The Ballantyne Hotel & Lodge

Excellent customer service . In particular Jeffery and Jay (bell hops). Assisted tremendously with our multiple trips to set up for our sons wedding. Beautiful rooms - outstanding food. Highly recommend

Great experience we stayed 4 nights at this hotel and my wife and I loved it we recently bought a house and we will make several trips from New Jersey and this is our absolute favorite place to stay and visit the beautiful grounds are breathtaking the service is amazing and incredible from the front desk to the cleaning crew we’re so respectful the concierge jay is a very respectful gentleman full of information from restaurants to places to visit their breakfast and brunch restaurant amazing love every item in their menu the manager hotel and restaurant INCREDIBLE!!! Thank you for your hospitality and service. See you in three weeks!!

Beautiful hotel, great service and amenities! Location is ideal as you can walk to different restaurants, coffee shops and a beer garden. Hammocks and playground right behind the hotel were great with the kids!

I would love to write a glowing review. I cannot unfortunately. The name may say luxury but our room was squalid. I've stayed in nicer rooms in motels in the 70's. The bathroom is gross. Lots of poor repairs, black mold in the shower, nicks and chunks taken out of the bathtub. I wouldn't shower my dogs in this bathroom. The balcony is a joke and we paid extra for a balcony. It looks like an industrial area, floor is cracked, paint ripped out, rust stains everywhere, rust stains running down the wall. Add a chair where one leg bottom was sheered off so it rocked back and forth. I took one look and rolled my eyes. This is not luxury. This should be someone's job to make sure the room rises way above shanty. We intentionally stay in upscale hotels. This failed to meet even basic standards.

Classic high end Southern property under the Marriott brand. Spacious and well appointed in every respect and not of the warehouse feeling of some of the “newer” brands like Aloft. Great big fluffy white towels, bathrobes and (very important) slippers lend to relaxation after a hard day in these streets 😄! Plus, Ballantyne is a lovely area and a short walk or ride from a variety of eateries.