Elpida in reception and Konstantina in the dinner service. Without you the review wouldn’t be the same. A huge thanks to Margarita in particular for proficiently and expertly dealing with my numerous requests. A huge credit to the hotel. And Zoi and Elpida for taking instruction and executing the birthday surprise I had planned. Elpida thanks so much for your warm smile, it was always a pleasure bumping into you whenever we saw you. Staff are properly trained, room service was polite efficient and thorough. Reception staff in particular are extraordinary. No request was too big or small for the entire team. We arrived at the early season so a few things were just opening but we still had a great time. The hotel is adults only with a serene and calm and slow environment. The beach isn’t private due to Greek laws however unlike the other reviews it’s still very private, there are dedicated sun loungers on the beach dedicated to the hotel staff. It wouldn’t deter me from coming back. It’s about 15 minutes from Chania town/harbour. The hotel organises taxis to wherever you need to go which was excellent. Dinner in particular was subpar, Michelin starred in my opinion. The chef I believe is called Papadoupolus (apologies for the misspelling) absolutely fantastic dinner. There is a lovely open aired gym, the spa staff were lovely to deal with, a mini boutique. We had the pure haven room 3015 is highly recommended. Pool was heated (even in low season), not warm but durable. The hotel itself has 2 pools which I’m told are heated but again durable but not warm. There is a lot of attention to detail in the hotel and a lot of mini touches that just makes you feel at home. I would highly recommend if staying Chania. I’m extremely picky and fussy and even I was content with the service I received. My room was spacious, other reviews mention that they are small so I would recommend spending a little more on the premium rooms as we had a lot of space. I was concerned about the sink outside the bathroom but it was not a problem and it had ample space to spread out toiletries etc. Thanks again Margarita/Zoi/Elpida - you three are a fantastic team, a credit to the hotel, a dream to deal with and extremely professional yet so so friendly. Thank you so so so much again for executing my birthday surprise, it was exactly what I hoped and more. See you soon hopefully.

The rooms are really very uncomfortable we had to change our room due to mould, the beach is not private anyone can come and sit on the beach and some children from the outside came running and jumped in the pool, very poor security.This is not what you would expect from an autograph collection hotel and really they shouldn't be in the Autograph collection.

This was my second time staying at this hotel as a solo traveller and it was really lovely. The hotel is very calming and beautifully set out with 2 great pools, one sea view and one quiet. The beach area has a lot of comfortable seating and umbrellas and the button to call for service is a nice touch. I booked a sea view room and was upgraded to a loft type apartment with the Haute Living which is a room with snacks and drinks available during the day. Chania is beautiful and easy to get to for a visit and there’s a fantastic Taverna to the left of the hotel on the beach and another great one just behind. My next stay will be at another Domes.

My wife and I revisited the beautiful Domes Noruz in October 2024, having previously stayed when we got engaged in 2022. We love travelling and visiting new places but the one exception we were thrilled to make was to go back to Domes Noruz Chania. It is simply a magical place with a wonderful staff who do everything to ensure you have a wonderful stay. A lot of places say they cater for the guests but very few do it as well as the team in Domes Noruz Chania. The staff greet you like friends and everyone knows who you are and your coffee order after a day or two! The team even moved us to a spectacular beach view suite for the final few days as a complimentary upgrade to mark that we were returning guests and give us a different experience from the room we stayed in 2 years earlier. A lovely touch that was greatly appreciated. The setting is stunning, with a beautifully and architecturally stunning property on the beach with such unique and tastefully designed rooms. The breakfast on the beach (or inside if you prefer) is fantastic and combined with the excellent early morning yoga classes (with a brilliant instructor) are a great start to the day. Even when full the property is never crowded as plenty of beds by the pool or beach to lounge. The food is excellent although we preferred to go to Chania in a 10 minute taxi to experience the variety and buzz in this beautiful harbour town. Well done to all the team in Domes Nurez Chania and it’s a great sign for a resort to see familiar faces such as the friendly Nikos and Sarah at the bar from 2 years earlier. Special thanks also to the excellent Eugenia and Elpida at front desk, the super yoga instructor and Chris the nighttime porter who checked us in with a warm welcome.