The Restoration

Friendly and helpful staff. Appreciate the Jeep transportation services. Enjoyed the daily breakfast offerings. Overall great experience

Phenomenal hotel. Our first time and will make it our Charleston go-to. Fantastic, spacious, well-furnished rooms and with comforting touches - w happy hour, complimentary non-alcoholic mini-bars, delivered breakfast, popcorn, etc. Not at all a hotel feel. And fabulous service and managers - William, LaShara, and Matthew are super sharp, friendly, fun, helpful, and knowledgeable. Plus, terrific location. Very appreciative!

Zoe was so awesome to us when she served us. She made our experience first class. We travel all over the world and try spots and receive and respond to our service. This experience with Zoe was at the top ! Thanks Zoe !

Treat yourself to the pampering and impeccable service, location, and amenities of The Restoration. The heated little pool overlooking Wentworth St. is amazing!

We booked the One Bedroom Residence, which is 800 sq. ft. with a king bed for 3 nights at a cost of just over $2K. First, it's important to note that parking is valet-only and costs $35 per day. Additionally, the rooftop pool is not really a pool; it's an approximately 8' x 8' hot tub with a depth of 3 feet. The rooftop restaurant's food was delicious, but the coffee shop ran out of some breakfast items very quickly. The front desk staff was very friendly. Now, regarding our accommodations: the 2nd-floor view was wonderful. We had a room on the King Street side, allowing us to look out at the hustle and bustle of the city. The decor was satisfactory, and it was quiet at night. However, we were disappointed by a few things, including the lack of a ceiling fan in the bedroom. It tended to get a little warm while sleeping unless we set the thermostat to cool, which made the entire space feel cold due to the open ceiling. We were particularly disappointed with the bathroom. The grout in the shower area was heavily molded, as was the track at the bottom of the shower door. Plus, the bathroom lacked a working fan, so we had to open the door to air it out before using the mirror. The water pressure in the shower was very poor, and the sink had a slow-running drain. For those who need bright lighting for makeup application, the bathroom lights were dim, even with all of them turned on. We encountered a few other minor issues that required us to reach out to the front desk. Overall, I cannot recommend this hotel if you are looking for an upscale boutique hotel experience. The value is not there.