The Dewberry Charleston

I recently had the pleasure of staying at the Dewberry in Charleston, and it exceeded all my expectations! From the moment I arrived, the service was impeccable—attentive, friendly, and genuinely welcoming. The design of the hotel is stunning, perfectly blending modern elegance with Charleston charm, creating a truly luxurious atmosphere. My room was spacious, beautifully decorated, and incredibly comfortable, making it feel like a home away from home. The amenities were top-notch. Dining at the Dewberry was a treat as well, with a wide variety of delicious food options to choose from throughout my stay—on both the rooftop and living room. As an American Express traveler, I was delighted by the special accommodations and perks offered, which added an extra touch of exclusivity to my experience. This was my first stay at the Dewberry, and it was nothing short of amazing. I will absolutely recommend the Dewberry to friends and family, and I can’t wait to return for another unforgettable stay!

Everything that could go wrong, went wrong. Fixing problems doesn't seem to be a priority. The staff is sub-par. The hotel is on a busy street and you can hear traffic noise, trucks, and motorcycles from most of the rooms.

This is not a quiet hotel. The street noise is excessive, the rooms are not well insulated from other guests, we could hear our neighbors conversations all night long. The hotel is more of a party night club vibe. We were looking for a quiet sanctuary, but we were unable to get a good nights sleep for the 4 nights we stayed.

The Dewberry is a bustling, hip hotel with an excellent location in Charleston. An easy walk to King Street or the waterfront. The hotel is very busy and is not especially relaxing in the public areas. My family was there for two nights and we had two rooms - a Signature King and a Signature Queen. The queen room was quite a bit more spacious than the king, despite having two beds. The king was very small - even for a boutique hotel and did not have a closet, just a small armoire. Both rooms were nicely decorated, if maybe a bit dated. My wife had to call for housekeeping immediately as the sheets on the king bed were dirty when we checked in. The housekeeping staff started making up the bed and noticed that the 2nd set of sheets was also dirty... they went off the find a 3rd set which did the trick. The rooftop bar is a big draw and can be hard to access, even for guests. You have to queue up in the lobby, where the concierge grossly exaggerates the waitlist so that you feel an inflated sense of gratitude when you do finally get up there. My wife and I were told there was a list of 30 people ahead of us. We were allowed up with our teenage girls to take a photo - literally escorted by a hotel employee in case we tried to overstay our welcome. We counted 11 open tables of all different sizes, plus many seats at the bar inside. We didn't appreciate being lied to, especially as we were spending thousands of dollars there. The hotel is trying a bit too hard to be trendy, when they should focus on customer service. Note to the hotel - overnight guests should have direct elevator access to the rooftop, and give priority access to overnight guests for reservations. FYI - my wife and I enjoyed a drink outside on the ground floor, with good service and no wait.

Overpriced hotel with worn rooms - especially the carpeting/ you need to wear slippers in room to keep your feet clean, it’s that bad. The Living Room restaurant is ok, the Citrus Club food and drinks are good but overpriced. Sadly, The Dewberry has gone downhill.