Chattanooga Choo Choo

Chattanooga, Tennessee

7.7

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About the Hotel

Enjoy an imaginative family escape into the heart of Tennessee at the Chattanooga Choo Choo. A member of the Preferred Hotels & Resorts, part of the established Preferred Hotel Group the Chattanooga Choo Choo invites families to experience the charm of a past era, with all modern amenities and activities included. Once an important train station, this historic hotel features parts built before the Civil War.Today you'll find that the hotel features 48 Victorian train cars converted into sleeping accommodations �" in addition to nearly 350 rooms and suite �" as well as an on-site Model train Museum. There are also several dining options to explore, pools to plunge into, and gardens to stroll. The trusted Chattanooga Choo Choo will certainly capture your imaginations while providing a comfortable stay on your family holiday in Tennessee.

Location

Chattanooga Choo Choo
1400 Market St,
Chattanooga, TN
Chattanooga, Tennessee 37402

Nearest Airport: CHA

Features and Amenities

General Information
Non-Smoking Property
Pet Friendly
Connecting/Adjoining Rooms

Dining
Ice Cream Parlor
Cafe

On-Site Amenities
Shuttle Service
Laundry Service
Gift Shop
Fitness Center
WiFi
Indoor Heated Pool
Live Entertainment
Boutiques
Tennis Courts
Gardens
Lounge
Arcade

In-Room Amenities
Hair Dryers
Iron/Ironing Boards
Coffee & Tea Facilities

Activities
Tennis

Business
Business Center

Nearby
Shopping
Zoo
Museums
Parks
Amusement Parks

Reviews for Chattanooga Choo Choo

Unique Stay at The Hotel Chalet

Reviewed 6 hours ago

Our experience at The Hotel Chalet was beyond wonderful! I hosted my daughter's bachelorette weekend at this elegant and luxurious property in downtown Chattanooga. From booking to check out we were taken care of by their entire team! Dian, the hotel concierge's help with planning, logistics and everything in between was invaluable. She took a personal interest in making sure all our needs were met and exceeded. The property itself was so charming and definitely has a boutique hotel feel with the bonus of being walking distance to so many eateries, lounges, shopping and other fun tourist activities. The MacArthur Suite train car was amazing and one of the most unique accommodations I have ever stayed in. I would definitely recommend The Hotel Chalet for fun group getaways!

Laurie B

We love Elsie’s Daughter

Reviewed 1 day ago

Molly was a great server at Elsie’s Daughter! Very nice and attentive!

Madison G

Thanks Dian!!

Reviewed 2 days ago

We had an amazing experience touring the Hotel Chalet in Chattanooga thanks to Dian. She took the time to show us around and share the history of the property, which made the whole visit feel special. The hotel itself is beautiful, full of character and nostalgia, with incredible views of the city. Dian was welcoming, knowledgeable, and clearly passionate about the property. It’s a fantastic venue and definitely worth visiting

Alex G

Disappointing stay.....

Reviewed 3 days ago

I called this hotel last minute to inquire about booking, and was told on line they had multiple rooms avail., and could do a walk in booking if we desired. I went ahead and reserved through Expedia to ensure we would have room. On check in notified staff that we were celebrating a special occasion, and asked if room was one conducive to honor occasion. Was assured the room was. We were immediately disappointed as room looked directly onto a parking lot, and a car the was parked approximately 3 feet away from our sliding full size sliding doors affording us a view of a car. It felt like we were staying in a drive up motel. As we had expressed we were celebrating and our willingness to upgrade, we assumed this was the best the hotel had to offer. After returning several hours later, and exploring the area surrounding the hotel, we realized that in fact, our room was in one of the worse areas. I approached staff to inquire about changing rooms, and was told that upgrades were frequently granted, but to patrons that booked directly with the hotel. I found this interesting as we had booked through Expedia - and one of the expressed VIP perks of Expedia was room upgrades when available, and we were more that happy to actually pay for an upgrade. We returned to our room, and celebrated with curtains closed. The next AM I decided to talk to manager (who was the staff person who had checked us in the previous day) about our disappointment. He indicated we should have notified staff that we were not happy. I told him that we had, and that we were directly told upgrades were reserved for those who booked directly with the hotel. He indicated that that was not the policy of the hotel. He was apologetic and then offered a complimentary upgrade which we declined as we were only there for one more night. On the positive side - the hotel is very well appointed, comfortable, quiet. It is in a great location for exploring by foot, close to many restaurants, and easy access down town either by free shuttle or foot.

dogcabo - Playa del Carmen, Mexico

Nostalgic and elegance in one place

Reviewed 6 days ago

Historic detailing! Down to the choice of music and scents. All while providing today’s luxuries. Superb service at guest services with Mekhia, loved her special artistic nails that were fascinating to see.

Gretchen M