The Dewberry Charleston

Absolute worst hotel room EVER. There was a rattling noise in the walls and water dripping in the walls all night long. I learned from other hotel guests that 2 other couples had previously requested to move out. At this price point you would think management would be accommodating and offer some sort of credit. Instead they asked why I did not request a change in rooms, they did not refund the night stay. They did offer to refund half the incidentals and said they would get back to me. I still have not heard back. The Citrus Bar is great - but there are many other fabulous hotels in Charleston!!!

While I loved the Dewberry, I am not sure it was worth the price. The service was impeccable. From the valet staff, front desk, concierge and bell service, everyone was truly top notch in providing a memorable anniversary getaway. We stayed in a corner flat, which was nice, but not worth the extra cost in my opinion. While the room was spacious, the bed comfortable and the bathroom was impressive, the view we had was not the greatest. Our corner view overlooked the garbage dumpsters, a parking lot and the air conditioners, so I was a bit disappointed considering the price we paid. The Citrus Club was a must visit and we were able to have drinks/appetizers up there 2 of the 4 days we stayed. I was disappointed on our last day when we put our name on the list and were told there were only 2 hotel guests ahead of us. After 45 min, I asked the hostess how much longer and she informed us that they take reservations on Friday's between 12 and 2 which includes anyone not staying at the hotel, and that was why it was taking so long. We gave up after an hour and 15 min. Personally I think hotel guests should always get priority as that was one of the reasons we choose the Dewberry. The car service provided was a great feature and we took advantage of it every night for going to dinner. Overall, the Dewberry was beautiful and the service was fantastic, but I'm not sure I would stay there again.

This is a wedding venue hotel. If you are looking for an upscale boutique experience, this is not the hotel you would want to stay at. During our visit, wedding parties were taking over the hotel and crowding and disrupting the other guest. Children were running around. There is no proper restaurant at The Dewberry. There is an open rooftop bar, with fantastic views. There is a lobby bar/ restaurant where they serve food and cocktails.

Beautiful hotel. Staff is very accommodating and professional. Best roof top! We had a nice stay and will definitely return.

My sisters and I LOVED our stay at The Dewberry. The entire staff was professional, friendly and extremely helpful. A special "shout out" to Jack, the concierge, who guided us to wonderful restaurants. We look forward to visiting Charleston again and taking advantage of the spectacular amenities at The Dewberry!