Chattanooga Choo Choo
Chattanooga, Tennessee
Jump to: Room choices | Hotel description | Map | Amenities | Reviews
About the Hotel
Enjoy an imaginative family escape into the heart of Tennessee at the Chattanooga Choo Choo. A member of the Preferred Hotels & Resorts, part of the established Preferred Hotel Group the Chattanooga Choo Choo invites families to experience the charm of a past era, with all modern amenities and activities included. Once an important train station, this historic hotel features parts built before the Civil War.Today you'll find that the hotel features 48 Victorian train cars converted into sleeping accommodations â€" in addition to nearly 350 rooms and suite â€" as well as an on-site Model train Museum. There are also several dining options to explore, pools to plunge into, and gardens to stroll. The trusted Chattanooga Choo Choo will certainly capture your imaginations while providing a comfortable stay on your family holiday in Tennessee.
Location
Chattanooga Choo Choo
1400 Market St,
Chattanooga, TN
Chattanooga, Tennessee
37402
Nearest Airport: CHA
Features and Amenities
- General Information
- Non-Smoking Property
- Pet Friendly
- Connecting/Adjoining Rooms
- Dining
- Ice Cream Parlor
- Cafe
- On-Site Amenities
- Shuttle Service
- Laundry Service
- Gift Shop
- Fitness Center
- WiFi
- Indoor Heated Pool
- Live Entertainment
- Boutiques
- Tennis Courts
- Gardens
- Lounge
- Arcade
- In-Room Amenities
- Hair Dryers
- Iron/Ironing Boards
- Coffee & Tea Facilities
- Activities
- Tennis
- Business
- Business Center
- Nearby
- Shopping
- Zoo
- Museums
- Parks
- Amusement Parks
Reviews for Chattanooga Choo Choo
Fantastic concierge
Dian went above and beyond in accommodating our group. The level of service she provided was exceptional. The hotel was immaculate and centrally located
Charles W
Hotel Chalet… A Delightful Surprise!
We stayed here years ago… Nothing like I remembered. This hotel has been beautifully updated. I love the attention to detail. The service was excellent. Wonderful recommendations provided by Dian, Jodi and Alexis. Would 100% stay again.
816dawnh - Thompson s Station, Tennessee
Want to "APPEAR" as next level but are NOT
TERRIBLY DISAPPOINTED!!! I have been to over 30 Countries around the world and probably stayed in hotels well over 100 times in North America. NEVER, (again I will say NEVER!!) have I had a confirmed reservation cancelled less than 60 minutes before check in. I received a call at 2:38 pm the day of arrival from the Chalet Chattanooga and was told they were sold out. This was after I had received a text at 7:58am that morning offering addtional features for the room for an addtional charge, texted back "no thank you" and reply was Sounds Great! Room was paid for in advance, confirmation emails received and less than an hour before check in they called me to tell me they were sold out. The person I talked to seemed very nonchalant about it and had zero empathy for my situation...... I mean it was not his wife's birthday so why should he care right?. then I asked for the manager's name and was given a incorrect name. Called the Chalet today and left a message for the manager and now have his correct name. Was telling a colleage at work about it, his words exactly, "that does not surprise me, have heard mulitple issuses with the staff and how they treat people............they probably had somebody they thought was a high roller come in and bumped you know knowing who you were." I really started thinking that adds up. Why would they ask me for more money outside my reservation for features I did not need 6 1/2 hours earlier then cancel me 52 minutes before check in? I was really looking forward to seeing the place but now not sure If I would. I really have a bad taste in my mouth from this experience that left me scrambling to find a replacement for my wife's birthday. I WOULD NOT COUNT ON THEM IF YOU ARE FLYING IN OR PASSING THROUGH!!!! Chattanooga is a beautiful placed and there are dozens of Great Other Options!
chris y
Thanks for an incredible time!
We had a wonderfully fulfilling time! It was an inorganic wedding anniversary! Diane and everyone at the hotel truly made it inspiring and unforgettable!
Brian M - Nashville, Tennessee
A fun stay!
We had a fantastic stay at Hotel Chalet, which has a chic, vintage charm especially in its inviting lobby and bar area. While this was a girls’ trip, the hotel welcomed a diverse mix of guests, including families and even a sweet honeymoon couple. The staff were wonderful, with special thanks to Dian at the concierge desk. Her dedication and warmth truly stood out. She goes above and beyond to make sure every guest feels comfortable and enjoys their time at the Choo Choo.
Jessica H
Read more reviews or write a review
© 2025 TripAdvisor LLC. All rights reserved
