Domes Zeen Chania

This is truly the best resort and hotel we’ve ever been to. Every single staff member went above and beyond - they were all so welcoming, so kind, and the service they provided was top notch. We have to give a special shoutout to Theodore and Dimitris who worked at the reception counter - they were both outstanding with their level of service, personality, and making our experience as personal and individualistic as possible. We maybe chatted with Theodore for 40 minutes about our passion and quest for eating the best food in Chania and he gave us the best recommendations, local dishes to try, etc. The hotel was more villa-style - rooms, bars, and restaurants were modern, suave, and edgy with tropical plants planted throughout the entirety of the grounds. You had to walk down stairs or winding roads but it wasn’t too bad by any means and it felt very private. They also had golf carts that would pick you up from wherever you were and take you to wherever on the property. The grounds were absolutely BREATHTAKING! Lovely main pool and we had a gorgeous little private pool and patio we used often with access from our room. We had half board where we enjoyed complimentary breakfast at the Beach House every morning and could choose to have complimentary lunch OR dinner at the Beach House. We took advantage - the Beach House food for dinner especially was EXQUISITE! They had Mediterranean and Cretan fusion, with at least 2 local signature dishes each for starters and entrees. EVERY SINGLE DISH we had was mind blowing good. The buffet breakfast was PHENOMENAL! Still can’t get over the quality of the foods, the type of offerings, and the Cretan options they served. And the lounge upstairs was full of snackable food at all hours that you could enjoy whenever!!! And the coffee machines were actually fantastic. We still cannot get over the food, the service, and the beautiful property. I would give this 100/100 stars if I could. We did not go to the beach, use the spa, or fitness centers so we cannot offer any reviews or recommendations for those.

Fabulous hotel, great design of the resort, a modern take on a Greek village, all the bungalows were secluded and have a great sense of privacy and calm, we stayed near the beach house but there no noise other than the gentle music from the musicians at the dining area on a couple of nights, all the staff were welcoming and friendly and couldn’t have been more helpful, the management ran a really tight ship and get everything running to perfection, plentiful towels by the pool and beach, cold water provided too, toiletries etc in the room were high quality. Room was fabulous and spotless. Beach had plenty of loungers and parasols, water was crystal clear and shallow so perfect for cooling off in. Food was great and menu changed daily with lots of interesting choices. Great and plentiful breakfast.

I stayed at Domes Zeen recently and had such a great time. The room was spacious, really clean, and super comfortable, which made it easy to unwind after being out all day. What really stood out though was the staff. Everyone I interacted with was warm, attentive, and genuinely seemed to care about making sure we were looked after. The kids club was a big plus for us. It felt safe, well run, and kept the little ones happily entertained so we could actually relax for a bit. The food was also a highlight. The on-site Michelin restaurant was amazing and honestly one of the best dining experiences we’ve had on a trip. Highly recommend for couples and friends and families.

Well I say august because we have had correspondence with this special hotel b4 we have even arrived next month!... I have not experienced such amazing customer service ... prompt efficient and thorough even b4 we have arrived! which only makes us look for ward too our stay even more .. gives us great confidence

The hotel is very nice and clean, but for anyone hoping for a quiet getaway, being right next to a beach club blasting disco music day and night was a big letdown.