The Restoration

An amazing getaway to lovely Charleston. We researched hotels and chose The Restoration based on high reviews. Our room was very large, well appointed and very quiet & comfortable. The Library sitting area was a nice touch for hotel guests as was the adjacent Rise coffee shop. Service was spot on- all shifts! Lasharia was so friendly and made our party of 6 feel welcome. We are already planning our return trip. We will book one of the large 3 bedroom, 3 bath units for the 6 of us and will book a chef cooked dinner in our apartment.

BLOWN AWAY! After staying at great hotel a few times, we decided to try something new with friends. Lasharia and everyone at The Restoration took incredible care of us from the start. Our room was so awesome with a full living room and outdoor patio that we hung out on every night. As great as Charleston is, we looked forward to coming back to the room for wine on the patio every night. We felt like VIPs the entire stay. The coffee shop and rooftop bar were great and being a half block off King St. made it all so convenient. We will be back VERY SOON!!!!

Everything was perfectly laid out and staff was exceptionally friendly and helpful! Snack baskets and amenities were so sweet!

The Restoration was not my first choice in Charleston, but given everything I looked at was booked, we decided to stay here based on the many positive reviews on Tripadvisor and its "best of the best" designation. Our first impression was not positive. There is no lobby, just a check-in room that looks like a car rental place. My heart sunk when I saw the room, which was dark, dated, dreary and damp. It did, however, have a cute urban space balcony with plants. Unfortunately, we couldn't keep the drapery open to see it, because it faces the windows of the building next door, which would have given us little privacy. It was still nice for sitting and taking pictures, etc. On the plus side, the room was well stocked and very clean. Kudos to housekeeping.They deliver a breakfast basket each morning, but there is no formal room service option. Avoid The Rise if you are looking for a hot breakfast. Hot food is premade and heated. The bagels and pastry are fine. On the whole, I wouldn't have a problem with this hotel if it were not listed in the "luxury" category. It's mediocre and simply not worth the price. I never complain about price if I am enjoying myself. I didn't particularly enjoy this stay. It was akin to staying at a Homewood Suites, only a Homewood Suites is newer, more professional, and cheerier. I don't like writing negative reviews, but decided to write this to save others a disappointing experience.

The hotel is beautiful and located adjacent to great shopping and food. The staff were amazingly friendly - the Southern Charm was in full effect. But, bed wasn’t comfortable - too hard. There is no gym onsite and not easy to get to one. And the little coffee shop on sight, while lovely, doesn’t open till 7am. I’d like to see an option for fresh brewed coffee in the library as early as 6am for early risers.