The Dewberry Charleston

I’ll start with the positive. The decor is a cool vibe with mid century modern aesthetics/furniture throughout. Top floor is an outdoor terrace with limited food and drinks, but a great view of the Ravenel bridge and Charleston harbor. Downstairs is a large area with bar and open seating that creates a very inviting night time scene. All staff were quite friendly, despite the crowds (we visited over Christmas, and with Santa there for the kids, it was a pretty hectic weekend between parents/children). Another positive was the location, which allows for walking most anywhere in the historic area/Charleston peninsula. The downside to the property was room noise (we could hear others in their rooms, no doubt they could hear us) and a perpetual hot water issue as showers would get warm however the room had no hot water. In our 3 nights, It was mentioned 3x to reception staff without change. However, after I noted it in my post visit e-survey, I received a note from the manager apologizing and offering better next time. At this price point, there won’t be a next time- when you’re charging $700+ a night, guests should have, at the minimum, quiet rooms and hot water. There are too many fine competitors all in close proximity, so The Dewberry will be removed from our stay list, and I can’t say I’d recommend. It’s a great property to visit for a drink and check out, but the staying guest experience was not what one expects for an upper tier property. I really wanted to like it, but honesty compels me to report otherwise.

Best hotel in Charleston - beautiful rooms, warm cookies & milk, lovely staff and fantastic house car service. Will return again soon!

First visit to the Dewberry for anniversary and Christmas. First of all the location is perfect. Across the Francis Marion Square from the bustle of King Street, so it’s very private, but close to all the action if you want. We loved all the natural decor with the wilderness Christmas tree and all of the forestry accents throughout the decorations. Urban Electric fixtures has a unique relationship with the hotel and make it a stand out among a sea of boring builder grade fixtures in other hotels! Gorgeous! Our Charleston flat room was one of the best we’ve ever stayed in, with a large velvet sofa for lounging at any point. The bathroom was large and spacious with a double sink and we loved the shelf above the sink with ample room for any storage. The tub and shower room was well worth the upgrade and shareable. The service was attentive, with some little extra touches that made our stay special. Make sure that you get a Dewberry candle for your stay and with the gift shop closed on Christmas, they gave us some free Dewberry tea, which we had every night for room service. The hotel car is very convenient, so please take advantage of that. And the Dewberry spa is a must. Our treatments were the best we’ve ever had with more Dewberry tea available throughout. The bar in the living room is a standout with custom made cocktails that are worth the wait! The hotel restaurant is getting a makeover, so the living room is doing extra duty to provide all the food for the hotel, so see our separate review there. Despite the heavier load, the bartenders like Chris and the servers like Madison are doing their best to make everyone welcome! We can’t wait to return!

Wed loved our 11 day stay, over Christmas, at the Dewberry. From first drive up to final departure every staff member was super friendly and helpful. They truly made us feel welcome and valued. The Living Room is a different concept and it is wonderful. Sitting there on comfortable chairs or couch that look and feel like something you would have in your own living room, admiring the huge Christmas tree and decorations, eating unbelievably good pastries and drinking a unique and delicious coffee, made us feel, well, at home. And I think that must be the overall theme. Everything looks comfy and more "homey" than you experience at most upscale hotels. Understated rather than overdone, brushed as opposed to shiny, but all very tasteful and of top quality. The location could not be better, and for our stay this time our Charleston Flat room overlooked the Square, with its giant Christmas tree of lights. Everything about the room was great, the furnishings, the bed, the bath, the linens. The entire hotel is kept spotless. Valets apologized if it took them like a minute to get your car, literally running to get your car. All with a smile. Everyone on staff is just so friendly and helpful. They truly make you feel welcomed and valued. For a hotel at this level, with the level of service received, we consider the Dewberry to be an excellent value. We can't recommend the Dewberry any higher. It is wonderful.

The Dewberry is unequivocally the most wonderful hotel in Charleston. It has the feel of a boutique hotel, with an elevated customer service and properly decor experience. Absolutely wonderful!