Hotel Bennett Charleston

Stayed here with my family and the whole hotel was decked out for the holidays—it felt super festive. Service was excellent! We booked through Amex FHR, and the perks were definitely worth it. We ate at Gabrielle’s for both breakfast and dinner, and everything was delicious. The only hiccup was a minibar mix-up, they accidentally charged us for items from a previous guest (about $250). Once we brought it up, management fixed it right away. If you’re looking for a luxury stay in Charleston, this place is definitely worth considering!

From the moment we arrived , Kevin transformed our first mother-daughter getaway into an absolutely exceptional experience! Kevin didn’t just offer recommendations he curated a couple of experiences we would have never heard about or done on our own! A private boat tour to one of the oldest lighthouses in the country!! A captain whose heritage is embedded in the waters we were riding on!! He shared personal stories of the history of his family and the area. We saw dolphins, oyster and clam beds, and were able to collect beautiful shells on the island surrounding the lighthouse. On the second night, Kevin took his hospitality and knowledge a step further, by taking us on a night walking tour through the most prestigious streets and alleys of Charleston. He pointed out beautiful homes, gardens, and fountains while talking about the history and charm of what makes Charleston so unique! During the tour Kevin also acted as our personal photographer by knowing exactly when to stop. Where to stand, what angle and lighting to use to capture the perfect photo opportunity. These pictures will provide us such special and lasting memories of our first mother-daughter trip! What stood out most was Kevin’s warmth and enthusiasm! He matched our energy with every interaction, and left us feeling looked after and appreciated. Concierge’s often are overlooked and not fully utilized, it’s rare to find someone who takes such pride in their role and makes such a meaningful impact on a trip. Because of Kevin, our mother-daughter trip was not only enjoyable , it was memorable in a way we’ll talk about for years!! This trip definitely set the bar for future trips! We can’t recommend Kevin and his services with Hotel Bennett highly enough! If you’re looking for a place to stay in Charleston, check out Hotel Bennett and Kevin can create a tailored itinerary for your experience .

We went to the Lobby Bar and the 3 young women bartenders were rude. I ended up with a knat in my wine and they asked me if I wanted a straw to get the knat out??? I asked to get a fresh glass of wine and she nastily dump my wine out and in the same glass poured me a glass of wine ( not the wine I had ordered ) and barely poured me a regular glass amount. And was nasty about it. I just smiled and didn’t say anything … but I will never come back to that bar and I’ve told a bunch of people how rude these 3 young ladies were.

What a hotel! Elegant, refined, comfortable, friendly...Great location. loved everything about The Bennett! Very helpful staff.

We celebrated our 25th anniversary at the Hotel Bennett and throughly enjoyed our stay. However the shining star at this hotel is Kevin the concierge. We had read about Kevin prior to our stay and hoped he would be available to plan all of our activities and dining in his beautiful city. He was not only available but full of enthusiasm to help plan our perfect itinerary. He thoughtfully asked us about our dining preferences, hobbies and what we hoped to get from our visit. He then made the magic happen! He got us in at all of the best restaurants which were spot on to our “foodie” dreams and booked us amazing tours that were exactly what we wanted. Throughly enjoyable guides as well as educational. He showed great personal interest, even getting us on an evening photography tour the night we arrived when he heard I loved photography. We will return to this hotel simply to be in the wonderful hands of Kevin again and can’t sing his praises enough Seeing him is a must. He goes the extra mile and is the best concierge we have ever used. Thank you again for making our 25th anniversary spectacular and special!