The Dewberry Charleston

Wonderful stay! Chose for my wife and I to overnight at The Dewberry last minute and couldn't have been more pleased with the stay. From the moment of arrival until departure, everyone that we interacted with had a pleasant and welcoming personality. The tone was set with the pleasant welcome from the Valet and then continued with a warm welcome at Check-in. We had time before our dinner reservation so we enjoyed a bottle of wine in the Living Room. The experience hit every mark that we have for an exceptional stay! We have overnighted in numerous Charleston hotel properties over many visits and I can say that our experience at The Dewberry made the #1 spot. We will certainly return for a future visit to Charleston!

Horrible experience. We arrived at 12:30AM after 5 hours of flight delays. We were given room 205 which was next to the room that bridal parties used. At 8AM every day we were woken up by chairs, boxes being moved, people talking. They kept the door open early in the AM. I figured after the first day, Saturday, that the 2 subsequent days would be better but I was wrong. I had to call down to the front desk Monday because the noise was so loud BEFORE 8AM. No one came up to ask them to be quiet or to close the door. Horrible experience. That room is not fit for people to stay in. Paying this kind of money to be woken every day is absolutely unacceptable. The hotel has to know how bad that room is. The rest of the hotel was nice, but our experience was terrible.

My wife and I stayed for our anniversary, and it was nothing short of exceptional. The staff went above and beyond to make us feel special, surprising us with an anniversary plate and a chilled bottle of champagne after we got back from dinner the first night, which set the tone for the entire stay. Our room was stunning. Room service and turndown service were always prompt and on-point, with no issues at all. Service across the board was outstanding: when we asked for ice, it arrived in less than 10 minutes. One of the highlights was the added perk of immediate seating at the rooftop bar Citrus on a beautiful Friday evening. The views, the atmosphere, the hotel is a vibe. We've stayed at other Charleston hotels, Charleston Place, MSP, etc. We will be back.

The Dewberry is an attractive, chic hotel. The attitude and helpfulness of the staff is excellent. The room and the amenities are also very good. For me, the only negative is that there is a lot of non-guest traffic in the hotel, due to a very popular rooftop bar. The dining options were actually bars, where you could order some food from a limited menu, not really restaurants.

Fabulous every single time! Stayed here in August 2022 and dreamed about coming back ever since. Citrus Club is great, but we became obsessed with the lobby bar cocktails and insisted on ending our night there. Love!